the impact of purposeful hourly rounding and bedside report on patient safety and satisfaction

by Dr. Theresia Osinski Jr. 6 min read

The Effects of Hourly Rounding on Patient Safety and …

6 hours ago The impact of implementing hourly rounding was expected to result in a reduced number of falls, reduced costs of caring for patients in the aftermath of a fall during their admission, and increased reimbursement from the Centers for Medicaid and Medicare (CMS) due to … >> Go To The Portal


Hourly rounding improves patient satisfaction rates because patients feel safer and better cared for [5,6, 12, 16]. Patients prefer to have their nurse check on them each hour rather than rely on the nurse responding to their call light.... Hourly Rounding and Medical-Surgical Patient Falls: A Review of the Literature

Conclusion. This study revealed that patients in the intervention group have higher satisfaction scores than the control group, providing evidence that hourly nursing rounds improve patient satisfaction with nursing care and quality of care.

Full Answer

What is purposeful rounding in nursing?

Extensive research has shown that when nurses conduct purposeful, hourly ward rounds, patient satisfaction increases, call light usage decreases, and fewer patient falls occur. That’s good news for all; however, purposeful rounding is effective only if specific actions are always taken during each round.

Is purposeful and timely rounding a best practice intervention?

DOI: 10.11124/jbisrir-2016-2537 Abstract Background: Purposeful and timely rounding is a best practice intervention to routinely meet patient care needs, ensure patient safety, decrease the occurrence of patient preventable events, and proactively address problems before they occur.

Does hourly rounding improve patient outcomes?

This systematic review of 16 published articles found there is substantial evidence that hourly rounding has beneficial effects, particularly on the outcomes of patient satisfaction, call light use and patient falls.

How do nursing round interventions improve patient satisfaction and patient safety?

Conclusions: Nurses have the ability to improve patient satisfaction and patient safety outcomes by utilizing nursing round interventions which serve to improve patient communication and staff responsiveness.

How do hourly rounds improve patient safety?

If patients have any discomfort, they will be potentially at risk of falling. With the consistent and practical application of the hourly rounding policy, the facility has reduced patient falls, skin breakdown, reduced call lights for increased nurse efficiency and satisfaction, and improved patient perception of care.

How does bedside shift report improve patient safety?

It puts patients at the center of communication and permits them to collaborate and participate in their own recovery. Bedside reporting encourages teamwork and accountability of staff and is safer for the patient because it increases the quality of hospital care.

Why is purposeful rounding important?

Purposeful rounding increases quality of care and patient satisfaction. Increasing the quality of care and patient satisfaction matters from a financial perspective, with reimbursements shifting from fee-for-service to fee-for-value – or value-based care.

Does intentional rounding practice improve patient safety and experience?

The aim of rounding is to improve patient safety – notably by reducing the incidence of falls and pressure ulcers – and patient satisfaction (Blakley et al, 2011; Woodward, 2009; Tea et al, 2008; Meade et al, 2006).

Why is bedside reporting so important?

Bedside shift reports are viewed as an opportunity to reduce errors and important to ensure communication between nurses and communication. Models of bedside report incorporating the patient into the triad have been shown to increase patient engagement and enhance caregiver support and education.

Why is bedside shift report so important?

Bedside shift report (BSR) enables accurate and timely communication between nurses, includes the patient in care, and is paramount to the delivery of safe, high quality care.

Why is rounding important in healthcare?

Rounding gives hospitals a structural advantage over other organizations because rounding requires face-to-face conversations. Most managers don't have enough of them, and Gallup research shows that employees are three times more likely to be engaged when their manager holds regular meetings with them.

Why is hourly rounding important in nursing?

There is moderate-strength evidence that hourly rounding programs improve patients' perception of nursing responsiveness. There is also moderate-strength evidence that these programs reduce patient falls and call light use.

What are the 4 P's of purposeful rounding?

Attention will be focused on the four P's: pain, peripheral IV, potty, and positioning. Rounds will also include an introduction of the nurse or PCT to the patient, as well as an environmental assessment.

What are outcomes of intentional rounding?

Intentional rounding is a successful practice in enhancing patient satisfaction and clinical safety outcomes, reducing the number of falls and pressure areas as an example. Pre-emptive care can help prevent potential safety issues. Patient satisfaction scores also improved after the implementation of IR.

What are the 5 P's of purposeful rounding?

During hourly rounds with patients, our nursing and support staff ask about the standard 5 Ps: potty, pain, position, possessions and peaceful environment. When our team members ask about these five areas, it gives them the opportunity to proactively address the most common patient needs.

What is intentional rounding?

The Studer Group’s intentional rounding (IR) protocol is widely accepted as one of the best ways to optimize the effectiveness of purposeful rounding. During each round—carried out hourly or every other hour—the following standardized protocol is used for each patient interaction:

Does rounding help with satisfaction?

While studies, such as Danaf et al’s paper published in the “Journal of Nursing Management”, have shown that purposeful rounding facilitates proactive satisfaction of patients’ needs, successful implementation of this approach can be challenging. To overcome this, a formal change-management strategy, involving both staff and hospital leaders, can prove fruitful, as demonstrated by research published in JBI Database of Systematic Reviews and Implementation Reports.

What is purposeful rounding?

Background: Purposeful and timely rounding is a best practice intervention to routinely meet patient care needs, ensure patient safety, decrease the occurrence of patient preventable events, and proactively address problems before they occur.

What is hourly rounding?

The Institute for Healthcare Improvement (IHI) endorsed hourly rounding as the best way to reduce call lights and fall injuries, and increase both quality of care and patient satisfaction.

How can nurses improve patient safety?

Conclusions: Nurses have the ability to improve patient satisfaction and patient safety outcomes by utilizing nursing round interventions which serve to improve patient communication and staff responsiveness. Having a supportive infrastructure and an organized approach, encompassing all levels of staff, to meet patient needs during their hospital ...