sesame patient login

How does SESAME work with doctors?

Made for doctors, by doctors. Chief Medical Officer Dr. Marty Makary on how Sesame cuts out the middlemen and intermediaries to let you spend more time with patients, build new offerings, and earn 25% more per visit. What are virtual appointments? Virtual appointments are medical visits that take place over face-to-face video.

How do patients join a virtual appointment through Sesame?

After a patient books, they will receive an email with a link to join the virtual appointment. They will also be able to access this link in another reminder email they receive 30 minutes prior to the appointment start time, as well as within their account. Are telehealth appointments through Sesame HIPAA compliant?

Is Sesame a HIPAA compliant telehealth platform?

Sesame’s telehealth technology is HIPAA-compliant. Sesame employees must go through annual HIPAA training to ensure compliance. All data systems are encrypted and password protected. At Sesame, we go beyond the mandated standards to protect your health data as if it were our own. I already use a telemedicine platform. Can I use that with Sesame?

What is secure messaging from Sesame?

Secure Messaging from Sesame allows your practice to collaborate securely with your colleagues without the need of additional software. As a Sesame member, you can use your practice colleague and patient lists as an address book and send messages to colleagues, even if they are not Sesame members.

Upgrade Your Patient Engagement With

Reduce no-shows with automated appointment reminders via email, text messaging, and/or voicemail.

Automated Appointment Reminders and Communication

Keeping a full, efficient schedule is essential to the success of your dental or orthodontic practice, and enables you to provide your patients with the one-on-one attention they deserve.

2-way Text Messaging

Sesame’s 2-way text messaging allows you to conduct a conversation with your patients within your dashboard. When a patient texts your office number, configured in the General Settings of your dashboard, you will receive a notification of the new message and be able to respond to the patient directly.

Secure Messaging

Secure Messaging from Sesame allows your practice to collaborate securely with your colleagues without the need of additional software. As a Sesame member, you can use your practice colleague and patient lists as an address book and send messages to colleagues, even if they are not Sesame members.

Patient Portal

In addition to the ability to pay bills and view appointments online, patients can also use our Patient Portal to access their online health history forms, view their diagnostic images and X-rays, and save and print ledger statements for their personal financial records.

Automated Financial Reminders and Online Bill Pay

Send automatic email financial reminders with convenient online bill-pay options to reduce outstanding balances. Your patients can simply log into their account profile, and review and pay their bills online directly through your website.

Online Health History Forms

Make registering new patients or collecting information about previous medical histories easier with Sesame’s Online Health History Forms. Our forms are easy to use and secure so patients can trust that their information is safe.

Authorize Responsible Party Access

In this section, you can see the name of the Patient account, the Responsible Party account, the Birthdate of the patient, and the Status of the relationship between the responsible party and the patient accounts.

Block Financial Access

This section allows the office to disable access to the financial information available through the Patient Pages. This only affects the accounts of adults, since minors never have Financial Information access.

Voice Reminder Preferences

This setting allows you to quickly enable or disable Voice reminders for a single patient or responsible party. When Unsubscribing a patient or responsible party, please be sure to check all related accounts to ensure that the correct settings are applied to those accounts as well.

Patient Pages Access

In this section, you can set up a username and password to grant patients or responsible parties access to their Patient Pages.

Text Reminder Preferences

Here you can specify if a given patient receives text appointment reminders in English or Spanish. The Spanish text appointment reminder reads as follows:

Who is the Chief Medical Officer of Sesame?

Chief Medical Officer Dr. Marty Makary on how Sesame cuts out the middlemen and intermediaries to let you spend more time with patients, build new offerings, and earn 25% more per visit.

Is Sesame app mobile friendly?

Sesame's platform is web-based and mobile-friendly. Neither you nor your patients need to download any apps, and Windows, MacOS, Android, and iOS devices can all use the platform - but we recommend using Google Chrome, Mozilla Firefox, or Apple Safari for best compatibility. (Avoid Internet Explorer.)

Does Sesame have virtual appointments?

There is no cost to you for offering virtual appointments through Sesame. You will receive 100% of the price you set, minus the cost of credit card processing and electronic funds transfer (3.49% maximum), for a total of at least 96.51% of your set price. See the terms of service for more information.

Who is the Chief Medical Officer of Sesame?

Chief Medical Officer Dr. Marty Makary on how Sesame cuts out the middlemen and intermediaries to let you spend more time with patients, build new offerings, and earn 25% more per visit.

How to do a virtual visit?

Treat patients the way you want to treat them. 1 Grow your patient panel and increase your revenue with in-person or virtual visits. 2 Set clear prices and receive payment upfront, without the hassle of billing. 3 List hours that are best for you, and connect with patients virtually or in-person.