socrates ehr patient portal

by Arlene Predovic 7 min read

Socrates | Clanwilliam Group | Healthcare Management …

9 hours ago Dec 09, 2021 · The EHR patient portal is a powerful patient engagement tool in large part due to the patient messaging features. Providers can send and receive HIPAA-compliant messages in the portal, and this is an excellent way to communicate requirements or answer questions as … >> Go To The Portal


Why choose Socrates software for your practice?

Dec 09, 2021 · The EHR patient portal is a powerful patient engagement tool in large part due to the patient messaging features. Providers can send and receive HIPAA-compliant messages in the portal, and this is an excellent way to communicate requirements or answer questions as …

Can I send remote payments to a patient from Socrates?

May 16, 2012 · Yeats Clinical from Socrates Healthcare is a leading EHR (Electronic Health Record) and PM (Practice Management) software solution for healthcare environments. Every day thousands of physicians, hospital consultants and healthcare professionals use our software to streamline the running of their practices and improve the quality of patient care.

What is Socrates GP and Socrates consultant?

Practice EHR’s Patient Portal features are the most helpful healthcare resource for your patients. Not only does it provide a way for secure, HIPAA compliant patient and provider communication, the portal houses medical history, up-to-date prescriptions, lab results, immunization records, diagnoses and more.

How can EHR help ophthalmologists?

Jul 26, 2018 · A patient portal provides a secure way for patients to interact with their healthcare provider via the internet. Generally, part of the healthcare provider’s EHR, the patient portal allows patients to view their medical record, communicate with their provider, schedule and manage appointments, access health education material, check prescription refills, update their …

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Patient Portal

The ONE that facilitates secure communication with patients and meaningful compliance.

Multi-functional

Practice EHR’s Patient Portal features are the most helpful healthcare resource for your patients. Not only does it provide a way for secure, HIPAA compliant patient and provider communication, the portal houses medical history, up-to-date prescriptions, lab results, immunization records, diagnoses and more.

Save Resources

Through the Practice EHR Patient Portal, patients can request appointments, prescriptions and refills as well as view statements and make payments. This helps save your staff phone time and minimizes their workday distractions. Additionally, patients don’t have to wait for office hours to communicate their needs to your practice.

Extra Support

The Practice EHR Patient Portal helps keep your practice operating smoothly. The practice can easily communicate with patients, share critical information consistent with industry standards and securely collect online payments. Everything you need to keep your patients engaged and staff more productive.

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Why do we need mobile technology?

Mobile technology offers promise with regard to helping patients become more connected to more personalized interactions, it has been suggested that these apps need to be connected to personal health records to be effective and improve patient outcomes.

What is patient portal?

Generally, part of the healthcare provider’s EHR, the patient portal allows patients to view their medical record, communicate with their provider, schedule and manage appointments, access health education material, check prescription refills, update their medical history and fill out intake forms, among other features.

How does a patient portal improve patient engagement?

Patient portals can foster patient engagement which, in turn, improves health outcomes and reduces healthcare costs by facilitating the process of communicating and sharing information between patients and providers. With better communication, patient engagement is enhanced as patients become more involved in their care and providers can also monitor patients more effectively and provide vital information to them when needed.

Do providers use patient portals?

Providers generally adopt patient portals at a rate slightly below the EHR adoption rate. According to a report from the Government Accountability Office (GAO), 9 out of 10 health care providers that participated in HHS's Medicare Electronic Health Record Incentive Program offered their patients an EHR patient portal. However, the same report notes that only one-third of patients actually use the patient portal. In a 2017 survey conducted by the Medical Group Management Association, which examined how patients used patient portals, the results indicate 29% use patient portals to access test results, with 28% using the feature for bill payment, communicating with providers and medical staff, downloading or transmitting medical records, and scheduling appointments.

Is Apple Health Records beta?

An example of a recent effort to integrate mobile technology with patient portals can be found in the Apple Health Records beta program. On July 2, Apple announced the participation of healthcare organizations in the program which would enable patients to access health records on iPhone, directly in the phone’s Health app.

Is patient portal security important?

The security of data transmitted to a patient portal presents a major concern given that transmitted sensitive data to a patient who is accessing their records off-site can open up new avenues for hackers to breach patient privacy. Further, patient side security is also a significant concern as patients who fail to secure their login credentials may fall victim to unauthorized access to their personal health information. Lastly, as mobile access to patient portals increases, legal concerns have been raised as to whether mobile apps linked to a patient portal fall under HIPAA or a developer's own privacy policy, creating potential compliance traps for healthcare organizations.

Common Challenges with EHR Patient Engagement

Before you figure out the best EHR patient engagement strategy, it’s important to understand the challenges you need to solve first. Although every eye care practice is unique, technology barriers will hinder progress with patient portals for any practice—especially when it comes down to user adoption.

7 Ways to Use EHR Patient Portals to Engage

The benefits of patient portals are pretty extensive for eye care professionals. Patient portals that integrate easily with EHR software, such as MaximEyes EHR, provide the most options for increasing connectivity. Here are some ways you can use EHR patient portals to see a positive spike in patient engagement.

Why use a patient portal?

Benefits of a Patient Portal. Some benefits of using a patient portal to communicate with patients are easy to see—security and privacy among them. But there are other reasons to employ a digital communications channel: • Younger patients like communicating this way.

Why do ophthalmologists need to move to electronic health records?

For many ophthalmologists, moving from paper to electronic health records has been a challenging (many would say painful) necessity, done primarily to avoid government penalties. But now that EHR has become a more familiar part of most practices, many doctors are devoting attention to maximizing its benefits.

Can you email patients?

Don’t give your patients your email address. And never communicate with patients by email. “Unfortunately, your staff may be contacted by patients via email even if they haven’t given out their email address,” she points out. “It’s often fairly easy to deduce the email address of anyone in your company.

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