Case Study: All Hands on Deck for MyWellness Patient …
35 hours ago For technical support in completing your registration for the patient portal, please call (877) 621-8014. *Please do not use myUSCchart for urgent medical matters. If you are experiencing a health-related emergency, call 911 immediately. If you need immediate attention from your physician or clinic, call your clinic directly. >> Go To The Portal
How can I get my medical records from USC?
For technical support in completing your registration for the patient portal, please call (877) 621-8014. *Please do not use myUSCchart for urgent medical matters. If you are experiencing a health-related emergency, call 911 immediately. If you need immediate attention from your physician or clinic, call your clinic directly.
What is the USC fertility patient portal?
For technical support in completing your registration for the patient portal, please call (877) 621-8014. *Please do not use myUSCchart for urgent medical matters. If you are experiencing a health-related emergency, call 911 immediately. More › 93 People Used More Info ›› Visit site > Patient portal | USC Roski Eye Institute
How do I contact Keck Medicine of USC?
Our most popular method is through myUSCchart, our patient portal, but you also may obtain records through our HIPAA-compliant authorization form. Your rights regarding your health information Below are listed your rights as a patient to access your health information: Right to request access to your health information
How do I connect to my ophthalmologist at USC Roski?
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What EHR does USC use?
Keck Medicine of USC implements Cerner PDMP access for EHR. Becker's Healthcare: Hospital.Sep 18, 2019
How do I get my medical records from USC?
For current and former patients seeking to verify medical records, including appointment history, a completed authorization for disclosure of health information form must be signed (e-signatures are not accepted) and submitted with a copy of a government-issued ID to the Health Information Management Office by fax at ( ...
What is MySHR?
Patient Portal: MYSHR. The student health portal MySHR (https://usc.edu/myshr) is your online source for making appointments, communicating with your health care providers, accessing medical information and viewing test results. Your USC NetID needs to be activated prior to logging in to MySHR.
Who is the Keck School of Medicine named after?
The W. M. Keck Foundation was established in 1954 in Los Angeles by William Myron Keck, founder of The Superior Oil Company. One of the nation's largest philanthropic organizations, with assets of more than $1.2 billion, the W. M.Jun 13, 2011
Is LAC USC Medical Center a teaching hospital?
Today LAC+USC is a world-class teaching hospital, Level-One trauma center, and hub in the County-run healthcare system serving 10 million residents.
What does LAC USC stand for?
Los Angeles County+USC Medical CenterLos Angeles County+USC Medical Center, also known as County/USC, or by the abbreviation LAC+USC (and sometimes still referred to by its former name Los Angeles County General), is a 600-bed public teaching hospital located at 2051 Marengo Street in the Boyle Heights neighborhood of Los Angeles, California.
What time do USC decisions come out?
First-Year Applicants: Decisions will be available on March 30 in the USC Applicant Portal. Students will receive an email notifying them when their decision has been posted. 4:59 PM · Mar 17, 2021·Hootsuite Inc.
Is USC medical school private or public?
PrivateIt is located on the university's Health Sciences campus in northeastern Los Angeles which is adjacent to the Boyle Heights and Lincoln Heights neighborhoods. For the physician class of 2024, the average GPA was 3.8 and the average MCAT score was 517....Keck School of Medicine of USC.TypePrivateWebsitekeck.usc.edu8 more rows
Is USC Medical School prestigious?
University of Southern California (Keck) is ranked No. 28 in Best Medical Schools: Research and No. 52 (tie) in Best Medical Schools: Primary Care. Schools are ranked according to their performance across a set of widely accepted indicators of excellence.
What is USC Keck known for?
Keck Medicine of USC has been named one of the country's best cancer care providers and among the best in eight other specialties, according to U.S. News & World Report's 2018-19 Best Hospitals rankings.Aug 14, 2018
What are the rights of a patient?
Below are listed your rights as a patient to access your health information: Right to request access to your health information. Right to request amendments to your health information. Right to revoke your authorization. Right to an accounting of disclosures of your health information.
Does Keck Medicine of USC have 24/7 access to medical records?
With myUSCchart, Keck Medicine of USC now offers 24/7 access to your medical records. Send secure messages to your physician, access test results and request prescription renewals and appointments from your personal computer or smartphone. See myUSCchart for more information.
Catalysts For Change
In our 2018 cycle of Catalyst, clinic staff learned about human-centered design and used these strategies to boost patient engagement with its MyWellness patient portal. The first step was to create a team of staff members to take the lead on the project. The team, dubbed “MyWellness Portal Champions,” included t…
Seeing The Problem from A Patient and Staff Pov
- First, the team wanted to understand the experience of both clinic patients and frontline staff. To do this, they conducted interviewswith patients as they enrolled on the portal, and the frontline clerks who registered clinic patients. The team created journey mapsof both the patients’ and the clerks’ experience with the enrollment process. Mapping the experience of these participants hel…
Finding What Works
- The clinic hosted a health agency-wide summit to discuss the issue, and share information about enrollment barriers and brainstorm potential solutions. They considered ways of refining messaging to patients to encourage enrollment, for example. But during discussions with colleagues, the team identified what turned out to be a key solution, the “opt out” strategy, whic…
Educating Patients and Staff Alike
- Front desk staff began implementing the strategy, generating an email invitation for portal enrollment when a patient registered at the clinic. The team educated staff and patients alike about the process, and the value of portal enrollment. They installed two enrollment stations in the clinic waiting room, so patients could enroll on site, with assistance from clinic staff, and IT …
Spreading The Word
- The team began to spread the word about its program to other primary care clinics in the Department of Health Services. They created a guide, “All Hands on Deck for MyWellness Portal Toolkit,” which outlines steps to increase portal enrollment. They pitched the Toolkit to leadersat all primary clinics at LAC + USC Medical Center. The Toolkit is now being used at clinics through…
Results
- When Primary Care Adult West launched All Hands on Deck for MyWellness Patient Portal in January, 2018, patient enrollment in the portal was 4 percent, or 800 out of approximately 20,000 patients. After the program was implemented, enrollment increased steadily. By July, it had reached 7 percent; it was 8 percent by August, and 9 percent by the end of November, 2018. Acc…
Lessons Learned
- Barbara Rubino underscores the importance of assembling a dedicated team to spearhead the project. She says she took a step back and let the frontline staff on the team, MyWellness Portal Champions, comprised of two clerks and a nurse, take the lead. “They rose to the challenge beyond all expectations,” according to Rubino. “They implemented the project here, and they are …
Next Steps
- At the Adult West clinic, staff will continue to enroll patients using the All Hands on Deck “opt out” strategy, and encourage patients to use the MyWellness enrollment stations. They will continue to play videos about portal enrollment in patient waiting rooms. They also plan to create informational materials targeted to specific patients and locations, and to involve patients in th…
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