the patient portal and abnormal test results an exploratory study of patient experiences

by Millie Miller 7 min read

The patient portal and abnormal test results: An ...

9 hours ago Using content analysis, the authors explored patient experiences accessing abnormal test results through their portals. Respondents strongly favored access to all types of abnormal test results, but they raised several concerns including need for more timely notification and not being able to interpret the exact relevance of the result. >> Go To The Portal


Using content analysis, the authors explored patient experiences accessing abnormal test results through their portals. Respondents strongly favored access to all types of abnormal test results, but they raised several concerns including need for more timely notification and not being able to interpret the exact relevance of the result.

Full Answer

How do patients engage with patient portals to review abnormal results?

Using content analysis, the authors explored patient experiences accessing abnormal test results through their portals. Respondents strongly favored access to all types of abnormal test results, but they raised several concerns including need for more timely notification and not being able to interpret the exact relevance of the result.

Should heath care systems notify patients of abnormal test results?

This exploratory qualitative study examined patients’ experiences using their patient portal to access abnormal test results. Though respondents favored access to abnormal test results, there were several concerns. These included concerns related to the need for more timely notification and difficulty interpreting the relevance of a result.

How sensitive are abnormal test results to patients?

explore patients’ experiences using a portal to manage their medical care specifically as it relates to receiving abnormal test results. This study provides essential information regarding the views of patients using this technology to inform future system development. Methods Sample Adults 18 years or older who have or have had access to a

How do patients and caregivers use their portal?

The objective of this qualitative study was to explore patients’ experiences related to abnormal test result notifications through patient portals. The authors conducted semi-structured telephone interviews with 13 participants, patients and primary caregivers, between February 2014 and October 2014.

Have you had any experience using a patient portal What are the benefits to the patient and the provider?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

How can the patient portal affect patient satisfaction?

Patient portal users reported a high degree of usability and general satisfaction: 93% (891/957) of respondents felt the patient portal was easy to use, 83% (794/957) said it made communication more convenient, and 75% (716/957) indicated it saved time when scheduling an appointment.

How do patients feel about patient portals?

Some patients recognize the role of patient portals in their health care, reporting satisfaction with the ability to communicate with their health care teams and perform tasks such as requesting prescription refills conveniently [3,16].

What is a patient portal identify three features patients are able to view perform using a patient portal?

Most portals include features such as direct secure messaging, online appointment scheduling, online bill payments, prescription refill requests, and sometimes even data update capabilities.May 13, 2016

What is a patient portal used for?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.Sep 29, 2017

How do you improve patient portal?

Here are some ways to encourage patient enrollment:Include information about the patient portal on your organization's website.Provide patients with an enrollment link before the initial visit to create a new account.Encourage team members to mention the patient portal when patients call to schedule appointments.More items...•Jun 25, 2020

Why are patient portals important and how do they benefit patients?

Patient portals provide the ability for patients to have 24-hour access to connect with their provider by reviewing patient health information (PHI), asking and answering questions, and reviewing notes, making the patient-physician relationship closer than ever.Dec 8, 2017

What are the challenges of patient portals?

Other disadvantages of patient portals include alienation and health disparities. Alienation between patient and provider occurs for those who don't access these tools. Sometimes, this is due to health disparities if a person doesn't have a method for using them.Nov 11, 2021

What elements should be incorporated into a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What is a patient portal How will the patient portal enhance the quality of care?

Not only is the patient portal a convenient place for patients and providers to communicate, but it is also the place patients go to understand their personal health. Here, patients can review their care plan so that they can adhere to it more easily and gain instant access to test results in real-time.Jul 21, 2020

What makes the patient portal different from a PHR?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012