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TERMS AND CONDITIONS OF USE. Insert your organization's terms and conditions for patient access here. We recommend that you include the section below regarding the use of third-party services - replace [ORGANIZATION] with your organization's name.
User name. Password. Forgot Password? Portal Admin Login
Contact Us Appointment Line: (210) 450-9000 UT Billing/Invoices: (210) 450-6330 Technical Assistance: (210) 450-4111 Proxy Access Under 18 Proxy Form
Get personalized and secure online access to portions of your medical record, allowing you to manage your health information.
If you are experiencing a cough, fever, or other symptoms specific to COVID-19, please use Virtual Urgent Care or call your doctor’s office before scheduling an appointment. If you would like a Pfizer COVID-19 vaccine or booster, you can schedule an appointment with a primary care doctor near you.
The Hotline is available 9am-5pm Monday - Friday, you can call 844-6-SHANNON or 844-674-2666. Nurses are available to help answer questions about COVID-19 screening or testing. How To Videos.
Shannon On Demand provides a virtual video chart visit with a healthcare provider through a mobile device or computer. Doctors are available 24/7 and can evaluate your risk for coronavirus and other respiratory conditions, provide a treatment plan, or refer you to in-person care if needed.
One benefit that Shannon Clinic South (former CMA) patients will see immediately is the transition of the registration, billing and medical records system to our Shannon Epic system. Patients will also have access to MyChart, our Epic patient portal. Most importantly, all of the Providers and Associates throughout our expanded Shannon network remain committed to delivering exceptional care and service to our patients and guests.
Patients who are admitted in the hospital on Day 1 of our integration will be registered again into the Shannon records system. Our nursing and registration staff will complete this process with them.
MyChart is the Shannon Patient Portal. MyChart enables you to see visit summaries, access test results, schedule and request appointments, message your provider and pay your bill. To set up a MyChart account or to learn more about the system, visit mychart.shannonhealth.org.
San Angelo Community Medical Center and its departments will be referred to as Shannon South.
The Express Care Clinic on Bryant will be named Shannon Urgent Care Bryant.
Please allow 7-10 days for processing of the request. You will be contacted when records are ready. Records will be sent to you via MyChart, which is the preferred method. If you do not have a MyChart account, you can sign up by visiting the Shannon website at www.shannonhealth.com. Records can also be mailed to you by request. Records requested to be sent to other facilities or third parties will be sent directly to them.
Please contact our Shannon Business Office at 325.657.5307. One of our customer service representatives will be happy to assist you.
Shannon MyChart Medical Record Access is an Internet application that enables a patient to have secure web-based access to portions of their Shannon medical record, and allows a secure, convenient communications channel with Shannon for non-urgent messages. Use of this service is optional. Your login name and password are key to protecting the confidentiality of your information. It is your responsibility to keep your password confidential. It is only known by you and can be changed online at any time by you. Your password is not known by anyone at Shannon.
Inappropriate use of Shannon MyChart (examples include: excessive, unnecessary, inappropriate content in messages or use of scheduling) Abuse of proxy access. Pending legal issues with patient or direct family. You will be notified if we deactivate your Shannon MyChart medical record access.
You understand that you may receive messages, test results and other communications delivered via Shannon MyChart. Therefore, you may not receive other types of communications from Shannon in these areas.
Access to Shannon MyChart is a courtesy and not a patient right. Shannon reserves the right in its discretion to discontinue your access if Shannon believes you have violated these terms and conditions or abused the use of this service. The following is a list of reasons which may result in deactivation. The list is not inclusive and each circumstance will be evaluated individually.
The Hotline is available 9am-5pm Monday - Friday, you can call 844-6-SHANNON or 844-674-2666. Nurses are available to help answer questions about COVID-19 screening or testing. How To Videos.
Shannon On Demand provides a virtual video chart visit with a healthcare provider through a mobile device or computer. Doctors are available 24/7 and can evaluate your risk for coronavirus and other respiratory conditions, provide a treatment plan, or refer you to in-person care if needed.