sharpcare patient portal

by Prof. Michaela Ernser 10 min read

Patient Self-Service - Sharp HealthCare San Diego

17 hours ago FollowMyHealth is a patient portal owned and operated by Allscripts, Inc., and provided by Sharp as a service for patients. From it, you can securely view test results, contact your doctor, schedule and change appointments and more. Learn more about FollowMyHealth and Sharp Account. Learn how you can access your health data through Apple's ... >> Go To The Portal


How do I link my Sharp Healthcare account to FollowMyHealth?

FollowMyHealth is a patient portal owned and operated by Allscripts, Inc., and provided by Sharp as a service for patients. From it, you can securely view test results, contact your doctor, schedule and change appointments and more. Learn more about FollowMyHealth and Sharp Account. Learn how you can access your health data through Apple's ...

What can I do with a sharp account?

FollowMyHealth is a patient portal owned and operated by Allscripts, Inc., through which Sharp patients can email doctors, schedule appointments and view test results. However, Sharp Account offers access to additional features, like viewing your statements and paying bills and checking in early for your appointment.

What is the secure patient portal (spp)?

FollowMyHealth Schedule appointments, view test results, send messages to your doctor's office and more. See all features. Create a new account Set up a proxy Sign in It's safe to get the care you need. At Sharp, your health and safety are our top priority, and we have extra safety precautions in place to keep you and our care teams safe.

What is the MHS Genesis patient portal?

Patient portals - Sharp Health Plan of San Diego, California Your portals Patient portals Manage your care online We make it easy for you to manage your health care online. Our patient portals allow you to: Schedule appointments Access your personal health information View test results Email your doctor Get email reminders for appointments

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What is a Sharp Account?

Sharp Account is a universal login and password you can use to connect to our online tools — including class registrations, newsletter subscriptions and bill management. It’s just part of how we’re improving how you can manage your care with Sharp.

Do I need a Sharp Account if I have FollowMyHealth?

FollowMyHealth is a patient portal owned and operated by Allscripts, Inc., through which Sharp patients can email doctors, schedule appointments and view test results. However, Sharp Account offers access to additional features, like viewing your statements and paying bills and checking in early for your appointment.

Do I need to remember two separate accounts and passwords?

We make it easy to connect your Sharp Account to your FollowMyHealth account so you only need to log in at one location. You can connect the two accounts and use Sharp Account to access everything — meaning you only need to remember one email address and password.

What other apps can I use to manage my health care online?

While we recommend and provide support for Sharp Account and FollowMyHealth, you may also choose to use a third-party application like Apple Health to access your Sharp health information. Learn more.

Helpful resources

Not ready to sign up for a Sharp Account? Explore our other self-service options:

What is FollowMyHealth? plus

FollowMyHealth is a patient portal owned and operated by Allscripts, Inc. Sharp HealthCare provides FollowMyHealth as a service for patients and does not control its operations. Your participation in and use of FollowMyHealth is entirely voluntary and will not affect the care provided to you by doctors and other providers at Sharp.

How do I get started? plus

Ready to begin managing your health care online with FollowMyHealth? Let's walk through the steps to create your FollowMyHealth account.

Is FollowMyHealth secure? plus

FollowMyHealth offers multiple layers of security. When creating your account, you will have the opportunity to set up two-factor authentication and enter security information that only you will know; for example, you might select a PIN sent to your mobile phone or the answer to a personal question.

How do I manage health care for a loved one? plus

It's easy to manage your family's health care as well as your own using FollowMyHealth. You can manage the care for minor children and dependent adults, and can also grant access to your account for another adult. Let's walk through the steps to set up access.

I have an account but it's not linked to my doctor. What do I do? plus

We'll review your request and send you an email once your account is connected.

How can I get technical assistance? plus

Having difficulties with your FollowMyHealth account? Send us an email anytime or call our Help Desk at 858-627-5201. We're available to assist you 24 hours a day, seven days a week.

What is the difference between FollowMyHealth and Sharp Account? plus

Sharp Account is one account for everything Sharp, including your access to FollowMyHealth. You can use your Sharp Account to pay bills online, manage class and event registrations and access FollowMyHealth — all from one account.

What are the chief benefits of MHS GENESIS?

MHS GENESIS is the first Department of Defense-wide electronic health record to be used by all military treatment facilities. By the time that MHS GENESIS is fully implemented throughout all of the DoD, patients will be able to receive care from any military treatment facility knowing that their health records will follow them.

How is MHS GENESIS different from CAL MED's current electronic health record systems?

Like all Army military treatment facilities, CAL MED currently uses several electronic health record systems for inpatient records, outpatient records, emergency room records, and other areas of care. While care teams can view patients' records in the different systems, this requires extra time to navigate all of the records.

What will I notice about what's new with MHS GENESIS?

The primary difference that patients will notice is the Patient Portal. While receiving care at MTFs which use MHS GENESIS, patients will no longer use RelayHealth and Tricare Online except for limited functions, such as requesting new providers.

When will I be able to start using the MHS GENESIS Patient Portal?

While patients may be able to log on to the Patient Portal and explore it during the weeks leading up to the transition to MHS GENESIS, the Patient Portal will not be active until September 7, 2019.

When patients move, will their new military treatment facilities be using MHS GENESIS?

The Department of Defense has a multi-year plan for all military treatment facilities to transition to MHS GENESIS. CAL MED is in the second wave of military treatment facility to transition to MHS GENESIS.

TOL Secure Patient Portal

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

MHS GENESIS Patient Portal

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Using MHS GENESIS and TOL Together

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way.

Log in to your Secure Patient Portal

If your military hospital or clinic uses TOL, click here to log in: >>TRICARE Online

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