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How do I access my medical information at NYU Langone Health?

If you are a patient at NYU Langone, you can create an NYU Langone Health MyChart account to access your medical information. If you already have a MyChart account, sign in.

How do I recover my NYU Langone Health MyChart account?

If you do not remember any of this information, or you do not have a valid e-mail address on file, you will have to contact your NYU Langone Health MyChart help desk at 866-262-6458to help you regain access to your NYU Langone Health MyChart account. New to NYU Langone Health MyChart?

Why do I need to submit this form to NYU Langone?

By submitting this form, I attest that I am the individual whose information is being submitted to create an NYU Langone Health MyChart account. I consent and authorize NYU Langone to contact me about my healthcare by email, text message, or phone call.

How does NYU use your information?

We use your information for many purposes, such as to: (i) provide various products or services to you, including by processing your payments ; (ii) analyze trends and conduct research about improving our products and services ; (iii) provide support and respond to questions from customers and NYU MyChart users ; (iv) improve NYU MyChart, products, or services; (v) learn about users’ needs; (vi) contact users for research, informational, and marketing purposes; (vii) track traffic patterns and NYU MyChart usage; (viii) provide customer service; (ix) correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts; (x) provide specific relevant marketing, promotional, or other information to you; (xi) address information security and/or privacy issues, network functioning, and troubleshooting; (xii) investigate claims and/or legal actions, violations of our policies and procedures, and compliance with relevant applicable laws and legal process; (xiii) comply with applicable laws, regulations, or legal process as well as industry standards and our company policies; or (xiv) prevent, investigate, identify, or take any other action with regard to suspected or actual fraudulent or illegal activity, or any activity that violates our policies.

What is NYU MyChart?

NYU MyChart may be personalized based on various information we may have about you to provide you with more location-relevant content. We may use GPS (global positioning systems) software, geo-filtering, and other location-aware technologies to locate you, sometimes precisely, for purposes such as verifying your location and delivering or restricting content based on your location. Our clinic location feature may access and use information about your device location to suggest appropriate clinic locations. Additionally, you may change your preferences regarding our “Appointment Arrival” feature, which uses your phone’s location to notify front desk staff when you’ve arrived. You may use your device settings to change your geolocation preferences.

Can you change your location on NYU Langone?

On the App, you may change your preferences regarding our “Appointment Arrival” feature, which uses your phone ’s location to notify front desk staff when you’ve arrived. You may use your device settings to change your geolocation preferences. You can also manage App communications that you receive from NYU Langone in the “Notifications” settings on the App.

Is NYU Langone a non profit?

As a non-profit organization, NYU Langone’s collection of children’s personal information is not governed by the U.S. Children’s Privacy Protection Act (“COPPA”). A Minor NYU MyChart Account user may choose to share their information with a parent or guardian through the “Share MyChart Access” feature.

Is NYU MyChart for kids?

NYU MyChart is intended for a general audience and not directed to children under 12 years of age. Some portions of NYU MyChart, however, may be intended, as appropriate, for a mixed audience that may include users under 12. For example, NYU MyChart allows minors aged 12 – 17 to create an NYU MyChart account (“Minor NYU MyChart Account”), which provides the minor access to all of NYU MyChart’s features (for example, the ability to communicate with health providers). As a non-profit organization, NYU Langone’s collection of children’s personal information is not governed by the U.S. Children’s Privacy Protection Act (“COPPA”).

Does NYU MyChart share information?

We may also share certain information to other devices or applications as per your preferences. Connecting to other devices or applications, such as Apple HealthKit or Google Fit, may entail sharing information between NYU MyChart and such devices related to the device’s technologies or features (e.g., thermometers, blood pressure calculators, weight measuring).

Does NYU MyChart collect personal information?

We or third parties, including our vendors, may collect personal information about your online activities over time and across different online services when you use NYU MyChart.

What is NYU Langone Health MyChart?

NYU Langone Health MyChart offers personalized and secure online access to portions of your medical records. It enables you to securely manage and receive information about your health online. With NYU Langone Health MyChart, you can:

How to opt out of NYU Langone?

If you do not have a MyChart account, our staff Can help you opt out by calling 866-262-6458, Monday - Friday from 8am - 6pm.

What is my chart?

MyChart is a free service offered to NYU Langone patients.

How long does it take to receive a reply from NYU Langone?

You will generally receive a reply within two business days. Please note that NYU Langone Health MyChart should not be used for urgent matters. Please contact your medical provider if you have an urgent question, or dial 911 if you are experiencing an emergency

Does NYU Langone use MyChart?

Most, but not all, NYU Langone Health System providers use MyChart to exchange secure electronic messages with patients. Please check with your provider's office if you do not see him or her listed in your account.

Does NYU Langone Health MyChart release lab results?

Certain laboratory tests of a sensitive nature are not automatically released only to NYU Langone Health MyChart, and are released at your provider's discretion. If you do not see an expected test result, please contact your physician's office to request that these results be released to your MyChart account.

Is NYU Langone Health MyChart a federal or state law?

NYU Langone Health MyChart is owned and operated by NYU Langone Health MyChart and is fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same care and privacy given to your health records, and will never be sold or leased by NYU Langone Health MyChart.