shasta community health center patient portal policy and procedures

by Prof. Erin Heathcote MD 10 min read

Shasta Health Connect | Shasta Community Health Center

5 hours ago What is Shasta Health Connect? Shasta Health Connect is our online patient portal. It is a safe, private, and easy-to-use website that gives you 24-hour access to your health information. You can safely access your portal account from anywhere, anytime, using a computer, laptop, tablet, or smartphone over an internet or cellular connection. >> Go To The Portal


Why work at Shasta Community Health Center?

What is Shasta Health Connect? Shasta Health Connect is our online patient portal. It is a safe, private, and easy-to-use website that gives you 24-hour access to your health information. You can safely access your portal account from anywhere, anytime, using a computer, laptop, tablet, or smartphone over an internet or cellular connection.

What happens when a message is sent from Shasta Community Health Center?

Patient Portal Policy and Procedures Expiration Date: 03/28/2013 Page 1 of 8 Document Owner: Edwards, Lisa (Lead Support Specialist) Date Created: 02/21/2012 ... Policy: It is the policy of Shasta Community Health Center to provide patients and authorized family members or Care Managers the opportunity to enroll in a secure, confidential and ...

What is the Shasta orthopaedics secure portal?

Get Your Free COVID-19 Vaccine at Shasta Community Health Center! Vaccinate and celebrate! Make an appointment by talking with your clinician or by calling (530) 246-5710. Learn More. Check Out Our New Patient Portal! NEW AND IMPROVED FEATURES: Save time by completing forms online, request appointments, send messages to your health care team ...

What is the status of Shasta Cascade health centers?

Email the Patient Portal Team at srmcportal@primehealthcare.com. Call us at 530-244-5300 Monday through Friday between 8 am and 4 pm for assistance.

What is Shasta Community Health Center?

Shasta Community Health Center offers a supportive working environment for our employees. We are a passionate organization dedicated to providing high quality, compassionate health and dental services for the medically underserved.

Is Shasta Community Health Center accredited?

Shasta Community Health Center in Redding, California is now an ac credited Rural Training Program.

Sign on

After activation, you can begin accessing your Patient Portal by visiting ShastaRegional.com and logging in with your username and password.

FAQ'S

Your test results in most cases will be available 36 hours after discharge.

How to call a staff member at a hospital?

There is a call button at your bedside and a pull cord in the bathroom to summon assistance. Just press the button or pull the cord and a staff member will respond in person or by intercom. Please don't hesitate to use it if you have questions or need help.

Where are hospital records kept?

The records of your hospital stay are kept in the hospital Medical Records Department. You have been issued a unique medical record number and all of your records will be compiled into a unit record under that number. If you have a need for a copy of your record for personal use, there is a nominal charge.

What is patient education?

We believe that patient education is one of the most important ways every patient can help their own recovery. Knowing what is wrong with you and what treatments are available, allow you to help make the decisions about your care that you want. We have an education patient video on channel 3 that covers Coronary Artery Disease, Stroke Awareness, Managing your Diabetes and Tips on how to Quit Smoking. We know that everyone has his or her own ways of learning. We want to help you learn about your condition in the easiest way possible. You will be asked questions about how you learn best, if you have any religious or cultural beliefs that will affect our teaching. The types of topics we want to cover include how to be safe, nutrition, how to safely take your medicines, how to use any equipment you need and any questions you have about your diagnosis.

How to contact Chief Nursing Officer?

You can also contact our Chief Nursing Officer located in the Administration office on the first floor or by calling 530-244-5454 .

Does presenting a complaint compromise treatment?

Please be assured that the presentation of a complaint or concern will not compromise your treatment. Our goal is to provide healthcare that is supportive of patient and family wishes, recognizing that situations and decision-making can, at times, cause conflicts in the course of healthcare delivery.

What is the Shasta Orthopaedics portal?

The Shasta Orthopaedics secure portal provides patients with 24/7 access to their medical records from any device. Patients can easily update their own demographic information, view their medical history, download visit notes, clinical summaries, and educational materials. In addition, patients may contact members of their medical team with questions about their care. For questions about how to access the Patient Portal call (530) 246-2467.

What is patient portal?

The Patient Portal is the easiest way to connect about your Shasta Ortho care.

Is a donation to SCHC tax deductible?

Donations to SCHC are tax deductible under the tax code in most cases. Please consult your tax professional regarding your eligibility for a deduction through charitable donations. Donations to SCHC help support its mission of building healthy communities by improving health, well-being and quality of life for everyone.

Does Shasta Cascade offer telehealth?

Shasta Cascade now offers Telehealth visits with all of our providers. You can schedule a visit in the Patient Center. If you already have an appointment scheduled, use the link below to connect to your provider.

Phase Two: Implementation

Not all patient portals look alike, have the same applications, or intend to meet the same patient and support team needs. Successful portals are tailored to the operations of specific community clinics and their unique patient populations.

Tools and Resources

An example of one clinic’s policies and procedures manual that addresses the main activities in support of patient portal operations. (Shasta Community Health Center)