saint joseph mercy patient portal

How do I contact Saint Joseph Health System?

Call our support line 24/7 at 574-203-5097. Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier. The security of your personal information is our top priority. All medical records are protected by federal, state and hospital privacy laws.

Why choose Saint Joseph Health System?

Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier. The security of your personal information is our top priority. All medical records are protected by federal, state and hospital privacy laws. We believe you should have simple access to your medical information.

What is the MyChart patient portal?

With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer. Error: Please enable JavaScript in your browser before using this site.

How do I get help logging in to my Patient Portal?

Need help logging in? Call our support line 24/7 at 844-982-4278. Looking for your old patient portal? Access your previous patient portal here. This opens in a new window. Communicate privately and securely with your provider. Schedule your appointments online with your provider.

Log In to MyChart

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Online access

Communicate privately and securely with your provider. Schedule your appointments online with your provider.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

What is the phone number for SJPN?

For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician.

How to reset my health password?

Click the "Forgot password" link on the sign-in page to reset your password. You will be prompted to answer the security question that you set up when you signed up for your account. If you need further assistance, contact toll-free My Health Customer Support for technical support, including password resets.

How to contact my care connection?

For My Care Connection, call 1-877-621-8014 to be directed to the appropriate person to assist you.

Who owns my health records?

My Health Records and My Care Connection are owned and operated by Saint Joseph Health System and Cerner Corporation. They are fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same care and privacy given your health records and will never be sold or leased by My Health Records or My Care Connection.

Does Saint Joseph Health System have online medical records?

Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier.

Can you access your patient record if your identity is verified?

Once your identity is verified, you'll be able to access your patient record.

What is OneCare portal?

My OneCare, powered by FollowMyHealth Patient Portal, is an all-in-one personal health record and patient portal. Manage your health information and communicate with providers in a secure, online environment 24/7. Sign up or log in below

How to contact OneCare support?

Need additional support with your My OneCare account? Call 888.670.9775 to speak with a member of our support team.

Where to bring form for hospital visits?

For access to hospital visits, please bring form to the hospital’s Registration department to be forwarded to the appropriate personnel

How to contact FollowMyHealth?

For technical questions and support, contact our patient portal support center at 989-907-8982.

What is participation in care?

Participation in Care: You have the right to be included in the development, implementation and revision of your plan of care and make informed decisions.o You are entitled to receive adequate and appropriate care, and to receive, from the appropriate individual within the facility, information about your medical condition, proposed course of treatment, and prospects for recovery, in terms that you can understand, unless medically contraindicated as documented by the attending physician in the medical record.

What is follow my health?

With FollowMyHealth, you can manage your health information, communicate with your providers and make more informed decisions about your care – 24/7 from any computer, smartphone or tablet.

Do you have the right to have your pain managed?

Pain Management: You have the right to have your pain managed.

Who notified you of your hospital admission?

Notification: You have the right to have a family member representative and your physician notified of your admission to the hospital.

Is FollowMyHealth safe?

FollowMyHealth is not only convenient and completely under your control, but it’s also 100% private and secure ; you can be confident that your information is safe with us.