rhio patient portal

What is the primary goal of the RHIO?

Rochester RHIO is designed to help protect patient privacy. In order for a provider to access patient information through Rochester RHIO's services gated by patient consent, a patient must first give consent in order for that provider to have access to …

Why choose RHIO for your EHR?

The primary goal is to share patient healthcare information in a secure environment to improve patient care and to reduce system inefficiencies. The Rochester RHIO is a critical link in the Statewide Health Information Network of New York (SHIN-NY), and seeks to collaborate with health information exchange efforts across New York State.

What is the Bronx Rhio provider clinical viewer?

Rochester RHIO delivers accurate, up-to-date clinical information to all the health care professionals who need it to provide you with the best possible care in 14 counties. These on-the-ground snapshots in our 2021 annual report to the community—15 stories for 15 years—offer a glimpse of how we’re making a difference in supporting ...

How do I contact Rhio support?

Rochester RHIO can deliver electronic results directly to your practice’s EHR. No more logging into multiple portals for results. No more dollars spent on interfaces with multiple data providers. No more phoning, faxing and waiting weeks for lab results, or …

What is Rochester RHIO?

The mission of the Rochester RHIO is to provide the greater Rochester medical service area with a system for a secure health information exchange that allows for timely access to clinical information and improved decision making. The primary goal is to share patient healthcare information in a secure environment to improve patient care and to reduce system inefficiencies.

Is racism a public health crisis?

Racism is a Public Health Crisis. The health data for which Rochester RHIO acts as a trusted steward measures access, clinical outcomes, costs, and other crucial components of care. Race and ethnicity are part of this data set. Learn more: A committment to race and ethnicity data.

Faster treatment

Emergency department doctors and nurses can access medical history, test results, and diagnostic images.

Fewer repeated tests

Health care providers can quickly review prior test results, even those performed at other locations.

Better care coordination

Your specialists can instantly see the diagnostic information they need, and your primary care physician will have easy access to specialist and/or hospital reports.

Reduced risk of mistakes

Eliminates poor handwriting, hard-to-read faxes, and other challenges of paper-based information.

Alert your doctor

Your primary care physician or home health provider can receive instant notification when you are admitted or discharged from any of our regional hospitals or emergency departments.

Greater convenience

Patients no longer have to hand-carry lab reports, prescriptions, radiology CDs, and other medical information.

What is Rochester RHIO?

Rochester RHIO provides data exchange services for hospitals, clinical practices, long term care, home health, and more, all of which promote and support the movement towards a patient-centric view of clinical information. At the core of Rochester RHIO services are a set of policies and procedures that protect patient privacy and security . On top of these core policies sits a community-wide Master Patient Index (MPI) and Record Locator Service (RLS) to identify, locate, and present medical information including lab, radiology reports and images, and other clinical information for patients who choose to participate.

What is Explore+?

Explore+ is a secure, patient search engine that includes clinical data for over 3 million patients — accurate, up-to-date and always available. Whether in the hospital or almost anywhere else, users can immediately access the data they need when a patient or colleague requires guidance. Explore+ is a valuable resource available to authorized medical service providers across the greater Finger Lakes Region in upstate New York (including Rochester and Southern Tier). Explore+ includes various types of patient health information (PHI) including sensitive health information, HIV testing and Part 2 data ( SAMHSA) providing a more complete picture of a patient's health. More: What Explore+ Has to Offer

What is Explore+ for Public Health Users?

Explore+ for Public Health Users: An advanced clinical query portal for staff at public health departments to securely access individual patient records, to support contact tracing, and to perform public health research. Public Health access does not require patient consent. The cost to access is covered by state funding.

What is DSRIP in Rochester NY?

The Rochester medical service area is engaged with the Medicaid Redesign Project known as Delivery System Reform Incentive Payment (DSRIP). The most prominent DSRIP project in the Rochester RHIO's region is the Finger Lakes PPS, with the mission of improving the integration of healthcare delivery. The FLPPS DSRIP project includes hundreds of medical and social service organizations. For a basic review of the FLPPS DSRIP project, read DSRIP 101.

My Randolph Health Record

My Randolph Health Record is an easy-to-use online tool to access and manage your personal health information. Your time is valuable, and this tool makes time-consuming tasks simple. You can now access portions of your personal health information.

Where does my health information in My Randolph Health Record come from?

All of the information in My Randolph Health Record comes from Randolph Health's electronic health record.

Can my family access My Randolph Health Record?

Yes. You will need to fill out a Proxy Request form that is available at the health information department at Randolph Health.

Are my physician office records available in My Randolph Health Record?

No. You will need to contact your physician office to access that information. Several physician offices now have similar tools to My Randolph Health Record, and you might want to inquire on your option to register with them.

Whom do I contact to discuss my results?

Contact your primary care/family physician or the provider who ordered the test.

How will I know if my results are available to view in My Randolph Health Record?

You will receive an email regarding new activity on My Randolph Health Record. Results and reports should be available 36 hours after completion.

Is my information safe?

Yes, My Randolph Health Record passwords are encrypted and URLs are rewritten so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your My Randolph Health Record. Also, a timeout feature protects your information if you leave My Randolph Health Record open.