request refill patient portal lewis gale physicians

by Hollie Bernhard 8 min read

Patient Center | LewisGale Physicians Internal Medicine

12 hours ago LewisGale Physicians - 1 ARH Ln Call LewisGale Physicians - 1 ARH Ln at (540) 862-6681; LewisGale Physicians - 10 Hickok St Call LewisGale Physicians - 10 Hickok St at (540) 381-1882; LewisGale Physicians Orthopedics – Knotbreak... Call LewisGale Physicians Orthopedics – Knotbreak Rd. at (540) 444-4020 >> Go To The Portal


What forms of payment does Lewis-Gale physicians accept?

LewisGale Physicians - 1 ARH Ln Call LewisGale Physicians - 1 ARH Ln at (540) 862-6681; LewisGale Physicians - 10 Hickok St Call LewisGale Physicians - 10 Hickok St at (540) 381-1882; LewisGale Physicians Orthopedics – Knotbreak... Call LewisGale Physicians Orthopedics – Knotbreak Rd. at (540) 444-4020

How do I know if Lewis-Gale physicians is participating in my plan?

LewisGale Physicians - 1 ARH Ln (540) 862-6681; LewisGale Physicians - 10 Hickok St (540) 381-1882; LewisGale Physicians Orthopedics – Knotbreak Rd. (540) 444-4020; View Full Directory

How do I file a secondary insurance claim with Lewis-Gale?

Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal. Billing We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards.

Make an Appointment

Patients are seen by appointment – on the same day the appointment is made if possible. To schedule an appointment, please call during regular business hours.

New Patients

New patients are asked to arrive 15 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results and your insurance card to your appointment.

Billing

Payment for deductibles, co-payment, and/or co-insurance is expected at the time of service.

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Billing & Insurance FAQs

On your statement under the Description column, you will see an asterisk (*) beside the line item detail which will indicate that insurance has been filed and charges are pending payment from your insurance carrier.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

Refill Requests

We are happy to help with refill requests during regular office hours, so please call us at to let us know what you need.

Patient Registration Forms & Privacy Notices

If you are a new patient, please fill out the registration forms listed below in advance of your appointment to assist the staff in making sure that we have all the information necessary to provide you with quality care and treatment. Please bring the completed forms with you to your appointment.

Registration Forms

We respect our patients’ dignity and pride. This document will explain your patient rights and responsibilities. It is part of your patient registration and is an important part of your health care plan.

Privacy Notices

This privacy notice describes how health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Welcome to Our Practice

You are the reason we are here and do what we do. We are dedicated to making sure you feel cared for and important. In addition, we are dedicated to providing you with compassionate, high-quality medical care.

Office hours

New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results, photo ID and your insurance card to your appointment.

Medication Refills

Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. (Visa, Master Card, American Express, Discover.)

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

After-hours & emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (540) 776-2020 and our answering service will assist you.

Patient Registration Forms & Privacy Notices

If you are a new patient, please fill out the registration forms listed below in advance of your appointment to assist the staff in making sure that we have all the information necessary to provide you with quality care and treatment. Please bring the completed forms with you to your appointment.

Registration Forms

We respect our patients’ dignity and pride. This document will explain your patient rights and responsibilities. It is part of your patient registration and is an important part of your health care plan.

Privacy Notices

This privacy notice describes how health information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

What is a telehealth visit?

This is a real-time, virtual visit with your provider simply using your existing mobile device or computer, from the comfort of your home, or wherever you may be. Depending on your needs your provider will determine whether a telehealth visit is right for you.

How do I schedule my telehealth visit?

Simply call our office as you normally would to schedule an appointment, and let us know that you are interested in a telehealth visit.

Supported platforms

Your provider will direct you to the platform that will work the best for your telehealth visit, which is typically the secure patient portal. Instructions will be send to you prior to your appointment.

Tips for a great experience

Once you’ve booked your telehealth visit, check out these tips to get the most out of your scheduled appointment.

Telehealth FAQs

You can schedule it by calling the office directly or online via our practice website.

Confused by your medical bills? We're working to make it easier

Our goal is to get you healthy and make things easier along the way. We know understanding your medical bills and payment options can be confusing, so we're taking steps to make it simpler.

Online bill pay makes it easy

With our new online bill pay website, we're working to consolidate the bills related to your hospital stay, make the payment process easier and give you more options.