sjmc patient portal

How do patient portals work?

My care Connection - access your medical records from your Saint Joseph Physician Network (SJPN) provider. Use the buttons below to access your medical records. My Health Records My Care Connection To access your historical medical records you may need to create an account if you have not done so already. Create account

What is a patient portal?

Ascension St. John Patient Portal is a secure tool that keeps you in charge of your health and connected and engaged with your physician and care team. Using this convenient platform, you can: View electronic medical records, medications, lab results, immunizations and allergies any time Request prescription refills and appointments

What is a patient health portal?

My Portal (Patient Portal) | St. Joseph's Medical Center Dignity Health Patient Portal The patient portal provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

What is the clinic patient portal?

MyChart | Saint Joseph Mercy Health System MyChart Manage Your Health with the MyChart Patient Portal. With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer.

Enrollment questions

My Health Records and My Care Connection are patient portals that offer patients personalized and secure online access to portions of their medical records. It enables you to securely view information about your health. With My Health Records and My Care Connection, you can view:

Questions about your medical record

Your test results will be viewable in the My Health Records or My Care Connection patient portals immediately after the results are put into your health record. The following test results are currently not available to view: tests indicating sexually transmitted diseases, HIV, hepatitis serologies, pregnancy test and tumor markers.

Accessing medical records for your family

With MyHealthRecord, you can now access the hospital medical records of a loved one in order to help manage their care. My Care Connection does not yet offer the ability to see your loved ones records.

Technical questions

Click the "Forgot password" link on the sign-in page to reset your password. You will be prompted to answer the security question that you set up when you signed up for your account. If you need further assistance, contact toll-free My Health Customer Support for technical support, including password resets.

Accessing your medical records with health management apps

Health Management mobile apps give you the ability to view some of your medical records (or someone else's records, where you have proxy rights) on a smartphone or tablet.

About our patient portals

Ascension St. John Appointment Check in and Bill Pay Portal allows you to easily check in online prior to your appointment by clicking here. Once you create an account, you can also:

Who can access your account?

Rest assured your information will always be kept confidential between you and your Provider. However, you can choose to give another person access to your Ascension St. John Patient Portal account. They will be called your proxy. If you are in person at your clinic, you can fill out the required paperwork to add a proxy.

Having issues with login or site accessibility?

If you have difficulty in the Ascension St. John Patient Portal with logging in, creating your account or navigating the site, help is available 24 hours a day by calling 1-877-621-8014. If your security answer is not working, you have forgotten your answer, or cannot locate your MRN number, contact the PulseLine at 918-744-0123.

Connecting the portal with other apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your portal, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. You will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

How can I request assistance or obtain a new email invitation if my email invitation expires or is lost?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

Who do I contact for help?

Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM) department. General clinical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (877) 621-8014.

Manage Your Health with the MyChart Patient Portal

With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer.

Log In to MyChart

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MyChart allows you to

Schedule an appointment yourself or request to be contacted. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

Your portal is also available as an app!

You can access your online portal on your mobile device, keeping you connected to your health information wherever you go! Download the HealtheLife app and stay informed, stay educated, and take a more active role in your health. The mobile app also provides easy and secure access for your video visits.

Your Past Portals

You can access your medical information from visits to St. John’s Health prior to October 22, 2018 through the legacy portal links below or request your medical records.

Why is some information missing from the portal?

Diagnostic images, such X-rays, MRIs, and CT scans, are not available on the portal, although the interpretive reports are. For help accessing these types of records or any other records you can’t find on your portal, contact Health Information Management .

When will my lab results be available?

St. John's Health posts your test results in your portal within hours of being finalized. This means you may be seeing your results before your provider has reviewed them.

What are the benefits of the new portal?

The new portal provides access to your single electronic medical record for all services received at St. John’s Health and St. John’s Physician Practices (after October 22, 2018). Now all of your information from the hospital and St. John’s Physician Practices are available in one place.

How do I sign up for the new portal?

During the registration process, you will be asked to provide your email address and select a security question and answer. Then we will email you an invitation with a secure link to complete the enrollment.

What are St. John's Physician Practices?

St. John's Physician Practices is a medical group comprised of the following clinics and their providers:

Why was the Ramsay Rule created?

The Ramsay Rule was created to help keep our patients safe while in care. The initiative is based on Ryan’s Rule (developed by Queensland Health) and elements of the REACH program (developed by the Clinical Excellence Commission).

What is a Somatom drive?

SOMATOM Drive with Dual Source technology is the state-of-the-art computed tomography machine recently unveiled in SJMC. Designed to powerfully enhance diagnostic quality and provide more precision, flexibility, and efficiency, SOMATOM Drive is an exceptional new member of SJMC’s radiological team.

What is the most common cancer in Malaysia?

Breast cancer is the most common cancer and the number one cause of cancer death in Malaysian women, affecting thousands of women in the nation. With good education and early detection, you can increase your mortality by taking action. Early detection does save lives.

What is RSDH in healthcare?

The Ramsay Sime Darby Health Care (RSDH) Rule is about keeping patients safe by partnering with you and your family in care. Our commitment to provide excellent care to our patients is by focusing on your safety.

What is the Ramsay Health Care slogan?

Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the we must go about our daily operations in order to meet expectations of our customers - our patients and our staff.