the family health centers patient portal

What are the benefits of patient portal?

The Patient Portal provides you with access to your health care information 24 hours a day. You can request appointments, view lab results, check your medications and more, all from your home computer or smartphone. To enroll in the Patient Portal you must be: At least 18 years old; A current Family Health Center patient; Have a valid email address; Patient Guide to send …

What is a patient portal in healthcare?

Our Patient Portal is a secure, convenient, and easy way to access your health information Here's what you can do: Send an email to your provider ( For a medical emergency, please call 911. To reach a healthcare provider afterhours, please call 404-752-1400) Request to schedule an appointment Get automatic appointment reminders

How online patient portals are transforming health care?

Patient Portal. Upstate Family Health Center's Patient Portal is fast, simple and secure and available to you 24 hours a day, seven days a week. On the Portal you can book an appointment, request a prescription refill, message your practice and …

Do you have a patient portal?

Your Medical Home on the web, the Patient Portal offers secure access to your medical records and an easy way to communicate with your Family Health Center team from the comfort of your home. Features include: Appointment reminders; Appointment request; Immunization history; Lab and Imaging results; Referral History; Request prescription refills

Now offering the Pfizer & Moderna COVID-19 vaccines for established patients. Details below

Offering the Pfizer vaccine for everyone ages 12 and older. Fully approved by FDA. & the Moderna vaccine for adults age 18 and older. Please note: vaccine availability varies from day to day.

Walk-in COVID-19 vaccine now available for established patients

Who is eligible: adults 12 and older#N#Brands of COVID-19 vaccine: Pfizer (approved for adults 12 and older) or Moderna (approved for adults 18 and older)

Jennifer Hall, MD - check back Feb. 1, 2022 for new patient availability

Dr. Hall cares for her established patients at The Family Health Centers’ Hominy Valley location in Candler. Dr. Hall specializes in quality care for busy professionals who wish to maintain good health, and who also want someone to turn to if they become sick. For busy parents, Dr.

All locations are open for patient care

The Asheville, Arden and Hominy Valley locations are open for labs and select in-person appointments. Closed for lunch.

Other COVID-19 Vaccine Resources

Buncombe County offers walk-in Pfizer COVID-19 vaccinations to individuals 12 years of age and older at the Buncombe County Health Department at 40 Coxe Avenue, Downtown Asheville. Buncombe County additional Assistance by phone is available by calling 828-419-0095.

Appointments & Telehealth

If you feel you need to be seen by a provider, please call (828) 258-8681. We will direct you to the appropriate office location, or, we may recommend a Telehealth visit.

Telehealth Appointments – What to Expect

If you have a Smartphone, you will receive a text at your scheduled appointment time. The text will come from an unknown number. Please tap the link in the text message within 10 minutes of your appointment time. If you miss the text or do not tap the link in time, your provider will telephone you.

How do I sign up for the Patient Portal?

If you are a new patient, you automatically get a Portal account with a temporary password. Temporary passwords are only available for 48 hours. If this password expires you will need to get a new password from your Upstate Family Health Center office or call Portal Support at 315-624-9470

What if I forgot my username or password?

You will need to reset your username or password. There are two ways to update these Portal credentials:

Can I schedule an appointment on the Portal?

Yes. You are encouraged to use the Portal for appointment scheduling. Once you log into your Portal account, navigate to the "Appointments" section of the dropdown menu and submit your "New Appointment Request."

Can I request a prescription refill on the Portal?

Yes. You can request refills on the Patient Portal by clicking "Refill Requests" in the "Messages" section of the dropdown menu on the Portal homepage.

Can I ask my provider a question through the Portal?

Yes. The Patient Portal is a fast, simple and secure way to contact your Care Team with non-urgent medical questions. Click "Ask the Practice Team" to get routine matters addressed qucikly whether you're at home or on the go.

Can I get my lab results on the Portal?

Yes. You can view your lab results after your clinician publishes them. If your lab results are not posted on the Portal, they may not be final. You will receive an email when your results are ready for you to view.

Why should I create an account?

Your patient account will allow you to securely and conveniently gain access to your important medical information to better manage your and your family’s health. Your medical information is available to you on this web-site and is secure, just as online banking and online stock accounts are secured via the Internet.

Getting Started is Easy!

If you are a new or current patient with Tampa Family Health Centers (TFHC) simply fill out the new patient registration form. The TFHC patient portal is a convenient and secure patient connectivity website allows you to communicate with your provider office anytime, day or night.