sutter east bay patient portal

What is Sutter's my health online?

For Patients at Sutter Health. From finding a health plan to choosing a doctor, we’re here to help you navigate the complexities of healthcare. Learn more about how we’re managing care and safety during COVID-19. Our Safety Steps COVID-19 Resources.

What is Sutter East Bay Medical Foundation?

My Health Online. Stay connected with your doctors and access your medical records, anytime, anywhere. Schedule in-person appointments online. Schedule a video visit for non-urgent concerns online. Message your care team. View lab and most test results. Access health records securely. Get text reminders.

Where do I Send my Sutter Health Plus claims?

Sutter East Bay Medical Foundation. Content Health Plan Search Sutter East Bay Medical Foundation. Please Note. The list below shows which health plans and products are accepted by the physicians at this Medical Group, affiliated with the Sutter Health network.

How do I Reset my Sutter Health plus password?

Sutter East Bay Medical Foundation (866) 681-0745 Palo Alto Medical Foundation (877) 252-1777 For services received at a location not listed above (e.g. a community doctor’s office):

My Health Online

Review and access your medical records, view test results, email your doctor, pay bills and more with My Health Online.

Open Enrollment Guide

Choose a Sutter network doctor who’s right for you. Schedule a visit today. Find a doctor or book an appointment.

Patient Questions or Concerns?

For questions and concerns, please visit our contact us page for the Sutter Health network.

My Health Online

Stay connected with your doctors and access your medical records, anytime, anywhere.

Schedule a Video Visit

Get virtual care with your provider or a Sutter Walk-In Care clinician for non-urgent health concerns. Book a Video Visit through My Health Online to stay on top of your health.

My Health Online App

Download the My Health Online mobile app available at the Apple App Store and Google Play.

What is the phone number for Sutter Health Plus?

Sutter Health Plus Member Services is available weekdays, 8:00 am – 7:00 pm at (855) 315-5800 or TTY: (855) 830-3500, or use our online contact us form.

How long does Sutter Health Plus take to process claims?

Sutter Health Plus includes the claims submission address for all other services on the back of the member’s identification card. Providers have 180 calendar days from the date of service to submit claims.

How to contact Sutter Health?

Sutter Health Disability Compliance/504 Officer. (888) 516-8025. Alta Bates Summit Medical Center.

How to file a grievance with Sutter?

If you believe that Sutter care centers have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: You can file a grievance in person or by mail, fax, or email.

What is a free aid?

Provides free aids and services to people with disabilities to communicate effectively with us , such as: Written information in other formats (large print, audio, accessible electronic formats, other formats) Provides free language services to people whose primary language is not English, such as:

Where to file a grievance in Sacramento?

2200 River Plaza Drive, Sacramento, CA 95833. (888) 516-8025. TDD: 711 (Nationwide Relay Number) BradleC1@sutterhealth.org. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Carol Bradley is available to help you.

Does Sutter Health discriminate?

Sutter Health complies with applicable Federal and California civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Sutter Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Is Sutter Health accessible?

Sutter Health is committed to accessible care for all patients—including persons with disabilities. Sutter’s pioneering efforts to incorporate disability access practices into our care practices makes us a healthcare industry leader in disability access. Over the years, we’ve trained our staff, developed affiliate-based ADA coordinators, surveyed our care centers, purchased accessible medical equipment, developed new policies and procedures, improved consumer websites and completed numerous facility infrastructure upgrades so all patients and visitors are treated equally.