sturdy memorial hospital patient portal can't remember security question

by Jorge McDermott V 3 min read

Patient Portal - Sturdy Memorial Hospital

30 hours ago Sturdy Memorial Hospital. 211 Park Street. P.O. Box 2963. Attleboro, MA 02703-0963 >> Go To The Portal


Where can I Find my medical records at Sturdy Memorial Hospital?

Sturdy Memorial Hospital. 211 Park Street. P.O. Box 2963. Attleboro, MA 02703-0963

What is the patient portal mysturdyhealth?

May 28, 2021 · Sturdy Memorial Hospital (“Sturdy”) is committed to protecting the confidentiality and security of the information we maintain. We recently identified and addressed a data security incident that involved some patient information. On February 9, 2021, we identified a security incident that disrupted the operations of our IT systems.

Where is Sturdy Memorial Hospital located in Attleboro?

Contact Us. Below you will find helpful contact and phone information for Sturdy Memorial Hospital. We are open 24 hours a day, 7 days a week. For all other inquiries or to be connected with another department, call the Hospital Operator at 508-222-5200.Should you require further assistance, you may fill out our contact us form and a representative with get back to you.

What can I do with mysturdyhealth?

All patients/visitors of Sturdy Memorial Hospital must wear a medical/surgical mask, including while visiting patient rooms at all times. Cloth masks, scarves, bandanas, neck extenders/gaiters and handkerchiefs are not allowed. Patients/visitors not wearing an approved medical/surgical mask will be given one when arriving at the Hospital.

Do I need any special equipment to access MySturdyHealth?

No, all you need is access to a computer or mobile device, an email account, and an internet connection.

Is my medical information secure?

Security measures are in place within MySturdyHealth to prevent unauthorized access. Health records and information can only be read by those who have a correct username and password to login. To further protect your information, do not share this information with anyone.

How do I change my personal information in MySturdyHealth?

We encourage you to keep your personal information up to date in the portal so that we have all of your correct information. If you need to update your address, phone number etc. you can do so in the Patient Information section of your portal. You can access this section from your MySturdyHealth home page.

Why is everything in the metric system (kilograms, celsius)

Your provider uses the metric system as the standard of care. All of your medical information in you MySturdyHealth Patient Portal is pulled from the EHR used by your providers to log your medical information. There is a link on the homepage to covert these metrics to pounds, Fahrenheit etc.

Can I change my preferred pharmacy?

When you request a prescription refill through the portal, you can either select your current preferred pharmacy or choose a new pharmacy by selecting the “other” option. Your medication will be sent to the new pharmacy you choose and that location will become your new preferred pharmacy for that medication.

Does the portal automatically timeout?

Yes, if there is no activity in your portal after a certain length of time you will automatically be logged out of your portal session.

What happens if I forget my password?

Please use the "I forgot my password" button on the login page of MySturdyHealth

When will mask mandate be lifted in Massachusetts?

While the mask mandate has been lifted in the state of Massachusetts as of May 29, 2021, as a healthcare organization safety remains our number one priority for our providers, anyone entering either the Hospital or one of our Associates practice locations will be required to wear a mask and follow all the safety protocols designed to protect patients, caregivers, and visitors.

Can you wear a mask in a hospital?

Cloth masks, scarves, bandanas, neck extenders/gaiters and handkerchiefs are not allowed. Patients/visitors not wearing an approved medical/surgical mask will be given one when arriving at the Hospital.

What is a financial counselor?

Financial Counselors. Financial counselors are available to answer any questions about charges and to help patients make arrangements for payment. An itemized bill listing all hospital services, medical supplies, medications, tests and treatments is available upon request.

Is anesthesia billed separately?

Services provided by the Radiology Department, Pathology, and Anesthesia are billed separately. Payment for these services should be made to the appropriate physician or testing facility and not the hospital. The hospital’s financial counselors can help to determine your eligibility for financial assistance programs.

Does a hospital charge for financial assistance?

These services are typically performed by providers not employed or contracted by the hospital. The hospital will not charge any individual who is eligible for assistance under its financial assistance policy for emergency and medically necessary care more than the “ amount generally billed [PDF] ” to individuals who have insurance for such care.

What is the most stressful part about working at Sturdy Memorial Hospital?

Stuck in the Stone Age. Management does not trust anyone and ridicules employees not only by making snarky comments but also staff emails

What is the work environment and culture like at Sturdy Memorial Hospital?

There is no room for advancement for new nurses. The nurse who have been there for years are intrenched in their position and aren’t going anywhere soon

If you were to leave Sturdy Memorial Hospital, what would be the reason?

Management is not professional. She makes promises she can’t keep. Ridicules her employees in front of other staff

What questions did they ask during your interview at Sturdy Memorial Hospital?

I was hired by the previous administration and they were greatful to hire experienced, kind individuals who put patient care first. This is no longer the case.