swann dermatology patient portal

Why is portal important?

The portal is an important way for us to communicate with you, but it is crucial that it is used appropriately so that we can get back to you in a timely fashion. Please remember these tips when sending portal messages:

Is the portal a place for complex medical questions?

2. KEEP IT BASIC - the portal is NOT a place for complex medical questions or opinions. It's a place for quick correspondence. This may include questions about refills, appointments, administrative concerns, and basic medical concerns that can be answered in a few brief sentences. If your question requires your provider to look back in your medical history, review your labs, or synthesize other complex medical information, you will be asked to schedule a visit.

Can insurance companies bill for portal communications?

Some insurance companies allow us to bill for portal communications if they meet certain criteria. If your messages meet this criteria and we bill for the messaging, you may be responsible for a portion of the charge, depending on your plan coverage.

Convenient, Secure Access to Your Information

Your patient portal is a secure online website that gives you convenient 24-hour access to your personal health information and medical records—anywhere with an Internet connection. Accessing information through your patient portal can help you to be more actively involved in your own health care, and to:

Ask your office for access today

After gaining access to your personal account, you can click on the button below to link to the Patient Portal and sign in.

What is IDI dermatology?

Illinois Dermatology Institute, or IDI, is a partnership of dermatologists committed to providing excellent, cutting-edge medical care balanced with compassion - both of which are necessary for a successful and fulfilling doctor-patient relationship. The foundation of IDI is built on time-honored values of patient-centered care. We treat people rather than simply focus on their skin diseases. And as outside forces attempt to change healthcare into a business, our commitment is to continue to provide the type of care that our patients deserve. Our Chicago physicians cover the many facets of dermatology: cosmetic, medical, and surgical. We have convenient locations in the Chicagoland area. If you are a patient, we invite you to discover the kind of dermatological care that sets us apart. If you are a dermatologist who feels the same way we do, we invite you to learn more about us as we continue to grow.

Why is patient education important in dermatology?

Patient education is an important aspect of patient care in dermatology. Successful education increases patient satisfaction and results in improved outcomes and adherence.