site:alconahealthcenters.org alcona health center patient portal

How do I get to the Alcona health center “acute care” clinic?

Alcona Health Center Online Bill Pay. Do you prefer to pay by phone or have a question for our billing department? Simply phone us at (989) 736-8157 and ask for “billing”. We’re here to help!

How do I request medical records from Alcona health center?

Alcona Health Center asks that you please phone (989) 356-4049 to set up an appointment time for this “Acute Care” service prior to coming into the building. With patient safety in mind, those who are coming to the clinic with an illness will now enter via the “Acute Care” entrance at the north end of the building.

How do I pay my Alcona health center pharmacy bill?

Alcona Health Center will provide interpretive services for foreign speaking patients, deaf and/or blind patients, and patients with low health literacy to promote meaningful communication and patient understanding of their medical conditions and treatments. For best service, please notify us in advance if this services is needed.

What kind of dental services does Alcona Health Center offer?

Alcona Health Center has partnered with HealthMark Group to ensure the accurate and timely completion of your FMLA and/or Disability forms. You will still present these forms at your healthcare provider’s office as before. However, a signed and completed authorization form will be required from each patient and then paperwork and forms of ...

Rhianna Compton, LLMSW

Rhianna Compton, LLMSW is a Behavioral Health Therapist. Ms. Compton graduated in 2019 from Michigan State University with a Masters Degree in Social Work. Her professional area of interest is child and adolescent therapy. She is a member of the National Association of Social Workers.

James Counsellor, LPC

James Counsellor, LPC is a Behavioral Health Therapist. He received his Master's of Arts in Counseling Psychology from Antioch New England Graduate School. His professional specialty/special interests include Post Traumatic Stress Disorder, behavioral medicine, and health psychology. Mr.

Sarah Hainstock, FNP-C

Sarah Hainstock, FNP-C is a Nurse Practitioner. She studied at the University of Michigan (Flint), earning a Master's of Science in Nursing. Ms. Hainstock practices family medicine and has prior training and experience in the areas of lactation counseling, women's health, and newborn care.

Vicki Konczak-Miltz, LPC CAADC

Vicki Konczak-Miltz, LPC CAADC is a Behavioral Health Therapist. She earned her Master's of Arts in Counseling from Spring Arbor University and is a Certified Advanced Alcohol and Drug Counselor. Special areas of professional interests include substance use disorder and trauma.

Sandra Owen, PA-C

Sandra Owen, PA-C is a Physician's Assistant. She graduated from the University of North Dakota MPAS Program in 2005. Prior to this, she earned her Registered Nurse/Bachelor's of Science in Nursing and EMT- Paramedic Certification. She is a current member of the American Academy of Physician Assistants.

Sarah Stevens, PA-C

Sarah Stevens, PA-C is a Physician's Assistant who practices family medicine. She earned a Bachelor's of Science in Health Science at Grand Valley State University before going on to achieve her Master's Degree at Central Michigan University in 2008. Areas of professional interest include women's health and pediatrics.

Adrienne Westphal, DO

Dr. Adrienne Westphal specializes in Psychiatry. She obtained her Bachelor of Science in Biomedical Sciences from Central Michigan University prior to advancing to Michigan State University where she earned her Doctor of Osteopathic Medicine. Dr.

What is Alcona Health Center?

Alcona Health Center offers a team of behavioral health practitioners ( Licensed Professional Counselors, Limited Licensed Professional Counselors and Licensed Master Social Workers and contracted Psychiatrists) who assist patients with mild to moderate behavioral health concerns. We take a comprehensive approach to care and work with your primary care physician to ensure we are meeting all of your health needs. Due to this, patients must be established with a primary care provider at Alcona Health Center to utilize our behavioral health services. The exception – School Based Behavioral Health patients are not required to establish with an Alcona Health Center primary care provider. For more information on our School Based Behavioral Health services please select a School Based Behavioral Health site on our locations page. For information on MAT/SUD (Substance Use Disorder) treatment click here. For information on our Tele-psychiatry services click here.

What classes does Alcona Health Center offer?

Examples of classes that have been offered are PATH (Personal Action Toward Health) classes covering topics like Diabetes or Chronic Pain Management, Matter of Balance classes, exercise classes, nutrition classes and more. Some of these classes are offered directly from Alcona Health Center and others are made possible through community collaboration. The cost of these classes does vary depending on the class structure, if materials are provided and if there is a need for an office visit. However in some cases we are able to offer classes free of charge. For a full listing of current classes, check out our Community Calendar on the home page.

What is an Alcona Care Manager?

Alcona Health Center’s Care Managers are (typically) Registered Nurses who specialize in offering support to our patients with a new diagnosis or ongoing/chronic conditions. They work with you, your healthcare provider, and other members of your care team to help you set and achieve realistic health goals. Care Managers provide education, provide support through tracking and other tools, and are a consistent partner in your journey to better health. As a Patient Centered Medical Home, Alcona Health Center’s Care Managers also help to coordinate care. If you have had a recent hospital visit or are seeing a specialist outside of Alcona Health Center, the Care Manager works with members of your care team and you (the patient) to make sure everyone has the most up to date information about your health.

What is community health worker?

Alcona Health Center’s Community Health Workers are specially trained individuals who help support our patients’ “social determinants of health”. This can be just about any barrier that is keeping you from reaching your health goal or impacting your physical or mental wellbeing. Your primary care provider, behavioral health professional or other member of your care team can refer you to the Community Health Worker for assistance with things like, assistance filling out complex forms, child care and parenting resources, educational resources, food insecurity, housing or transportation issues, help locating financial resources, help connecting with social support, assistance in signing up for and understanding insurance and more.

Does Alcona Health Center have dental services?

Alcona Health Center offers comprehensive dental care, staffing a full team of dental professionals including dental assistants, dentists and dental hygienists at our Alpena and Oscoda Dental locations. (See location page for more information on services at these locations.) We have expanded our dental program to some of our other medical facilities. Services available at our expansion sites are available from a Registered Dental Hygienist and include cleanings and oral health screenings. Referral service to a local dentist is provided as needed.

Medical Records Release Requests

Alcona Health Citizens has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.

FMLA and Disability Paperwork Requests

Alcona Health Center has partnered with HealthMark Group to ensure the accurate and timely completion of your FMLA and/or Disability forms. You will still present these forms at your healthcare provider’s office as before.

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