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How do I contact the patient portal support center?

For technical questions and support, contact our patient portal support center at 989-907-8982. Please leave your name, number and brief description of your patient portal issue or question, and we will return your call as soon as possible. Support is available Monday through Friday, from 7 am - 5 pm.

How do I get technical help with the patient portal?

If you need technical help to locate the invitation, assistance enrolling, or navigating within My Portal (Patient Portal), you may contact our Technical Support center at (844) 274-8497 ; the staff are available 24 hours a day, seven days a week. Who do I contact for help?

How do I contact SJCHS support?

If you have any questions, call our Help Desk at 912-819-8580 or email iconnecthelp@sjchs.org.

What's new in the iConnect patient portal?

St. Joseph's/Candler recently upgraded the iConnect patient portal to give you a better experience. The new platform has all the secure features that you've come to use in iConnect and allows us to add even more options in the future to make access to your medical information even easier.

My Hospital Portal

If you’ve been a patient at St. Joseph Health Regional Hospital, St. Joseph Health College Station (after June 15, 2020), St. Joseph Health Madison Hospital, St. Joseph Health Burleson Hospital or St. Joseph Health Grimes Hospital, click here to access your information.

My Physician Office Visit Portal

If you’ve been a patient at a St. Joseph Health Physician’s office, click here to access your information.

My Cardiac Portal

If you’ve been a patient at Cardiovascular Surgery of Brazos Valley, click here to access your information.

My Cancer Center Portal

If you have been a patient of St. Joseph Cancer Center, click here to access your information.

Clinic and Hospital Patient Portal

The patient portal invitation you receive after visiting one of our facilities will never expire. Once you sign up, My OneCare will be available to you 24/7 with anytime access via computer, smartphone or tablet.

Cancer Care Patient Portal

MyCancerCare offers you tools and resources to make it easier to manage your health and the health of your loved ones. It keeps your health information at your fingertips. MyCancerCare is not for urgent or emergency requests.

A New iConnect Experience

Are you looking for your primary care physician patient portal instead? Go here

Physician Network - Primary Care Patient Portal

iConnect is for hospital-based services. If you are looking for the SJ/C Physician Network (formerly Medical Group) portal, that hasn't changed.

Contact Us

If you have any questions, call our Help Desk at 912-819-8580 or email iconnecthelp@sjchs.org.

Technical Questions and Support

If you have any general questions about FollowMyHealth, talk with your healthcare provider. For technical questions and support, contact our patient portal support center at 989-907-8982. Please leave your name, number and brief description of your patient portal issue or question, and we will return your call as soon as possible.

How to Register and Create an Account

Registering and creating a FollowMyHealth account is easy, just follow these simple steps:

Privacy Tips

To help protect your own privacy don’t access the portal on a work computer because your employer could be able to view your records. Unless it is absolutely necessary do not access the portal on a public computer. If you must use a public computer to access the FollowMyHealth portal, make sure you erase the computer’s browsing history.

Rights & Responsibilities

Respect and Dignity: You have the right to have your dignity as an individual human being recognized and respected. Your cultural and spiritual beliefs, values, traditions and rituals are held in reverence, and to the extent possible, are integrated into your care.