thomas exchange patient portal

How do I message my provider via patient portal?

Tuesday, August 10, 2021 HOW TO – Message Your Provider via Patient Portal – Thomas Health 1of 2 Sign into your patient portal account and click on the Messages icon. Click on the provider you would like to message or click Send Message to create a new conversation. Click on Reply.

How do I access my Thomas Memorial Hospital Medical Records?

Thomas Memorial Hospital medical records can be accessed via patient's portal to electronic health record known as the Thomas Health Patient Portal Exchange. Patient can also obtain a complete copy of his Thomas hospital medical records by requesting a copy from the Medical Records Department.

Why choose Thomas exchange?

Thomas Exchange are specialists in the payment of funds throughout the world, at much better rates than High Street banks. Thomas Exchange offers SPECIAL EXCHANGE RATES to transfer amounts of £5,000 or more into Euros or US Dollars. Please call one of our traders.

Where can Thomas exchange deliver banknotes?

Thomas Exchange will deliver Banknotes anywhere in the UK with Royal Mail Special Delivery. Thomas Exchange can deliver to any office within the City of London and Canary Wharf. Our twice daily service guarantees delivery from 10am to 1pm (morning round) or from 1pm to 5pm (afternoon round).

How long does a portal password last?

Temporary passwords are only available for 72 hours. If this password expires, you will need to request a password reset by emailing one of our Portal Support Advocates at

How to refill a pocket patient?

On the PocketPatient app, from the home screen, choose the “Request Refill” option. From here you can choose the medication you wish to have refilled and choose “Next”. The request will be sent to your provider.

How to reset password on PocketPatient?

There are a few different ways you can reset your password. 1. Click on your name at the top right-hand corner and choose the “Reset Password” option. 2. If you are using the PocketPatient app, click the “Home” button at the bottom of the screen and choose the “Change Password” option. 3.

How long does it take for a medical emergency to respond to a secure message?

Our team responds to secure messages within 48 hours during normal business hours. If this is a medical emergency, please do not send a message via the patient portal, but instead, call 911 or contact us directly at

How long does it take to get a medical record?

Please keep in mind that it could take 30 days to complete medical record requests.

Is testing included in PHI?

Your most recent appointments will be available in the portal. Please see how to access medical records FAQ ( Is there a such FAQ). However, testing is not included. If there are additional records needed, you may complete an online PHI form to request records by clicking on the link below.

Can you request an appointment on PocketPatient?

At this time, if you are using the PocketPatient app on your phone, you will not be able to request an appointment. This can only be done on the web.

What time does Thomas Exchange deliver?

Our twice daily service guarantees delivery from 10am to 1pm (morning round) or from 1pm to 5pm (afternoon round). This service can only be arranged by telephone so please contact Thomas Exchange on 020 7256 7457 for an instant quote on any currency.

How to contact Thomas Exchange?

This service can only be arranged by telephone so please contact Thomas Exchange on 020 7256 7457 for an instant quote on any currency.

Who is Thomas Exchange?

Thomas Exchange are specialists in the payment of funds throughout the world, at much better rates than High Street banks.