southern west virginia health system patient portal

How do I get access to the SW health portal?

If you did not provide an email address during a past visit, you can contact us a portal@swhealth.org and request to be registered for the portal (s). Please be sure to specify in your email whether you want access to the Hospital Portal, Clinic Portal, or both. Is there an age requirement to use the portal? Yes, for the Clinic Portal.

What is know your health patient portal?

Know Your Health… Patient Portals are a secure web-based system that allows a patient to register and schedule an appointment request, prescription refills, send and receive patient/health care provider messages, and view lab results. Portal services are available all hours of the day.

How do I enroll in the Southwest Medical Group Portal?

Follow the instructions within the email to register for the portal. Please visit your Southwest Medical Group office and a staff member will enroll you in the portal. At that time, you will receive a letter with a unique one-time password.

How do I get Web-enabled on the patient portal?

With the patient portal, you have access to: How Do I Get Web-Enabled? To gain access to our secure server on the Patient Portal and become web-enabled, simply sign-up by providing us with a personal (non-work) email address. After signing up, you will receive your username and password.

How to reset password on swhealth portal?

On the portal homepage, there is an ‘I forgot my password’ link in the Login box. Select that link and the system will prompt you for your email address. Type your address and select ‘Reset Password’; the system will then ask you to answer the two security questions that were chosen by you when you setup your account. Type your answers and submit. As long as your answers are correct, you will be asked to create a new password. If you need further assistance, please email portal@swhealth.org.

How to login to Southwest Medical Group?

At that time, you will receive a letter with a unique one-time password. Once you have this letter, please visit myhealth.swhealth.org and select login using your email address and one-time password. Upon successful sign-in, you will be prompted to create your own secure password and setup security questions. Once you have completed this process, you can bookmark the myhealth.swhealth.org website and being using the Patient Portal to review your health records.

What is patient portal?

The Patient Portal is a free, secure online tool that gives you the ability to take charge of your health!

Do you need an email address for Southwest Memorial Hospital?

You will need an email address, an internet connection, and password .

Care Team & Support Services

Our Care Team – which includes our front desk staff, case managers, and financial assistance managers – is available to guide you through every step of the treatment process.

Health Education & Peer Counseling Groups

We offer unique health education classes and peer support groups for our patients, including smoking cessation and nutrition counseling, as well as other groups to provide emotional support and guidance.

Patient Resource Guides

Healthcare is complex, but we’re here to help. Browse through our Patient Resource Guides for information on how to manage your care, pay bills, and to find other general information about your health.

Patient Portal

Review and access your medical records, view test results, email your doctor, pay bills, and more with our online patient portal.

Patient Forms

Save time checking in for your appointment by filling out and printing your registration form ahead of time.

What is a patient portal?

The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content.

What information is collected on the Patient Portal?

When you use the Patient Portal, we collect personally identifiable information, such as your email address, name, home address, telephone number, ZIP code, age, gender, contact preferences, access times, and account activity. This information is used by us for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Patient Portal. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used.

How old do you have to be to use the Patient Portal?

If you don't agree, don't use the Patient Portal. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. You acknowledge that Patient Portal is offered as a courtesy to our patients and agree that we may limit or discontinue your use of Patient Portal at any time for any reason.

Why do we keep track of patient portals?

We keep track of the pages our patients visit within Patient Portal, in order to determine what services are the most popular. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area.

What to do if you have an urgent medical matter?

If you believe that you have an urgent medical matter, you should call 911 immediately or proceed to the nearest emergency room. If the matter is not urgent but you need a response in less than two business days, please contact your clinician's office directly by telephone during our regular business hours, which you may find on the log-in screen for Patient Portal.

What is the best phone number to call for a medical emergency?

Dial 911 in the case of a medical emergency

Is the patient portal in Spanish?

The patient portal now exists in Spanish.