sound sleep health patient portal account

Is soundsound sleep health covered by insurance?

Sound Sleep Health accepts and is an in-network provider on most major insurance plans. Please note that provider plan participation is subject to change and patients should verify coverage with their insurance plans prior to initial visits to inquire whether referrals are necessary and to see how they will reimburse for services.

Is sound family medicine patient portal HIPAA compliant?

Sound Family Medicine’s Patient Portal MySFM is a free, secure, HIPAA-compliant online tool available to all Sound Family Medicine patients. It offers a full range of convenient services that allow you to pay your bill, request a refill, schedule/change an appointment, get lab results, send your provider team a message and more.

Why choose sound sleep health?

Every patient receives a custom treatment plan designed specifically for their individual needs. The providers at Sound Sleep Health help patients embark on the path to the deeper, quieter, more refreshing sleep they deserve. Call, text, or schedule a consultation online. Follow-up testing as needed to optimize care. Great.

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How to minimize background noise on a call?

Use headphones or sit in a quiet room – using headphones will minimize the amount of background noise that your provider hears over the call.

Does Sound Sleep Health offer telehealth?

We are excited to announce that we now offer telehealth video appointments! Telehealth is an effective alternative for all types of appointments from new patient consultations to follow-ups. While we love to see our patients in our offices, we understand that virtual calls are convenient, time-efficient and support sheltering-in-place at home. Sound Sleep Health looks forward to seeing you soon and continuing to offer quality care.

Prescription Refills

For our patients who need refills on their medication (s), please contact your pharmacy directly to request a refill. Since it usually takes 5-7 business days to get a refill, please contact your pharmacy 5-7 days before you are completely out of the medication (s).

PAP Device and Supplies

For patients who need replacement CPAP or BiPAP devices or supplies, please first contact your durable medical equipment (DME) supplier directly. It may take up to 2 weeks to get supplies.

Insurance and Billing Information

We participate with most insurance plans. We must obtain a copy of your driver’s license and current valid insurance to provide proof of insurance.

Co-payments, co-insurance and deductibles

Every insurance plan splits the responsibility for health care costs between the insurer and the patient by setting co-pays, co-insurance and deductibles. For an example, see the section titled, “Covered by insurance”, below. We are required by our contracts to bill our patients for co-pays, co-insurance and deductibles.

Cancellation Policy

Office visits and sleep studies involve a large commitment of resources on our part.

Self-Pay

If you do not have insurance or wish to pay out of pocket, we require payment in full at the time of service for office visit and full payment in advance for sleep testing. Please call the office for more information about these costs.

Default

Any unpaid patient balances after 120 days or any missed payment exceeding 15 days while on a payment plan are considered in default and are transferred to a collections agency.

Insurance and Billing Information

We participate with most insurance plans. We must obtain a copy of your driver’s license and current valid insurance to provide proof of insurance.

Co-payments, co-insurance and deductibles

Every insurance plan splits the responsibility for health care costs between the insurer and the patient by setting co-pays, co-insurance and deductibles. For an example, see the section titled, “Covered by insurance”, below. We are required by our contracts to bill our patients for co-pays, co-insurance and deductibles.

Cancellation Policy

Office visits and sleep studies involve a large commitment of resources on our part.

Self-Pay and out-of-network insurance

If you do not have insurance or wish to pay out of pocket, or if we are not in-network with your insurance plan, we require payment in full at the time of service for office visit and full payment in advance for sleep testing. Please call the office for more information about these costs.

Default

Any unpaid patient balances after 120 days or any missed payment exceeding 15 days while on a payment plan are considered in default and are transferred to a collections agency.

How much will I have to pay for my visit or diagnostic test?

The health insurance system is very complex, and unfortunately, we cannot know exactly how much a certain service will cost you. We strongly encourage you to contact your insurance company and ask them about your share of the costs. We are happy to provide you the billing codes for each procedure we do.

How old do you have to be to get into sound family medicine?

Many teens choose to involve parents in all aspects of their care. It is entirely the teen’s choice whether or not to do so. If you are between the ages of 13-17 years-old, please come into the nearest Sound Family Medicine location to you to request your access.

What department can assist with past medical records?

If you need past records, our Medical Records department can assist with this request.

How to change notification preferences in mysfm?

In order to change your current notification preferences, go to “Account” at the upper right-hand corner of the portal. Under “Account” select Edit next to the patient name whose notification preferences you’d like to change. Then, select “Preferences” and under “Communication” you will see your current email notification preferences. Simply select or deselect which information you would like to be notified of via email. Make sure to select “Save my changes” in the bottom right hand corner to apply your changes.

How to find lab results in my home?

The fastest way to learn your lab results is through calling the Patient Services Center at (253) 848-5951 and pressing 2 when prompted . Lab results are easily viewable on your mySFM portal. In-home point of care labs can normally be seen within 7 to 10 days after your lab visit. To see your lab results, select “Health Records” from the menu on ...

What is mysfm online?

MySFM is a free, secure, HIPAA-compliant online tool available to all Sound Family Medicine patients. It offers a full range of convenient services that allow you to pay your bill, request a refill, schedule/change an appointment, get lab results, send your provider team a message and more.

Can you access lab results after a visit?

Your lab results, after-visit summary, and medical record can be accessed easily.