seneca family health patient portal

Is Seneca family health center accepting new patients?

Seneca Family Health Center is currently accepting new patients. Finger Lakes Health's Family Health Centers do not require a referral. Patients normally enroll in the practice, which is often required by insurance carriers. The practice can assist you with this process. Appointments are preferred and most health insurance plans are welcome.

What is the phone number for Seneca Falls Family Health Center?

The primary office phone number for the Seneca Family Health Center is (315) 787-4977. Seneca Falls residents may call toll free at (315) 835-4977. For after hours or weekend NON-EMERGENCY CARE please visit our Geneva Urgent Care or Seneca Falls Urgent Care.

What should I do if I am having problems accessing patient portal?

If you are having problems accessing your Patient Portal please contact our Informatics Team at (530) 258-3673 and one of our team members will be happy to assist you. This portal makes accessing your personal health information easy and secure so you can access your information from anywhere.

What insurance does Seneca Healthcare District accept?

Seneca Healthcare District accepts and bills most insurance companies as a courtesy to patients. Secondary or supplemental insurance will be billed at your request.

Pricing Resources

We want you to fully understand the pricing expectations. However, the chargemaster document contains a lot of information and can be difficult to read.

New Patient and Medical Request Forms

To request your medical records please download and complete this Form. Fax it to 530-258-3836 or stop by in person. If you have any questions regarding medical records please call 530-258-1902

Privacy

SHD takes your medical record security and privacy into the utmost consideration.

Pricing Resources

We want you to fully understand the pricing expectations. However, the chargemaster document contains a lot of information and can be difficult to read.

Payments

Thank you for choosing Seneca Healthcare District for your health care services. Our payments are collected through our billing contractor HRG. If you would like to make a payment with our contracted patient financial services department, please contact 1. 855.896.6853.

Insurance & Billing

Seneca Healthcare District accepts and bills most insurance companies as a courtesy to patients. Secondary or supplemental insurance will be billed at your request.

Price Transparency

Seneca Healthcare District’s pricing is publicly available so that you can make informed decisions about your healthcare costs.

What is the phone number for Geneva General Hospital?

Please note that you will need your medical record number and have an email address on file to register. This information can be obtained by calling (315) 787-4688 Monday - Friday 8:30 a.m. - 4:30 p.m.

Do primary care providers have a portal?

Our primary care and specialist practices utilize a separate portal than the hospitals. Please note you must request a portal activation letter from your physician’s office before you can access the patient portal. Please contact your physician’s office for an activation letter. Detailed registration information can also be found here .If you are experiencing problems or need help with the patient portal, please contact the practice you are trying to register for.