stdavids.com/patient portal

What services does St David’s Healthcare provide?

Taking care of patients is at the heart of what we do. Among the wide range of healthcare services provided at St. David’s HealthCare are: Hospitalist Services — to assure coordinated care from multiple healthcare professionals, St. David’s HealthCare hospitals employ a hospitalist approach for inpatient care.

How accurate is the pricing information on St David's healthcare's website?

St. David's HealthCare makes no guarantees regarding the accuracy of the pricing information provided herein. The pricing information provided by this website is strictly an estimate of prices, and St. David's HealthCare cannot guarantee the accuracy of any estimates.

How do I contact St David's South Austin Medical Center?

St. David's South Austin Medical Center (512) 816-7130, (512) 816-6178 Please have your account number available when you call. Complaints about physicians, as well as other licensees and registrants of the Texas State Board of Medical Examiners, including physician assistants, may be reported for investigation at the following address:

What is the patient financial resource site?

Welcome to our Patient Financial Resource Site. This website is primarily designed to provide our patients with important financial and billing information and to assist with obtaining pricing estimates for our most frequently scheduled hospital services.

How to get a copy of medical records?

To request a copy of your medical records: Complete an authorization to release information. Show proof of identity (Photo ID with name) General Requests. Hours: 9:00am - 4:00pm Monday - Friday, closed for lunch from 12:00pm - 12:30pm. Location: 4th Floor, North Wing.

What is a request for medical records?

In order to best meet your needs, requests for copies of medical records are categorized into two types of requests: General Requests: records needed for personal use, legal matters, insurance, etc.

Our commitment

Our hospital is committed to providing useful information to our patients so you can understand the financial side of your healthcare needs.

Have an outstanding balance?

If you have received a statement from us showing that you have a balance due, you can pay online through this resource.

Pre-register for your hospital visit

Complete pre-registration paperwork from the comfort of your own home.

Make an appointment with a provider

Find a doctor or nurse practitioner and schedule your office visit online.

What is pricing transparency?

"Pricing transparency" is the term used to describe initiatives in the healthcare industry designed to provide meaningful pricing information to consumers. The healthcare industry is often complex and difficult for patients to navigate.

How do I obtain a patient estimate?

You can obtain an estimate online using our Patient Payment Estimator online tool, which will ask you for a few pieces of important information, such as if you have health insurance and the services you are considering, in order to produce an estimate just for you.

What services are included in my estimate?

If you are viewing estimates provided on this website, the pricing includes estimated room and board (for inpatients), supplies, nursing care, equipment use, medications administered during your service, nutritional services, and any services handled by the staff of the hospital within the walls of the hospital.

What services are excluded in my estimate?

Your personal physician or other physicians providing you with services related to your hospital stay or visit will bill you separately. This can include fees related to specialists, anesthesiologists, pathologists and radiologists.

What does "uninsured" mean?

It means a patient does not have insurance coverage for hospital services by a third party like Medicare, Medicaid, Workers Compensation or another insurance company. Other common terms used when referring to uninsured patients are self pay and private pay.

What information do I need to have available to obtain an estimate?

It is a good idea to contact your physician's office to get the best description possible of the services that you need. Then, if you have insurance, contact your insurance company and make sure that the services required are covered services under your specific plan.

Can I get an exact pricing quote?

Unfortunately, we are not able to provide an exact pricing quote pre-service. We will do our best to provide you with a pricing range based on our hospital's historical pricing for comparable services.