should you do an incident report for a patient

by Prof. Candido Torphy MD 8 min read

Reporting Patient Incidents: A Best Practices Guide - i-Sight

22 hours ago  · Patient incident reports should be completed no more than 24 to 48 hours after the incident occurred. You may even want to file the report by the end of your shift to ensure you remember all the incident’s important details. RELATED: Near Miss Reporting: Why It’s Important . The Purpose of Patient Incident Reports . Patient incident reports communicate information … >> Go To The Portal


An incident report should be filed whenever an unexpected event occurs. The rule of thumb is that any time a patient makes a complaint, a medication error occurs, a medical device malfunctions, or anyone—patient, staff member, or visitor—is injured or involved in a situation with the potential for injury, an incident report is required.

The rule of thumb is that any time a patient makes a complaint, a medication error occurs, a medical device malfunctions, or anyone—patient, staff member, or visitor—is injured or involved in a situation with the potential for injury, an incident report is required.

Full Answer

What is a patient incident report and why is it important?

What is a Patient Incident Report? A patient incident report, according to Berxi, is “an electronic or paper document that provides a detailed, written account of the chain of events leading up to and following an unforeseen circumstance in a healthcare setting.” Reports are typically completed by nurses or other licensed personnel.

Are You filing incident reports properly?

Are You Filing Incident Reports Properly? Knowing when—and how—to file incident reports can help you to protect yourself, your patients, your colleagues, and your organization. When a situation is significant—resulting in an injury to a person or damage to property—it’s obvious that an incident report is required.

How do you write an incident report in nursing?

1. An Incident Report Must Be Accurate and Specific. When you write an incident report, you must be specific and accurate about the details, not merely descriptive. For example, instead of writing "the old patient", it is more accurate to describe him as "the 76-year old male patient".

image

What is an incident report and why is it important in patient care?

Incident reporting in healthcare refers to collecting healthcare incident data with the goal to improve patient safety and care quality. Done well, it identifies safety hazards and guides the development of interventions to mitigate risks, thereby reducing harm.

Should an incident report be placed in a patient's file?

Document the incident as it occurred in the patient's medical record, “Incident Report Completed” should never appear in the patient's record. The incident report should never be referred to in any way in the medical record.

What is the purpose of an incident report in nursing?

Incident reports are used to communicate important safety information to hospital administrators and keep them updated on aspects of patient care for the following purposes: Risk management. Incident report data is used to identify and eliminate potential risks necessary to prevent future mistakes.

When should an incident be reported to the nurse?

No one wants to think that they will be named in a lawsuit, but it happens every day. So, merely for personal liability, nurses ought to complete incident reports with every event that includes property damage (or loss) or injury to anyone.

Who should write the incident report in hospital?

Reports are typically completed by nurses or other licensed personnel. They should then be filed by the healthcare professional who witnessed the incident or by the first staff member who was notified about it. Patient incident reports should be completed no more than 24 to 48 hours after the incident occurred.

Why are incident reports not considered part of the health record?

Medical record is just that: a record of the patient's medical treatment while in hospital. Incident reports are an internal tool used to document issues/problems/concerns/causes with that medical care in order to troubleshoot and improve for the future.

Why should you write an incident report?

The purpose of an incident report is to state the cause of the problem along with corrective actions that can be taken to minimise the risk of a future occurrence. The forms can also be used as safety documents, outlining potential safety hazards around the workplace.

What happens if an incident is not reported?

Employers are legally required to report certain workplace incidents, near-misses and work-related health issues to the Health and Safety Executive via the RIDDOR and if a report is not sent, employers would face a receiving hefty fine.

Why should all incidents and accidents be reported?

It is critically important that all injuries and accidents, including near misses, are reported so that they can be investigated, the causes determined and the risk eliminated. Reporting hazards helps prevent additional injuries and increases workplace safety.

What are the guidelines for reporting in nursing?

How to keep good nursing recordsUse a standardised form. ... Ensure the record begins with an identification sheet. ... Ensure a supply of continuation sheets is available.Date and sign each entry, giving your full name. ... Write in dark ink (preferably black ink), never in pencil, and keep records out of direct sunlight.More items...

Where are incident reports used?

An incident report is a tool that documents any event that may or may not have caused injuries to a person or damage to a company asset. It is used to capture injuries and accidents, near misses, property and equipment damage, health and safety issues, security breaches and misconducts in the worksite.

What do you do with an incident report once it is completed?

What do you do with an incident report once it is completed? Give it to the appropriate supervisor. Why should you initiate an incident report on an event that only has a risk for injury?

