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The amount received or expected to be received from third-party payers (insurers) and patients for hospital services provided. Net revenue includes the payments received for routine nursing care, emergency services, surgery services, lab tests, etc.
Payer mix refers to the percentage of hospital revenue coming from payer categories comprised of Medicare, Medi-Cal, Other Third Parties, Indigent, and Self-Pay.
The approximate average period of hospitalization, inclusive of long-term care (LTC) services, for inpatients formally admitted during the report period. The average is calculated by dividing total patient days by the number of discharges. Nursery days and discharges are excluded from this calculation.
HCAI regulates the design and construction of healthcare facilities to ensure they are safe and capable of providing services to the public.
The summary star rating combines data from different aspects of the patient’s experience of care to make hospital comparison easier.
As part of the nurse communication survey adult patients recently discharged are asked the following questions about their interactions with the nursing staff. During this hospital stay, how often did nurses treat you with courtesy and respect? During this hospital stay, how often did nurses listen carefully to you?
As part of the doctor communication survey adult patients recently discharged are asked the following questions about their interactions with doctors.
As part of the staff responsiveness survey adult patients recently discharged are asked the following questions.
As part of the patient experience survey adult patients recently discharged are asked the following questions about pain management while in the hospital.
As part of the patient experience survey adult patients recently discharged are asked the following questions about their experiences with medications while in the hospital.
As part of the patient experience survey adult patients recently discharged are asked the following questions about their experiences with hospital’s physical environment. During this hospital stay, how often were your room and bathroom kept clean?