sound family medicine patient login

Is sound family medicine patient portal HIPAA compliant?

Sound Family Medicine’s Patient Portal MySFM is a free, secure, HIPAA-compliant online tool available to all Sound Family Medicine patients. It offers a full range of convenient services that allow you to pay your bill, request a refill, schedule/change an appointment, get lab results, send your provider team a message and more.

How can I get medical care from sound family medicine?

Get medical care through a video visit in the comfort of your own home. When you get virtual care from Sound Family Medicine, you’ll be visiting with the same providers you know and trust. We’ll work to understand your values and provide care through the whole experience, during pregnancy and beyond.

Why sound family medicine Puyallup?

For more than 30 years, Sound Family Medicine has served families across Pierce County in our Puyallup and Bonney Lake clinics to help keep our communities healthy. From delivering precious newborns, to caring for elderly family members, our providers are highly trained and trusted to offer the level of healthcare you and your family deserves.

Do I need a new MyChart account for sound family medicine?

Yes, you will still need to create a new MyChart account for Sound Family Medicine. Epic MyChart is used by various medical groups but are separated and protected through different secure databases, so you will still need to create and sign up for your own MyChart account with us.

How to access my health records?

Make your life a little easier 1 Easily access your health records 2 Book and view appointments online 3 Pay bills and view statements 4 Message your care team securely 5 Request prescription refills 6 View your health records

Is sound family medicine walk in?

For minor, non-life-threatening injuries or illnesses, Sound Family Medicine’s walk-in clinics are a first-line affordable alternative to the ER. The emergency room (ER) should be visited for very serious or life-threatening medical issues.#N#To determine what type of care you need, view our chart with standard recommendations.

What is my first step to establish care at Sound Family Medicine?

To ensure that we’re in your health insurance network so you can maximize your benefits, please verify with your insurance plan’s provider directory or visit our Billing & Insurance page to view the insurance plans we accept, payment services, and payment options.

How can I schedule an appointment?

As a first-time patient, please call us at 253-848-5951 to schedule an appointment. Once you establish care, our care team will help you get set up with MySFM patient portal so in the future you will have the option to schedule online.

What information do you need from me to schedule an appointment?

It is very important that you let the scheduler know about all the concerns you would like addressed during your appointment. This helps us make sure an appropriate amount of time is scheduled.

What should I bring to my appointment?

Any prescription medication you are currently taking. Bring in your medications or write them down and bring a complete up-to-date list.

What forms or paperwork do I need to fill out during my first appointment?

We will provide you with all necessary paperwork to sign during your first appointment. You may preview them via our Patient Forms page.

Will I be reminded of my appointment?

We use an automated appointment reminder system that will call you one day before your appointment. If you schedule your appointment online, we will send you an email appointment confirmation and reminder a couple of days before the appointment.

Will I always be able to see my own doctor?

In most cases you can expect to see your own doctor. However, there may be occasions when your doctor is at the hospital delivering babies or handling an emergency. If this occurs, we will call to reschedule your appointment or ask if you would be willing to see another provider at your scheduled appointment time.

Need a Refill on Your Prescription?

If you have REFILLS REMAINING and are seeking a medication refill, please contact your pharmacy directly for the quickest results.

Send Us a Message

This contact form is not secure and are for general inquiries only. To send a secure message, please login to your MyChart or call us at 253-848-5951.

Payment Services

Payment or authorization to bill your insurance carrier for services rendered is due at the time of service. If you have an outstanding balance, payment will be requested at check in.

Prompt Pay Discounts

If you are uninsured, you may participate in Prompt Pay, a medical discount program.

Insurance or Health Plan

Your insurance policy is a contract between you and your carrier; it is important that you read and fully understand your benefits. If you aren’t sure, please do not assume your policy covers every form of medical care. Policies and benefits differ, even those from the same carrier.

Copayments and Deductibles

Copayments are a part of your insurance contract and are due at the time of service. Please have your copayment ready for when you check in for your appointment. If you are unable to pay your copay, you may be required to reschedule your visit. Only debit or credit card payment form is accepted.

Past Due Balances

Payment arrangements for past due balances can be made with our billing department at 253-848-5951 and select option 4.

Non-Sufficient Funds (NSF) Checks

In the event that a check is returned NSF, there will be a $30 NSF charge applied to the patient’s account, in addition to the amount of the returned check.