sivieri patient portal

What information can I find in the patient portal?

When you log in to the portal, you will have access to: Appointments, lab results, allergies, vital signs, provider notes and your child's summary of care. You can request a copy of your child's medical record from the Patient Portal.

What is the secure patient portal (spp)?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can: TRICARE is in the process of switching from our current patient portal, TOL Patient Portal, to MHS GENESIS.

What is the patient portal and is it safe?

That's why our patient portal is designed to make it safe, easy and convenient for you to obtain medical records, manage appointments and stay updated on your child's care plan.

What is the Tol patient portal?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

TOL Secure Patient Portal

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

MHS GENESIS Patient Portal

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Using MHS GENESIS and TOL Together

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way.

Log in to your Secure Patient Portal

If your military hospital or clinic uses TOL, click here to log in: >>TRICARE Online

Registering for the Patient Portal

Once your child is registered for care at Shriners Children's, you will receive an email with login instructions to access your child's patient portal. The portal can be accessed online through your browser via the link below or through the complimentary HealtheLife app which can be downloaded from the Apple App Store or Google Play Store.

Access your Child's Health Records and Care Plan Securely

We know how important it is to have access to your child's medical information at all times. That's why our patient portal is designed to make it safe, easy and convenient for you to obtain medical records, manage appointments and stay updated on your child's care plan.

Questions Related to Health Record Information in the Patient Portal

If you have questions about the medical information contained in your child's patient portal, please contact your local Shriners Children's location to speak with your child's care manager.

For Technical Support

For password reset and other technical assistance, please contact our partner provider, Cerner. They are available 24 hours a day, 7 days a week, at 877-621-8014.

Information in the Patient Portal

The Patient Portal is an easy way to access all of the information related to your child's care at Shriners Children's. When you log in to the portal, you will have access to:

Requesting Medical Records

You can request a copy of your child's medical record from the Patient Portal. To do this, just log in to their portal and review the Request for Medical Record Release form for instructions on how to submit your request.

Communicating with Care Teams in the Portal

You may communicate with the rehabilitation/therapy team regarding routine issues or questions related to your child’s PT, OT and speech-language pathology services.