How do I report an incident report?

2. Collect the FactsThe Basics. Identify the specific location, time and date of the incident. ... The Affected. Collect details of those involved and/or affected by the incident. ... The Witnesses. ... The Context. ... The Actions. ... The Environment. ... The Injuries. ... The Treatment.More items...•

What important information would you document in an incident report?

8 Items to Include in Incident ReportsThe time and date the incident occurred. ... Where the incident occurred. ... A concise but complete description of the incident. ... A description of the damages that resulted. ... The names and contact information of all involved parties and witnesses. ... Pictures of the area and any property damage.More items...•

When placing information in a patient's medical record health care workers should do all of the following except?

Terms in this set (29) When placing information in a patient's medical record, health-care workers should do all of the following EXCEPT: completely black out written errors and initial the results.

When is an incident report required?

When a situation is significant—resulting in an injury to a person or damage to property —it’s obvious that an incident report is required. But many times, seemingly minor incidents go undocumented, exposing facilities and staff to risk. Let’s discuss three hypothetical situations.

How to write an incident report?

In determining what to include in an incident report and which details can be omitted, concentrate on the facts.#N#Describe what you saw when you arrived on the scene or what you heard that led you to believe an incident had taken place. Put secondhand information in quotation marks, whether it comes from a colleague, visitor, or patient, and clearly identify the source.# N#Include the full names of those involved and any witnesses, as well as any information you have about how, or if, they were affected .#N#Add other relevant details, such as your immediate response—calling for help, for example, and notifying the patient’s physician. Include any statement a patient makes that may help to clarify his state of mind, as well as his own contributory negligence.#N#It’s equally important to know what does not belong in an incident report.#N#Opinions, finger-pointing, and conjecture are not helpful additions to an incident report.#N#Do not:

Why is incident reporting important?

An incident report invariably makes its way to risk managers and other administrators, who review it rapidly and act quickly to change any policy or procedure that appears to be a key contributing factor to the incident. The report may also alert administration that a hospital representative should talk to a patient or family to offer assistance, an explanation, or other appropriate support. That’s an important function because such communication can be the balm that soothes the initial anger—and prevents a lawsuit.

Why is it important to file incident reports?

Filing incident reports that are factually accurate is the only way to help mitigate potentially disastrous situations arising from malpractice and other lawsuits. It’s your responsibility to record unexpected events that affect patients, colleagues, or your facility, regardless of your opinion of their importance.

What is the duty of a nurse?

As a nurse, you have a duty to report any incident about which you have firsthand knowledge. Failure to do so could lead to termination. It could also expose you to liability, especially in cases of patient injury. Protect yourself and your patients by filing incident reports anytime unexpected events occur.

What happens when incident reports are filled out properly?

If the incident report has been filled out properly with just the facts, there should be no reason to be concerned about how it’s used. The danger comes only when incident reports contain secondhand information, conjecture, accusations, or proposed preventive measures that do not belong in these reports.

Why is it important to talk to a hospital representative?

That’s an important function because such communication can be the balm that soothes the initial anger —and prevents a lawsuit.

Why is incident reporting important?

Improving patient safety is the ultimate goal of incident reporting. From enhancing safety standards to reducing medical errors, incident reporting helps create a sustainable environment for your patients. Eventually, when your hospital offers high-quality patient care, it will build a brand of goodwill.

What is an incident in healthcare?

An incident is an unfavourable event that affects patient or staff safety. The typical healthcare incidents are related to physical injuries, medical errors, equipment failure, administration, patient care, or others. In short, anything that endangers a patient’s or staff’s safety is called an incident in the medical system.

Why is reporting important in healthcare?

Reporting can also make healthcare operations more economically effective. By gathering and analyzing incident data daily, hospitals’ can keep themselves out of legal troubles. A comprehensive medical error study compared 17 Southeastern Asian countries’ medical and examined how poor reporting increases the financial burden on healthcare facilities.

What is clinical risk management?

Clinical risk management, a subset of healthcare risk management, uses incident reports as essential data points. Risk management aims to ensure the hospital administrators know their institution performance and identify addressable issues that increase their exposure.

What are near miss incidents?

#2 Near Miss Incidents 1 A nurse notices the bedrail is not up when the patient is asleep and fixes it 2 A checklist call caught an incorrect medicine dispensation before administration. 3 A patient attempts to leave the facility before discharge, but the security guard stopped him and brought him back to the ward.

How much of healthcare is wasted?

