site:rockymountaindiabetes.com rocky mountain diabetes patient portal

Appointments

To make an appointment with a physician, physician assistant, educator, or for laboratory testing at the Center, please call 208-523-1122 during regular office hours.

Urgent Care

For urgent needs outside of our regular office hours, you may call us at 208-523-1122. You will be greeted with a message that will guide you through what to do, based on your situation.

Prescription Refills

Please call your pharmacy for prescription refills. Typically, if you maintain a regular appointment schedule with us, your prescriptions will be on file with the pharmacy and they will be able to refill them. Where an authorization is needed, the pharmacist will contact our office.

Laboratory Results

Laboratory results are available on the patient portal. In addition, laboratory results are sent to patients in “Lab Letters,” and typically, you do not need to call us for lab results.

Refills

When you need a refill, contact your pharmacy. In most cases, your pharmacy will have the updated information regarding your prescriptions and can provide you with the medications you need. If they need an authorization for a refill, they can request that from us electronically.

Rocky Mountain Pharmacy

Within our Rocky Mountain Diabetes complex, we have a full-service pharmacy, Rocky Mountain Pharmacy . Many patients find this pharmacy a convenient place to fill and refill prescriptions and our providers are closely connected and have easy access to the pharmacy staff.

Regular Appointments

Maintain a Regular Visit Schedule: As you visit your physician regularly (no less than once per year), he or she can determine when adjustments to your medications are necessary. Additionally, our office can update your pharmacy electronically with your prescription information. Typically, refills are authorized to last one year.

Prescription Samples

Samples: Pharmaceutical company representatives provide our office with samples of medications frequently prescribed by our office. These are typically used by physicians when starting patients on new medications.

Prescription Assistance

Patients who may need financial assistance for their medication are encouraged to contact Freemed at 528-6337 to identify what programs may be available in their situation.

What is the role of the clinical research department in Rocky Mountain Diabetes Center?

The Clinical Research Department plays a vital role in the success of Rocky Mountain Diabetes Center. The team conducts clinical trials with pharmaceutical companies with the common goal of bringing new medications and treatments to ease suffering.

Who is the general manager of Rocky Mountain Diabetes Center?

Von Crofts has been the General Manager of Rocky Mountain Diabetes Center since February 2004. As such he works with both the administrative and clinical teams to meet the ever-changing needs of the practice.

When did Lisa start working at Rocky Mountain Diabetes?

Lisa began her career with Rocky Mountain Diabetes in October 2000 working part time in the billing office. As her children grew and she transitioned to full time, she quickly advanced into a management role and has worked as the Business Office Manager since 2002.

What is a diabetes educator?

Our Diabetes Educators are passionately involved with the education and training of patients who suffer from diabetes or other endocrine disease. Along with the healthcare providers, they work closely with physicians, patients and family members to provide understanding and assistance along the road to self-management of diabetes.