sign in to lourdes patient portal

How do I contact Lourdes patient portal support?

LOGIN NEED TO REGISTER? Please contact your physician’s office to receive an email invitation to register for the Lourdes Clinic Portal. Worry-Free Your email/username will never be shared or sold and is used solely for the purpose of authenticating your online health record account.

How do I enroll in the Ascension Lourdes patient portal?

There are two ways to sign up for the Ascension Lourdes Patient Portal. Option 1: You can enroll in the Ascension Lourdes Patient Portal by talking to your Ascension Lourdes Provider’s office staff or the Hospital’s Registration Department staff, in person. You will receive your e-mailed invitation to join the portal from our staff.

How do I access my Patient Portal?

Option 1 - Talk to your Lourdes Provider's office staff or visit the Hospital Registration Department to receive an email invitation to join the portal. An email invitation will be sent to you with a secure, unique link. Click on the link in your email to complete the registration process. You will need the 4 digit security code decided upon when we invited you to join the portal.

How old do I have to be to register at Lourdes?

Option 1 - Talk to your Lourdes Provider's office staff or visit the Hospital Registration Department to receive an email invitation to join the portal. An email invitation ...

What is the phone number for Ascension Lourdes?

If you believe any data is wrong, please call Ascension Lourdes Health Information Management at 607-798-5970 or the provider who ordered your test or entered the information in your chart.

Where is my MRN on my discharge?

The MRN is located on your discharge paperwork. There are step by step directions with screen shots located on the FAQ web page.

Can I access my child's medical information on Ascension?

Yes, parents or guardians of children up to age 13 can access their children’s medical information on the Ascension Lourdes Patient Portal. Once the child turns 13 years of age their portal account will be disconnected and you will receive an e-mail notification.

HealtheLife Phone App

The Lourdes Patient Portal is accessible on the HealtheLife App. Download from the App Store for use on your iPhone or Android.

Patient Portal Support

If you have any problems with the Lourdes Patient Portal or if you have questions about your account, support is available any time by calling 1-877-621-8014.