safeguards to ensure patient safety on a patient portal

by Hailie Welch 6 min read

5 Security Measures for Safe Patient Portals - LuxSci

8 hours ago Aug 28, 2018 · Instill a culture of commitment to patient privacy among staff; Use a secured, web-based patient portal for patient–provider communication; Perform periodic office/clinic walk-throughs to look for potential privacy violations; Keep patient privacy on your staff’s radar at all times—through newsletters, emails, posters, and ongoing education >> Go To The Portal


Use these Measures for Enhanced Security of Patient Portals

  • Encrypt the information. ...
  • Implement a strict “need-to-know” approach to limit the access to information. ...
  • Use proper authentication mechanisms. ...
  • Have a company policy on Privacy and “terms and conditions” for patient portals. ...
  • Have good audit logs. ...

Here we look at what features are required for patient portal security, and the protection and confidentiality of collected health information.
  • Encrypted database features. ...
  • Provide Role-Based Access Control (RBAC). ...
  • Extensive password protection and MFA (multi-factor authentication). ...
  • Audit Trails. ...
  • Consent.
Jun 3, 2020

Full Answer

What is a patient portal in healthcare?

Aug 28, 2018 · Instill a culture of commitment to patient privacy among staff; Use a secured, web-based patient portal for patient–provider communication; Perform periodic office/clinic walk-throughs to look for potential privacy violations; Keep patient privacy on your staff’s radar at all times—through newsletters, emails, posters, and ongoing education

What are the basic safeguards of Health Information Security?

3/25/2013 2 HIPAA’s Right of Access HIPAA: Patient is entitled to “designated record set” Medical record Billing record Other records used to make decisions about patient EHR portal is limited to portion of medical record Patient is entitled to more information than is available through EHR portal 3 Mayo’s Experience with Use of Portal

How do you secure patient data in a hospital?

these safeguards further include the review of animal studies prior to initial human testing (§ 312.23), and the monitoring of adverse drug experiences through the requirements of ind safety reports (§ 312.32), safety update reports during agency review of a marketing application ( § 314.50 of this chapter), and postmarketing adverse reaction …

How to ensure patient privacy in the medical field?

Safeguarding Confidentiality in Electronic Health Records Electronic health records (EHRs) offer significant advantages over paper charts, such as ease of portability, facilitated communication, and a decreased risk of medical errors; however, important ethical concerns related to patient confidentiality remain.

image

What are safeguards for patient portals?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

What safeguards can be used to protect a patient's EHR?

A few of the safety measures built in to electronic health record ( EHR ) systems to protect your medical record may include: “Access control” tools like passwords and PIN numbers, to limit access to patient information to authorized individuals, like the patient's doctors or nurses. "Encrypting" stored information.Jan 15, 2013

How do patient portals improve patient safety?

Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

How do you safeguard patient information?

4 steps to safeguard patients' health informationStart with a security risk assessment. ... Secure remote access to your system and have a policy for use of mobile devices. ... Pay attention to business associate agreements. ... Be ready for the worst.

What are safeguards in healthcare?

Safeguards include such actions and practices as securing locations and equipment; implementing technical solutions to mitigate risks; and workforce training. The Privacy Rule's safeguards standard is flexible and does not prescribe any specific practices or actions that must be taken by covered entities.

What are administrative safeguards?

The Security Rule defines administrative safeguards as, “administrative actions, and policies and procedures, to manage the selection, development, implementation, and maintenance of security measures to protect electronic protected health information and to manage the conduct of the covered entity's workforce in ...

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How can the patient portal affect patient satisfaction?

Our model shows that patient portal use can influence patient satisfaction through the mediating effects of gratification, health self-awareness, and health perception. ... Therefore, by promoting effective patient portal use and fostering patient perceptions, health care organizations can improve patient satisfaction.

Do patient portals improve outcomes?

