st joe ann arbor patient portal

How do I contact Saint Joseph Health System Support?

Call our support line at 574-203-5097, open 7am - 7pm, 7 days per week. Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier. The security of your personal information is our top priority. All medical records are protected by federal, state and hospital privacy laws.

How do I get radiology results from St Joseph Mercy?

For St. Joseph Mercy Ann Arbor, Chelsea or Livingston Hospitals, please call 734-712-7560, for St. Mary Mercy Livonia Hospital call 734-655-2320 and for St. Joseph Mercy Oakland Hospital please call 248-858-3396. Are radiology results available in the portal? Yes they are.

What can I do with the sjmhs patient portal?

SJMHS Patient Portal can only assist you with health information related to your care at any of our Saint Joseph Mercy Health System facilities. Can I share the SJMHS Patient Portal with someone else? Yes, through the Proxy Dashboard in the SJMHS Patient Portal. Is the SJMHS Patient Portal secure?

How do I get help logging in to my Patient Portal?

Need help logging in? Call our support line 24/7 at 844-982-4278. Looking for your old patient portal? Access your previous patient portal here. This opens in a new window. Communicate privately and securely with your provider. Schedule your appointments online with your provider.

What is SJMHS patient portal?

SJMHS Patient Portal offers patients personalized and secure online access to portions of their medical records. It enables you to securely view information about your health. With SJMHS Patient Portal, you can view:

Who to contact for lab results?

For Lab and Radiology results, please contact you primary care physician.

How secure is SJMHS?

Each person controls his or her own password, and the account cannot be accessed without that password. Furthermore, the SJMHS Patient Portal uses the latest 128-bit SSL encryption technology with no caching to automatically encrypt your session with the SJMHS Patient Portal.

When did SJMHS update?

On June 5, 2019, SJMHS completed a security update that makes your medical information safer and easier to access - from any device. There have been no security breaches with your current account.

Is SJMHS a free service?

No. SJMHS Patient Portal is a free service.

Log In to MyChart

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Online access

Communicate privately and securely with your provider. Schedule your appointments online with your provider.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

What is the phone number for SJPN?

For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician.

How to contact my care connection?

For My Care Connection, call 1-877-621-8014 to be directed to the appropriate person to assist you.

How to reset my health password?

Click the "Forgot password" link on the sign-in page to reset your password. You will be prompted to answer the security question that you set up when you signed up for your account. If you need further assistance, contact toll-free My Health Customer Support for technical support, including password resets.

Who owns my health records?

My Health Records and My Care Connection are owned and operated by Saint Joseph Health System and Cerner Corporation. They are fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same care and privacy given your health records and will never be sold or leased by My Health Records or My Care Connection.

Is MyHealthRecord safe?

MyHealthRecord has completed a security update. This update will make accessing your medical information online, through a computer, tablet or smartphone, safe and easy. It will also provide you with a better user experience and enhanced security. There have been no security breaches with your current account.

Does Saint Joseph Health System have online medical records?

Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier.

Can you access your patient record if your identity is verified?

Once your identity is verified, you'll be able to access your patient record.