setting up a patient portal

by Alexandrea Crooks 6 min read

Videos of Setting up A Patient Portal

2 hours ago Accessing and Enabling your Patient Portal: To access your Patient Portal Settings, navigate to Clinic Settings > Patient Portal To access your Patient Portal URL, click on the link. Toggle on the "Allow patients to book appointments online" option. >> Go To The Portal


  • Click the Patient Portal link in the email or text message. In a Patient Portal invitation email, the link is Create My Account. ...
  • Confirm your email address and enter your password twice. ...
  • Select a security option and then click the Setup button below that option.

Full Answer

How do you set up a patient portal?

Accessing and Enabling your Patient Portal: To access your Patient Portal Settings, navigate to Clinic Settings > Patient Portal To access your Patient Portal URL, click on the link. Toggle on the "Allow patients to book appointments online" option.

How to create your patient portal?

Aug 13, 2020 · If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.

How do I enroll in the patient portal?

Signing up for our patient portal is a super simple process and can be completed in only a few minutes. Follow the steps below to get signed up. Click this link. Select “Sign Up Today” in the lower left-hand corner. Follow the steps to enter your information, verify your identity, and set your password. That’s it!

How do I create a patient portal account?

Instructions 1. Getting Started On this screen: Enter your legal First Name and Last Name. Enter your Date of Birth (must be 14 or... 2. Validate Your Identity If any information entered above does not match what we have in our system, you will receive... 3. Enter Account Information

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What must be done when creating a patient portal?

4 Steps to Successful Patient Portal Adoption, Integration
  • Outline clinic or hospital needs, goals.
  • Select a patient portal vendor.
  • Create provider buy-in.
  • Market the patient portal to end-users.
Jun 6, 2017

How do I create a portal account?

To create a new Portal petitioner account, the user must open the 'Create new account' link located in the log-in box of the Portal Home page. The user must complete the registration form. All fields marked with a red asterisk (*) are required and must be completed to create a new Portal account.

What is the app for patient portal?

Through their patient portal account, they can send messages to their doctor, book appointments, request prescription renewals, access important documentation, and receive practice updates. The patient portal is also available through a mobile app called PortalConnect.

What are the different types of patient portals?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.Feb 12, 2021

How do I find my portal ID?

From Setup, enter Customer Portal Settings in the Quick Find box, then select Customer Portal Settings Select a Customer Portal name, and on the Customer Portal detail page, the URL of the Customer Portal displays. The Portal ID is in the URL.Feb 21, 2017

What is portal account?

A portal is a web-based platform that collects information from different sources into a single user interface and presents users with the most relevant information for their context. Over time, simple web portals have evolved into portal platforms that support digital customer experience initiatives.

Why do patients not use patient portals?

This is due to a lack of internet access. According to the AMA, 25% of people don't use a patient portal because they don't have internet access. Over one in six people in poverty don't have internet access.Nov 11, 2021

Are patient portals easy to use?

Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.Nov 11, 2021

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?
  • Pro: Better communication with chronically ill patients.
  • Con: Healthcare data security concerns.
  • Pro: More complete and accurate patient information.
  • Con: Difficult patient buy-in.
  • Pro: Increased patient ownership of their own care.
Feb 17, 2016

What makes the patient portal different from a PHR?

Patient portals are distinct from PHRs because they are tethered to the clinician-facing EHR. Most EHR vendors sell patient portals as a part of the overall software suite, and patient portals came to prominence as a part of meaningful use requirements.Apr 25, 2022

What is the difference between a personal health record and a patient portal?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012

What information is excluded from a patient portal?

However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

Easy Payments

Making sure your healthcare bills and prescriptions get paid for has never been easier. Since 2014, the online patient portal has collected over $77 million. Gentle reminders will make sure you never miss a bill due date, and there are no pauses in our ability to deliver care to you in your home.

Efficient Communication

athenaCommunicator is our patient portal’s built-in secure messaging system that allows patients to send messages to their doctors directly. This allows patients to actively engage in their own health, preventing future hospital readmissions and allowing doctors to help with chronic conditions at a moment’s notice.

Mobile Access

Our patient portal is mobile-friendly, so you can login using your mobile phone to access your information anywhere, anytime.

What is a patient portal?

Patient portals are a hugely useful service that all practices, big or small, should provide. Get the team involved with patient enrollment. Consider the reasons why patients sign up to patient portals, and make the benefits known.

Why don't patients register for the portal?

Many patients don’t register for the portal because it slips their mind. Having them register for the portal upon walking in allows this process to be done seamlessly within the regular intake flow.

Why don't patients sign up for a med?

Many patients don’t sign up because they don’t know what’s in it for them. Letting them know that it could save them money and time by giving them instant access to medical records, lab results, and communication with a healthcare professional may incentivize them to sign up.

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