Stetson Health Service - Stetson University
18 hours ago Founded in 1883, Stetson University is a nationally ranked private university with four colleges and schools located across the I-4 corridor in Central Florida. When was Stetson University founded? Stetson University is a nationally ranked university founded in 1883, with four … >> Go To The Portal
How do I log into the SHSU patient portal?
Log onto the Patient Portal by accessing it through the Student Health Center Homepage. Your SHSU student username and password will be your log on credentials. Starting January 4, 2021, the SHSU Student Health Center will be handling all on-campus COVID testing. This transition will require students to upload their insurance to the patient portal.
How do I log in to the patient portal?
Log onto the Patient Portal by accessing it through the Student Health Center Homepage. Your SHSU student username and password will be your log on credentials. Starting January 4, 2021, the SHSU Student Health Center will be handling all on-campus COVID testing.
How do I get help navigating the campus health hub?
If you need help navigating the Campus Health Hub or the UMass Lab Services Portal, please email covidinfo@umass.edu. 1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active? In order for our portal to acknowledge your account, three requirements (entries) must be made:
How do I schedule a UHS test?
If you have symptoms, and/or a positive or symptomatic partner, do not use the portal to schedule testing; instead, call 413-577-5101 to schedule an appointment with a UHS provider. For an appointment in Women’s Health Clinic, call 413-577-6511.
1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?
In order for our portal to acknowledge your account, three requirements (entries) must be made:
2. I was able to register, but I never received an email to create my password
Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.
3. Every username I try to create an account with doesn't work
It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.
4. I'm having problems resetting my password
A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.
5. I can't login. The main page won't load and just spins
Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.
6. I'm having difficulty uploading documents to the Patient Portal
The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:
8. Why can't I create an account for my minor child?
Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.
How to upload driver's license?
To upload your driver’s license: Log into your patient portal. Click the third tab labeled "Insurance". Click the blue tab labeled "Add New".
How to upload insurance to a patient portal?
To upload your insurance: Log into your patient portal. Click the third tab labeled "Insurance". Click the blue tab labeled "Add New". Fill in the required fields: Insurance Company. Policy Number. Group Number. Scroll down and click the blue tab labeled "A dd".
Do you have to activate your SHSU email?
You must activate your SHSU email before you can log in. SHSU requires to submit all medical information through our Patient Portal. Our Patient Portal allows you to upload documents from your smartphone.
Is Your Insurance Accepted at Stetson Health Service?
To be sure, call the Member Customer Service phone number on the back of your insurance card. Ask them if services at Stetson Health Service will be covered and/or if Dr. Mohammed Asif is in your plan. If you have an "HMO" (Health Maintenance Organization) type insurance, ask if they have a special exception yo…
Affordable Care Act and College Students
- If you have questions about the Affordable Care Act, please view this ACA infographic. You may also refer to the American College Health Association's Resources on Student Health Insurance.
Explore
- Forms
Various forms are required to be completed and submitted to Stetson Health Service when you first enroll, either as a first-year student or as a transfer student. - Immunization Requirements
University policy stipulates that all students, whether living on or off-campus, have certain immunizations or an immunization waiver on file with Stetson Health Service. This page explains exactly what immunizations are required and on what grounds an immunization waiver may be g…
Partnership with Advent Health
- Stetson Health Service has entered into a partnership with Advent Health that allows us to offer doctor hours on campus, additional care at Victoria Park Medical Center, improvements to technology and communication of medical records with Advent Health Medical Group.
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