Patient Portal – State of Franklin Healthcare Associates
19 hours ago Patient Portal; Team Access; ... Do you want to become a SoFHA patient? Email help@sofha.net. To protect your privacy, please do not communicate personal health information via email. We will respond to your messages Monday – Friday between 8:00 am and 5:00 pm. (423) 794-5500 >> Go To The Portal
How do I pay my SOFHA Bill?
With our online bill pay, you’ll be able to pay invoices at any time of the day or night. For billing questions, please call our Central Billing Office at (423) 794-2469. Do you want to become a SoFHA patient?
Who is SOFHA?
Serving Northeast Tennessee and surrounding communities, State of Franklin Healthcare Associates (SoFHA) is a progressive, patient-centered system of 13 medical practices. Most are located on our main campus in Johnson City, Tennessee.
When will a SOFHA representative respond to my message?
* A SoFHA representative will respond to your message Monday – Friday between 8:00 am and 5:00 pm.
How do I get SOFHA EMR access?
Please open your CareLink Clinical Desktop and click the SoFHA EMR Access link under Resources.
Health Services
With medical services in internal medicine, OB/GYN, family practice, pediatrics, hospitalists and sleep medicine, we have the experience when you need it.
Locations
With more than 20 healthcare practices in Northeast Tennessee and Southwest Virginia, we have an office close to you.
Registration, Billing and Collection Payment Policy
We are participating with Medicare, Tennessee Medicaid, and most Managed Care plans in the area. We will file these claims for you. Patients are expected to pay any deductibles, coinsurance or copay amounts owed at the time of service.
Acknowledgement of Notice of Privacy Practices
May we call the telephone number you have provided and leave a message on an answering machine or with a family member/friend regarding your appointment or test results? Yes No
Appointment Policy
State of Franklin Healthcare strives to provide excellent, quality care to each and every patient in a timely manner. In an effort to provide care when you need it, we have updated our policies on missed or canceled appointments and patient discharges.
Signature
By typing your name and initials in the signature fields below, you consent to all of the agreements listed in this form. You furthermore agree that your submission of this form, via the "Submit Form" button, shall constitute the execution of this document in exactly the same manner as if you had signed, by hand, a paper version of this agreement.
Apple Health and Medlio App
- We are excited to announce a new option that allows patients to view their health information. In addition to the FollowMyHealth® App, you can now use the Apple Health and Medlio App to view and combine your health records. Apple Health and Medlio provide secure access and control o…
Enrolling
- How do I set up a FollowMyHealth® account?
Sign-up is simple and takes place during the patients visit with their doctor or provider. As a safety precaution, patients must sign up in person to confirm their identity. Just ask any staff member about getting connected right away. Once you sign up, watch for an email from noreply@follow… - What if I don’t receive the invitation email?
To ensure that the FollowMyHealth® invitation email reaches you, please check your “spam folder” and add noreply@followmyhealth.com as an approved sender.
What Is My Username? My Password?
- You determine your own username and password when you create your FollowMyHealth® account online. After I set up my account, when and how do I log in? Log on whenever you want to review changes, make updates, request appointments and more. Bookmark the site to make it convenient to visit on a regular basis. A link to FollowMyHealth® Patient Portal is also available …
Access
- How can I access my child’s or other family member’s health information? If you are interested in FollowMyHealth® Patient Portal access for your child(ren) or an adult for whom you are legally responsible and that individual is a patient of a participating provider, you will need to sign up in person by completing a Patient-Designated Personal Representative Access Request form. Sign …
Password / Log-In Issues
- What if I forget my password? If you don’t remember your password, choose FMH Secure Login, enter your username and select “Reset.” You will then receive an email with instructions about how to complete this process. If you originally signed up using another account (Facebook, Google, Yahoo or LiveID), select the appropriate icon and follow the instructions. Please note: If …
Confidentiality and Privacy
- Will my information in the portal be secure? Yes, your personal and medical information in the FollowMyHealth® Patient Portal will be kept confidential. FollowMyHealth® uses a secure, encrypted connection that meets the highest industry standards. All health data is stored on a secure server. Only you – and those you authorize – will be able to see or gain access to the info…
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