Even the World Health Organisation (WHO) has estimated that 20-40% of global healthcare spending goes waste due to poor quality of care. This poor healthcare quality leads to the death of more than 138 million patients every year. Patient safety in hospitals is in danger due to human errors and unsafe procedures.

How long does it take to file an incident report?

Usually, nurses or other hospital staff file the report within 24 to 48 hours after the incident occurred. The outcomes improve by recording incidents while the memories of the event are still fresh.

The Significance of using a Patient Incident Report

In a perfect world, all incidents that cause or have the potential to cause patient harm would be perfectly documented and managed appropriately. Unfortunately, however, we don't live in a perfect world. Therefore, it's not surprising that submitting a patient incident report may be overlooked.

Overcoming the Barriers of a Patient Incident Report

Understanding and improving outcomes require evaluating successes and failures. There are several reasons providers and healthcare staff do not report incidents. Do you know what they are? Some reasons could be:

It Takes Everyone

Decreasing risk is the responsibility of the entire healthcare organization. According to the American Hospital Association when all clinical and non-clinical staff collaborate effectively, health care teams can improve patient outcomes, prevent medical errors, improve efficiency and increase patient satisfaction.

How a Patient Incident Report Helps Manage Risk

Collecting and analyzing the data from a patient incident report is crucial for preventing future incidents and improving patient safety. Incident reporting:

Managing Patient Incident Reports with A Healthcare Reporting System

Collecting patient incident report data is just the first step in the incident management process. Data derived from incidents are valuable in understanding how to mitigate risk exposure and reduce harm.

What is AHRQ common format?

AHRQ has also developed Common Formats —standardized definitions and reporting formats for patient safety events— in order to facilitate aggregation of patient safety information. Since their initial release in 2009, the Common Formats have been updated and expanded to cover a broad range of safety events.

What is the Patient Safety and Quality Improvement Act?

The legislation provides confidentiality and privilege protections for patient safety information when health care providers work with new expert entities known as Patient Safety Organizations (PSOs). Health care providers may choose to work with a PSO and specify the scope and volume of patient safety information to share with a PSO. Because health care providers can set limits on the ability of PSOs to use and share their information, this system does not follow the pattern of traditional voluntary reporting systems. However, health care providers and PSOs may aggregate patient safety event information on a voluntary basis, and AHRQ will establish a network of patient safety databases that can receive and aggregate nonidentifiable data that are submitted voluntarily. AHRQ has also developed Common Formats —standardized definitions and reporting formats for patient safety events—in order to facilitate aggregation of patient safety information. Since their initial release in 2009, the Common Formats have been updated and expanded to cover a broad range of safety events.

How is event reporting used in health care?

A 2016 article contrasted event reporting in health care with event reporting in other high-risk industries (such as aviation), pointing out that event reporting systems in health care have placed too much emphasis on collecting reports instead of learning from the events that have been reported. Event reporting systems are best used as a way of identifying issues that require further, more detailed investigation. While event reporting utilization can be a marker of a positive safety culture within an organization, organizations should resist the temptation to encourage event reporting without a concrete plan for following up on reported events. A PSNet perspective described a framework for incorporating voluntary event reports into a cohesive plan for improving safety. The framework emphasizes analysis of the events and documenting process improvements arising from event analysis, rather than encouraging event reporting for its own sake.

What is patient safety event reporting?

Patient safety event reporting systems are ubiquito us in hospitals and are a mainstay of efforts to detect patient safety events and quality problems. Incident reporting is frequently used as a general term for all voluntary patient safety event reporting systems, which rely on those involved in events to provide detailed information. Initial reports often come from the frontline personnel directly involved in an event or the actions leading up to it (e.g., the nurse, pharmacist, or physician caring for a patient when a medication error occurred), rather than management or patient safety professionals. Voluntary event reporting is therefore a passive form of surveillance for near misses or unsafe conditions, in contrast to more active methods of surveillance such as direct observation of providers or chart review using trigger tools. The Patient Safety Primer Detection of Safety Hazards provides a detailed discussion of other methods of identifying errors and latent safety problems.

What is PSNet perspective?

A PSNet perspective described a framework for incorporating voluntary event reports into a cohesive plan for improving safety. The framework emphasizes analysis of the events and documenting process improvements arising from event analysis, rather than encouraging event reporting for its own sake.

Why are event reports limited?

The spectrum of reported events is limited, in part due to the fact that physicians generally do not utilize voluntary event reporting systems.

What is structured mechanism?

