southcare medical patient portal

Why SouthCare medical clinic?

Why SouthCare Medical Clinic? Health Care for your whole FAMILY for preventive care, vaccination, chronic illness (Asthma, ADD/ADHD, Allergy/Eczema, Diabetes Mellitus, High Blood pressure, High Cholesterol etc) , acute illness (Cold, Fever, Rash, Ear infection, Urinary tract infection etc) and minor injury (laceration) as a Primary Care Physician.

What is the secure patient portal (spp)?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can: TRICARE is in the process of switching from our current patient portal, TOL Patient Portal, to MHS GENESIS.

How do I join your patient portal?

communicate with your providers, and much more. If you are interested in joining your patient portal, provide us with your email address when asked so we can send you an invitation to set up your secure online account. For more information, ask any member of our health care team.

How do I submit my ID to Southlake patientconnect?

You can email the form and a picture of your ID to PatientConnect@southlakeregional.org.

What browsers are compatible with Patient Connect?

Opens in a new tab. Patient Connect (via the mHealth app or the web-based Patient Connect portal) Patient Connect is compatible with most web browsers. We recommend using Safari (Apple products only), Google Chrome, or Firefox. A strong, stable internet connection.

How to reset patient connect password?

To reset your Patient Connect User Login ID or password, visit the. Opens in a new tab. Patient Connect and click on either the “forgot LogIn ID” or forgot “password” link. If you require further assistance, please call Patient Connect support at 1-877-733-5033.

How to make sure your doctor's visit goes smoothly?

And to ensure the technical side of the visit goes smoothly, make sure you’re ready to use Patient Connect.

When will my child's patient connect account be suspended?

Parents with a proxy account access to their child’s health record will receive regular reminder notices that access to their child’s Patient Connect account will be automatically suspended when the child turns 16 years of age.

When to log off Patient Connect?

Patient Connect will automatically logoff after 15 minutes of inactivity.

When do parents have access to their health records?

Parents only have access to your health record if an account was created between the ages of 0-13. Parents’ access are automatically removed from the patient account when they turn 16. Once the patient turns 16, they can re-consent to allow their parents to have permanent access to their health record.

Do you need to write down your password for Patient Connect?

If you need to write down your password, do not include hints that could easily identify it as your Patient Connect password. It is also important to choose strong/unique passwords to ensure your account is secure. It can be helpful to use a phrase to help you remember your password.

TOL Secure Patient Portal

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

MHS GENESIS Patient Portal

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Using MHS GENESIS and TOL Together

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way.

Log in to your Secure Patient Portal

If your military hospital or clinic uses TOL, click here to log in: >>TRICARE Online