Patient portal interventions lead to improvements in a wide range of psychobehavioral outcomes, such as health knowledge, self-efficacy, decision making, medication adherence, and preventive service use.

What are the three types of safeguards for the security rule?

The HIPAA Security Rule requires three kinds of safeguards: administrative, physical, and technical.

How do nurses ensure patient confidentiality is maintained?

The best way to maintain this confidentiality is to have the patient identify the individuals with permission to know PHI. If that's not possible, a guardian or designated caregiver can point out those people. That way, nurses won't accidentally share with the wrong visitor who they thought had authorization.Mar 18, 2021

What is an EPHI?

ePHI is defined as any protected health information (PHI) that is created, stored, transmitted, or received in any electronic format or media.

What is multifactor authentication?

Multifactor authentication, known as MFA, requires users to provide multiple ways to authenticate that it is them, such entering as a password in combination with a fingerprint scan, or a password in combination with a code sent to their phone for one-time use.

How many patient records have been breached in 2019?

Through the first half of June of 2019, 25 million patient records have already been breached. Many of these breaches have been caused by hackers, who sell patient records on the black market and dark web. In light of these startling figures, MFA is an eminently reasonable and appropriate cybersecurity measure.

What is incidental disclosure?

Common incidental disclosures might include sign-in sheets at the reception area that ask for too much information, receptionists asking patients about the reason for their visits, records getting sent to the wrong destination, healthcare providers discussing patient information in public spaces, and phone messages leaving excess information. But the use of information technology, electronic health records (EHRs), and electronic devices creates unique privacy challenges.

Can staff post patient information without consent?

What about social media? Clearly, staff and clinicians should never post patient information or photos without written consent, but some situations fall outside of regulations. When Kohl was in solo community practice, he hosted a Facebook page primarily for patient education. A patient publicly posted some personal health information and asked for advice. Fortunately, Kohl’s practice actively monitored the site, deleted the post, and contacted the patient directly to explain why. “The job of everyone in my office is to create the most therapeutic relationship with patients and protect their privacy,” he concludes—beyond HIPAA rules and regulations.

Why is trust important in EHR?

All of the benefits of an EHR are only possible if patients retain confidence in the security and accuracy of their medical records.

What are the advantages of electronic health records?

Electronic health records (EHRs) offer significant advantages over paper charts, such as ease of portability, facilitated communication, and a decreased risk of medical errors; however, important ethical concerns related to patient confidentiality remain.

Can a patient share a PHR?

Patients can share the PHR with designated friends or family members, but the PHRs aren't accessible to the general public. These safeguards ensure patient privacy. If a disoriented patient is brought to the ED, the nurse can't simply look up the patient's PHR and obtain the health information.

What should nurses do with PHRs?

Nurses should educate all patients about PHRs and encourage them to create these vital records. For patients who have access to tethered PHRs, nurses need to discuss the benefits of PHRs, such as being able to request medication refills, send e-mails to providers, and obtain diagnostic study results.

Why are personal health records important?

Personal health records (PHRs) have been mandated to be made available to patients to provide increased access to medical care information, encourage participation in healthcare decision making, and enable correction of errors within medical records. The purpose of this study was to analyze the usefulness of PHRs from the perspectives ...

What is the HITECH Act?

The Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009 encouraged the use of electronic health records (EHRs) through incentives for hospitals in the United States.1The goals of EHRs have been promotion of quality healthcare, cost containment, and safety for patients. Personal health records (PHRs), in conjunction ...

Why is PHR important?

Utilization of PHRs can be beneficial because it allows for the correction of errors in medical records and gives patients access to the information to share with other providers. Conversely, each provider may have a different system, thereby making patient utilization difficult.

What is a PHR?

Personal health records (PHRs), in conjunction with EHRs, are new technological tools that have promoted patients' participation in their healthcare decisions, correction of medical record errors, and increased access to medical care.2. For many years, patients have kept paper copies of their medical records, but with this new technology, ...

image