A structured mechanism must be in place for reviewing reports and developing action plans. While traditional event reporting systems have been paper based, technological enhancements have allowed the development of Web-based systems and systems that can receive information from electronic medical records.

What Is Patient Incident Report?

Incidents are potentially dangerous incidents that have the potential to put patients or staff members at risk. Medical events are anything that can happen in the healthcare industry and can be caused by anything from equipment failure to injuries to poor patient care. Medical events can occur for a variety of reasons.

What Is the Purpose of the Patient Incident Report?

Patient incident reports provide information to facility officials about what happened to the patient. The information provided in the reports provides light on the steps that must be performed in order to deliver excellent patient care while also maintaining the smooth operation of your facility.

What to Include in a Patient Incident Report?

A patient incident report should include the bare minimum of information regarding the occurrence, such as who was involved, what happened, where it happened, when it happened, and how it happened. You should also include ideas on how to deal with the problem in order to lessen the likelihood of further instances occurring.

What Are the Benefits of Patient Safety Reporting?

Setting the relevant key performance indicators in your organization gets easier as a result of healthcare data analysis and analysis. You can receive the following significant advantages from filing a complaint:

Types of Incident Report

Even if an occurrence appears to be insignificant or has not resulted in any harm, it is still crucial to record it. Whether a patient has an allergic response to a drug or a visitor slips over an electrical cord, these occurrences provide valuable insight into how your facility can create a better, more secure environment for its visitors.

How to Create an Efficient Patient Incident Report

One thorough incident report should address all of the fundamental questions — who, what, where, when, and how — and provide full answers. The majority of hospitals adhere to a predetermined reporting format that is tailored to their own organizational requirements. An incident report, on the other hand, must include the following information:

FAQs

It is possible to acquire information on patient safety occurrences through the use of incident-reporting systems (IRSs). Even if they come with a significant financial cost, however, little is known regarding their usefulness.

What is incident report?

1. An Incident Report Must Be Accurate and Specific. When you write an incident report, you must be specific and accurate about the details, not merely descriptive. For example, instead of writing "the old patient", it is more accurate to describe him as "the 76-year old male patient".

What is the best way to write an incident report?

It is also best to write in an active voice, which is more powerful and interesting than the passive voice. 2. A Good Incident Report Must Be Factual and Objective.

How to organize an incident report?

How a report is organized depends on the complexity of the incident and the type of report being written. Usually, writing in chronological order is the simplest way to organize a report. However, an inspection incident report may be written by enumerating details according to findings. 5. A Good Incident Report Must Be Clear.

What abbreviations should be used in an incident report?

A Good Incident Report Must Only Include Proper Abbreviations. The use of abbreviations may be appropriate in certain cases, such as the use of Dr. Brown and Mr. Green, instead of writing Doctor or Mister.

Why is it important to know what happened in the workplace?

This is important, especially when considering the liabilities of the workers involved and how similar incidents can be avoided . It is, therefore, critical ...

Do you have to include your opinion in a report?

If you must include an opinion in your report, it is best to state it with the similar description that appears on some incident report samples: "In my opinion, there were too many people in the overloaded bus. In fact, there were 80 persons inside, when a bus of this size is only allowed to carry 70 individuals."

Do you need an incident report in court?

Your incident report may be needed in court someday and you should be prepared to be questioned based on your report. So the more details you have on your report, the less you have to depend on your memory and the more credible you are.

What to include in an incident report?

Incident report has all of that, PLUS it looks at what could have contributed to it and what could be fixed. In addition to all the of the above, the incident report would include: 1 What medications the patient was on (medication list) 2 Who was involved (Nurses Y and Z was caring for the patient at the time) 3 Lapses--accidental or intentional--in care (Nurse Y didn't check the BP before giving that AM Norvasc) 4 Possible contributing factors (3 antihypertensives PLUS Zyrexa? Why didn't patient call for help if he felt dizzy? Did someone even educate the patient to do this?) 5 How it could have been corrected (move patient closer to nurses' station to keep a better eye out, have MD review meds to see if he really needs 3 HTN meds)

What is medical record?

Medical record has the facts & the treatment. There is no musing about what could have caused it, no finger-pointing or assigning blame, no troubleshooting other than documenting what interventions you did (e.g., educated patient, used bed alarm, etc.).

Is incident report part of medical record?

Incident reports are NOT part of a medical record. Take your patient fall. The medical record is going to summarize the facts of what happened and the medical treatment rendered. "Patient found on floor of the room bleeding from a 2cm laceration to their left temple. Patient stated they got dizzy and fell.

image