Saint Francis Hospital 114 Woodland Street, Hartford, …
14 hours ago Communicate with your doctor. Get answers to your medical questions from the comfort of your own home. Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days. Request prescription refills. Send a refill request for any of your refillable medications. Manage your ... >> Go To The Portal
Is MyCare a substitute for telephonic?
The MyCare service is not a substitute for telephonic or in-person communication with your health care providers and MyCare services should not be relied upon for medical decision making or as an alternative to office visits.
Does Trinity Health of New England monitor physician records?
Trinity Health Of New England and its affiliates have no control over a physician's or laboratory's medical record entries, progress notes, or diagnostic or treatment recording, and does not monitor physician or other provider communications or entries of any kind via the MyCare service.
MyChart Has a New Look
Learn how to navigate the new MyChart homepage through the health feed, shortcuts and searchable menu.
Virtual Visits Available
Stay safe at home with Warren Clinic virtual care - available for most primary, specialty and urgent care needs.
Warren Clinic Urgent Care
Need Help Now? Warren Clinic Urgent Care is open late - seven days a week.
Mental Health Resources
It's normal to not be ok — especially this year. Laureate professionals are here to help. Click through for mental health tips and support.
What is MyCare?
Thanks to secure technology, it is possible to view health summaries from the MyCare electronic health record, access most test results, and review trusted health information resources. Whether you are looking to manage a medical condition, review test results or pay your bill, MyCare is the tool for you.
How to sign up for MyCare
Trinity Health Of New England patients are encouraged to register for MyCare, a service providing free, personalized, and secure online access to portions of their medical records. This service allows patients to safely receive and manage information about their health.
Additional Information
Please browse our Frequently Asked Questions for answers to your most common concerns. If you have additional questions, our MyCare Support team is available to assist. Please email us at mycaresupport@trinityhealthofne.org. We are available to assist you Monday through Friday from 7am – 4pm. Email responses may take up to 3 business days.
Accessing Your Data through Third-Party Applications
You have the option to access your health data through certain third-party applications. The applications listed below are already connected to our health record. Please check back here as applications are added regularly.
What is MyChartPlus?
MyChartPLUS allows you to actively participate in your care, and also alerts you to important health-related reminders to help you better plan the details of your ongoing health care, using your PC, smartphone or tablet.
How to activate MyChartPlus?
Here's how to connect: 1 Sign up in any Hartford HealthCare office during your visit. 2 Use the MyChartPLUS activation code provided in your After Visit Summary (AVS) to sign up on MyChartPlus.org 3 Ask reception for your choice of an email or letter with an activation code and instructions.
I. Statement of Participation
II. Use of Mycare For Healthcare Services
- Trinity Health Of New England and certain health care providers offer the MyCare service as a convenience to patients. It is not a substitute for appropriate and timely contact with your physician or other health care provider and should neverbe used for urgent medical matters. YOU SHOULD NEVERUSE THE MYCARE SERVICE IF YOU HAVE AN EMERGENCY OR THINK THAT YO…
III. Electronic Messaging
- You understand that your Trinity Health Of New England team, or your health care provider's team, if they are using MyCare, may send you messages via MyCare. By using MyCare you have agreed to allow Trinity Health Of New England and/or your health care provider to interact with you via messages sent to your MyCare Inbox.These messages may contain information that is importan…
IV. Mycare ID and Password
- You will create a unique identification (ID) code and password to be used to access your health information via MyCare. This ID and password are unique codes that identify you in the MyCare computer system. Inquiries and entries that you make via MyCare will be logged with your identity. It is extremely important that you keep the ID and password t...
v. Access by Someone Other Than The Patient
- If you wish to allow someone, such as your spouse, access to your MyCare account, you will be able to grant him or her proxy access from within MyCare. Once you grant Proxy Access to the identified individual, he or she will have full access to your MyCare account, including all of your medical information contained in your MyCare account.
VI. Availability; Accuracy and Integrity of Information
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VII. Confidentiality and Security
- Trinity Health Of New England complies with applicable HIPAA privacy and security standards with respect to your medical information at Trinity Health Of New England. Your health care provider's practice is responsible for compliance with applicable HIPAA privacy and security standards with respect to your medical information at your health care provider's practice. You a…
VIII. Termination of Access
- The Service Provider may restrict or terminate your access to MyCare at any time without notice upon your violation of the MyCare Terms, as determined by the Service Provider in its sole discretion.
IX. Governing Law
- The MyCare Terms shall be governed in all respects by the laws of the State of Connecticut without giving effect to its conflicts of law provisions. You agree to submit exclusively to the personal jurisdiction of and venue in the state and federal courts of the State of Connecticut, in the judicial district of Hartford.
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