suny upstate medical center patient portal

What is upstate Family Health Center patient portal?

Upstate Family Health Center's Patient Portal is fast, simple and secure and available to you 24 hours a day, seven days a week. On the Portal you can book an appointment, request a prescription refill, message your practice and even view your lab results.

What are the specialties at Upstate Medical Center?

Additionally, Upstate offers extra specialities in emergency care—for pediatrics at our downtown location, and for seniors on our Community Campus.

How do I sign up for the patient portal?

If you are a current patient and you do not have an existing account, you can sign up for the Patient Portal by contacting your Upstate Family Health Center office. To keep your health information secure, current patients cannot sign up for the Portal over the telephone

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What is Patient Portal?

Our Patient Portal is designed to help you monitor your personal medical records. It does not provide any emergency medical service. If you have a medical emergency, call 911.

How to request a refill on the Patient Portal?

You can request refills on the Patient Portal by clicking "Refill Requests" in the "Messages" section of the dropdown menu on the Portal homepage. ​. Before requesting a prescription refill on the Portal, check your medication bottle to ensure that there are no refills left. If there are refills left, please call your pharmacy first.

Can you use portal messaging in an emergency?

Portal messaging should never be used in an emergency situation. If you are experiencing a medical emergency, please call 911.

Downstate means excellence

Our Centers of Excellence, in fields including cardiovascular care, neurosciences and women's and children's health, are equipped to lead patients up the most daunting hills. Start your journey here.

The city is your home. Downstate is your hospital

When we talk about delivering urban and immigrant healthcare, it means ensuring our friends and neighbors get the best care possible—a familiar care that understands you and your needs. You already know our doctors, nurses and staff, because the communities where you live are the communities where we live.

Patient Care News

It is with a sincere hope that what seemed like an insurmountable challenge we faced in the last two years, COVID-19, will continue to diminish even...