security strategy for patient portal

Use these Measures for Enhanced Security of Patient Portals

• Encrypt the information. ...
• Implement a strict “need-to-know” approach to limit the access to information. ...
• Use proper authentication mechanisms. ...
• Have a company policy on Privacy and “terms and conditions” for patient portals. ...
• Have good audit logs. ...

Full Answer

What are some patient portal security tips for healthcare organizations?

Products. Patient Portal Security. YouTube. Protecting against patient portal vulnerabilities and medical identity theft. The focus for most healthcare organizations, now that electronic medical records have been implemented, is centered around online healthcare portals and keeping patient data safe. Portals give patients convenient access to health information using their personal …

Should I create a patient portal account?

Oct 24, 2014 · Enable portals that have integrated security features – This should include user authentication, role-based authorization and single sign-on capabilities. Conduct a comprehensive security assessment – A comprehensive risk assessment is required under the HIPAA security rule and meaningful use. Risk assessments should include assessing the risk posed by patient …

What should be included in a patient portal risk assessment?

Sep 09, 2019 · Patient Portals and the HIPAA Security Rule. Healthcare providers frequently allow patients to access their electronic health records (EHRs) through a patient portal. Online patient portals allow patients to view their medical records, schedule appointments, and even request refills of prescriptions, anywhere the patient has access to the Internet. Patient portals contain …

How can I ensure my patient data is truly secure?

Mar 05, 2013 · Security Tips Some important security considerations in rolling out patient portals include remembering to include portals in risk assessments, Greene says. That includes assessing the risk of the portal being accessed by unauthorized individuals or data being intercepted during transmission.

What security features need to be added to health care databases?

Here we look at what features are required for patient portal security, and the protection and confidentiality of collected health information.Encrypted database features. ... Provide Role-Based Access Control (RBAC). ... Extensive password protection and MFA (multi-factor authentication). ... Audit Trails. ... Consent.More items...•Jun 3, 2020

What are the security issues associated with engaging patients through an online patient portal?

Some of these risks include: reliance on the patient portal as a sole method of patient communication; patient transmission of urgent/emergent messages via the portal; the posting of critical diagnostic results prior to provider discussions with patients; and possible security breaches resulting in HIPAA violations.Mar 1, 2021

How do you improve patient portals?

Here are some ways to encourage patient enrollment:Include information about the patient portal on your organization's website.Provide patients with an enrollment link before the initial visit to create a new account.Encourage team members to mention the patient portal when patients call to schedule appointments.More items...•Jun 25, 2020

What is the most common barrier to the use of the patient portal?

Conclusions: The most common barriers to patient portal adoption are preference for in-person communication, not having a need for the patient portal, and feeling uncomfortable with computers, which are barriers that are modifiable and can be intervened upon.Sep 17, 2020

What are the benefits disadvantages and problems that can occur from using a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

Why do some patients fail to participate in the use of the patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

What specifically might portals do to engage patients?

Background. Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

How do you use patient portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.Aug 13, 2020

What is the function of a patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.Sep 29, 2017

What are the challenges of patient portals?

Other disadvantages of patient portals include alienation and health disparities. Alienation between patient and provider occurs for those who don't access these tools. Sometimes, this is due to health disparities if a person doesn't have a method for using them.Nov 11, 2021

What are the features required for patient portal security?

Here we look at what features are required for patient portal security, and the protection and confidentiality of collected health information. Encrypted database features. En cryption allows data to be securely transmitted or stored, meaning that it is readable only by authorized persons by converting ...

How long does it take for a HIPAA patient portal to lock?

Your HIPAA patient portal should require a password to access the system, and again if there is a period of inactivity of 30 minutes. If a password is entered incorrectly too many times, it should lock user accounts.

Why are healthcare authorities implementing new laws?

Healthcare authorities are implementing new laws to boost interoperability within healthcare organizations and give patients more control and access to their personal health information. With this newfound sharing model, healthcare organizations and IT vendors must implement stricter patient portal security measures to protect valuable patient ...

How to regulate who has access to specific information?

Regulate who has access to specific information based on the role of each employee or user within the organization. For example, administrative staff may not need to see the same information and data as nursing staff. Consider what information each employee needs and grant access to the specific areas as required.

Who is Blake from Bridge Patient Portal?

Blake joined Bridge Patient Portal in 2016 after transferring from our parent company Medical Web Experts. Since then, he’s acted as Bridge’s Business Development Manager. Blake is passionate about driving collaboration with clients, partners, and internal teams to achieve performance goals and successful relationships.

Is a patient portal secure?

While patient portals allow information to be accessed and shared conveniently, healthcare organizations should be aware that there are several patient portal privacy and security issues. It’s the responsibility of the healthcare organization to ensure individual health information is kept private and secure.

Why is PHI encrypted?

Department of Health and Human Services (HHS) to date have related to the theft or loss of unencrypted mobile devices, encrypting the data is a primary defense against data loss and against the consequences of improper disclosure.

What is a comprehensive risk assessment?

Conduct a comprehensive security assessment – A comprehensive risk assessment is required under the HIPAA security rule and meaningful use. Risk assessments should include assessing the risk posed by patient portals and the possibility of unauthorized access during transmission.

Is PHI unsecured?

Under the HIPAA security rule, as long as PHI is encrypted according to National Institute for Standards and Technology (NIST) guidelines, it is no longer considered “unsecured” and provider s are effectively exempt from improper disclosure being considered a “breach.”.

Is PHI encrypted or unencrypted?

This approach means PHI is never in an unencrypted state.

How can covered entities address their obligations under the HIPAA Security Rule?

Covered entities can address their obligations under the HIPAA Security Rule by working with Compliancy Group to develop required Security Rule safeguards.

How many patient records have been breached in 2019?

Through the first half of June of 2019, 25 million patient records have already been breached. Many of these breaches have been caused by hackers, who sell patient records on the black market and dark web. In light of these startling figures, MFA is an eminently reasonable and appropriate cybersecurity measure.

What is multifactor authentication?

Multifactor authentication, known as MFA, requires users to provide multiple ways to authenticate that it is them, such entering as a password in combination with a fingerprint scan, or a password in combination with a code sent to their phone for one-time use.

What is the person or entity authentication standard?

One standard with which covered entities and business associates must comply is known as the Person or Entity Authentication standard. This standard requires an organization to “Implement procedures to verify that a person or entity seeking access to electronic protected health information is the one claimed.”.

What is an EPHI?

ePHI is defined as any protected health information (PHI) that is created, stored, transmitted, or received in any electronic format or media.

What are the security considerations in rolling out patient portals?

Some important security considerations in rolling out patient portals include remembering to include portals in risk assessments, Greene says. That includes assessing the risk of the portal being accessed by unauthorized individuals or data being intercepted during transmission.

Who is the editor of HealthcareInfoSecurity.com?

McGee is executive editor of Information Security Media Group's HealthcareInfoSecurity.com media site. She has about 30 years of IT journalism experience, with a focus on healthcare information technology issues for more than 15 years. Before joining ISMG in 2012, she was a reporter at InformationWeek magazine and news site and played a lead role in the launch of InformationWeek's healthcare IT media site.

Is the Patient Portal secure?

Patient Portal is protected using industry standard security measures. While the security measures will reasonably protect your information and use of Patient Portal, if you have any concerns regarding the security of your information or the use of the Internet to access your medical record information through Patient Portal, ...

Is multifactor authentication a risk factor?

But authentication can be tricky, especially for organizations with a lot of patients that have to weigh usability against privacy security. There are patient risk factors such as password strength, multifactor authentication and password reset policies that need to be accounted for.