st. joseph mercy hospital patient portal

Why choose Saint Joseph Mercy Health System?

At Saint Joseph Mercy Health System, your health care is our top priority and we want your stay with us to be as comfortable as possible. Our doctors, nurses technicians and other employees are dedicated to providing you with the best medical care and treatments.

How do I contact Saint Joseph Health System?

Call our support line 24/7 at 574-203-5097. Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier. The security of your personal information is our top priority. All medical records are protected by federal, state and hospital privacy laws.

How do I get radiology results from St Joseph Mercy?

For St. Joseph Mercy Ann Arbor, Chelsea or Livingston Hospitals, please call 734-712-7560, for St. Mary Mercy Livonia Hospital call 734-655-2320 and for St. Joseph Mercy Oakland Hospital please call 248-858-3396. Are radiology results available in the portal? Yes they are.

What can I do with the sjmhs patient portal?

SJMHS Patient Portal can only assist you with health information related to your care at any of our Saint Joseph Mercy Health System facilities. Can I share the SJMHS Patient Portal with someone else? Yes, through the Proxy Dashboard in the SJMHS Patient Portal. Is the SJMHS Patient Portal secure?

Log In to MyChart

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Online access

Communicate privately and securely with your provider. Schedule your appointments online with your provider.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

What is the phone number for SJPN?

For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician.

Can I access my patient record if my last name is verified?

Once your identity is verified, you'll be able to access your patient record.

Can I share my medical records with Cerner?

Yes. Under Account Settings , select "change settings with Cerner Health" and select the Health Record tab to add your personal information. This information is for your own reference and will not be part of your hospital medical record. You may share this self-entered information by selecting "Share This Record.".

Technical Questions and Support

If you have any general questions about FollowMyHealth, talk with your healthcare provider. For technical questions and support, contact our patient portal support center at 989-907-8982. Please leave your name, number and brief description of your patient portal issue or question, and we will return your call as soon as possible.

How to Register and Create an Account

Registering and creating a FollowMyHealth account is easy, just follow these simple steps:

Privacy Tips

To help protect your own privacy don’t access the portal on a work computer because your employer could be able to view your records. Unless it is absolutely necessary do not access the portal on a public computer. If you must use a public computer to access the FollowMyHealth portal, make sure you erase the computer’s browsing history.

Rights & Responsibilities

Respect and Dignity: You have the right to have your dignity as an individual human being recognized and respected. Your cultural and spiritual beliefs, values, traditions and rituals are held in reverence, and to the extent possible, are integrated into your care.

Online Access to Your Personal Health Information

At the hospital patient portal, you can access read-only medical information through our secure server. This includes educational materials, information on your current medications, allergies, immunizations, health issues, and lab test results. All information is pulled directly from your electronic health records.

Get Your Medical Records in the Apple Health App on iPhone

If you are having trouble using the patient portal or logging in, contact our 24/7 support line at (877) 621-8014.