smiledirectclub patient portal

How do I contact smile direct club?

Blog & Resources. Why Smile Direct Club. Support. (800) 848-7566. Contact. Press/Investors. FAQs. Locations. SmileShops.

Why choose SmileDirectClub Brisbane for your orthodontic appointment?

Everyone usually has a lot of nerves when it comes to orthodontic appointment but the experience with SmileDirectClub Brisbane was absolutely amazing. I was lucky enough to have Sonia doing my appointment and she was incredible. A very genuine and friendly person who makes you feel at ease.

Why choose Smile direct club lip balm?

The flavor, texture and longevity of Smile Direct Club's lip balm will keep you coming back for more when you run out. 100% the best hands down! 4 days twice a day with ZERO sensitivity! It's almost too good to be true but the results speak for themselves! I will ALWAYS have this on hand and to give as gifts.

Is there a lawsuit against SmileDirectClub?

In 2021, a New Jersey suit argued that SmileDirectClub's treatment plans violated the dental board and the Corporate Practice of Dentistry statute. More recently, the 2022 antitrust challenge in San Francisco.

How do I cancel my smile direct subscription?

You may also unsubscribe or change your choice regarding email, voice, and text communications by sending a written request to Customer Care C/O SmileDirectClub LLC, 414 Union Street, 8th Floor, Nashville, TN 37219, or emailing us at Support@SmileDirectClub.com, or calling us at 1-800-848-7566.

Is the SmileDirectClub legitimate?

Effectiveness. While SmileDirectClub boasts over 50,000 reviews with an average of 4.9 out of 5 stars on its website, it has an average rating of 3.97 out of 5 stars on its Better Business Bureau (BBB) profile.

What are the risks of SmileDirectClub?

Most of the complaints involve customer service issues — such as broken aligners, delivery issues and payment problems — but dozens describe concerns about treatment results: complaints like broken teeth and nerve damage.

How long do you wear retainers after SmileDirectClub?

Retainers are custom-made for your new smile and take 2–3 weeks to get to you. Wear your very first retainer set all the time for 2 weeks, just like you would your aligners.

Can I pay off my smile direct early?

Can I pay off my SmilePay™ early? Yes! Call 0800 031 8396 and we'll be happy to help you process your payment for the remaining balance. Can I use insurance to pay for SmileDirectClub clear aligners?

Is Smile direct cheaper than Invisalign?

Comparing Cost and Time Invisalign, Smile Direct is the clear winner. Treatment with Invisalign costs between $3000 and $8000 and takes an average of 12 to 18 months, depending on the severity of the problems. Smile Direct can take as little as six months and charges about $1850 for treatment.

Who owns SmileDirectClub?

David Katzman has served as our Chief Executive Officer and Chairman of our board since we were founded in 2014. Mr. Katzman is the founder and Managing Partner of Camelot Venture Group, a private investment group that invests primarily in direct-to-consumer brands, such as Quicken Loans and 1-800 Contacts.

How long does it take to get your aligners from SmileDirectClub?

All initial aligner and retainer orders should ship to U.S. and Canadian destinations within 2-3 weeks and to international destinations within 3-4 weeks. All non-initial aligner orders should ship to U.S. and Canadian destinations within 4-5 weeks and to international destinations within 4-5 weeks.

Is SmileDirectClub FDA approved?

There is no investigation into SmileDirectClub by the Food and Drug Administration or the FTC, and SmileDirectClub is in full compliance with FDA regulations, including its 510K manufacturing certification.

What am I not happy with my Smile Direct result?

SmileDirectClub has a warranty that says if you're not happy with the results, you can extend your treatment at no cost.

How many hours a day do you have to wear Smile Direct aligners?

22 hoursSmileDirectClub Aligners are designed to move teeth in 4-6 months2 and require 22 hours of wear per day. Your assigned doctor is a state-licensed dentist or orthodontist who was assigned to you to manage your specific alignment needs.

How do I get a refund from SmileDirectClub UK?

How do I qualify for a refund? You must request your refund within 30 days of the date your aligners arrive at your home. Register your aligners before starting treatment, either in your account online or via our mobile app. Send back all unused aligners to SmileDirectClub.

How do I stop smiling direct texts?

Electronic Communications You may opt out of receiving these communications by clicking the "unsubscribe" link located at the bottom of each email SmileDirectClub sends you.

Black Friday offers

Complete a free 3D scan or an easy-to-use impression kit and get $200 off your aligners.

Which aligners are right for you?

Maybe you want your new smile in time for a special event 4-6 months from now. Or maybe timing isn’t as important as wearing your aligners only at night. Either way, we’ve got you covered.

Pricing

We offer two easy ways to pay, and either way it's up to 60% less expensive than other options:*

What is Smile Journey app?

Once you begin your Smile Journey™, this app will help you get the best results from your treatment. You’ll get helpful, convenient tips that guide you safely through your SmileDirectClub teeth straightening plan from start to finish.

What does a notification on my dental aligner do?

Notifications will remind you when it’s time to switch or check in your aligners. Plus, you can connect with our dental care team about any treatment questions .

Does SmileDirectClub have privacy policies?

The developer, SmileDirectClub, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

How many SmileDirectClub locations are there?

If the prospect of administering your own teeth impressions is intimidating, SmileDirectClub has an alternative. They’ve opened over 300 retail locations (called ”SmileShops”) nationwide.

Can you return impressions on SmileDirectClub?

Congratulations! You finished your Impression Kit, and SmileDirectClub makes it easy to return your impressions. Just place the completed trays in the included prepaid box and send it off. Don’t put the trays in plastic bags. You can simply put them directly into the box.