report an adverse event to global patient safety

by Everette Tillman 8 min read

Patient Safety - WHO | World Health Organization

24 hours ago Report adverse events related to any Amgen product to Amgen by calling 800-77-AMGEN (800-772-6436) if you reside in the U.S. or 866-50-AMGEN (866-502-6436) if you reside in Canada. Patients in other countries are encouraged to contact their local Amgen office or contact Amgen's U.S. Medical Information Department by calling 1-800-77-AMGEN >> Go To The Portal


Patients have no legal requirement to report adverse events, but healthcare providers and medical manufacturers are subject to mandatory reporting requirements. Medical product reports are submitted through the MedWatch Voluntary Reporting Form, and clinical vaccine reports go through the Vaccine Adverse Event Reporting System (VAERS).

Full Answer

Do patients have to report adverse events?

Patients have no legal requirement to report adverse events, but healthcare providers and medical manufacturers are subject to mandatory reporting requirements. Medical product reports are submitted through the MedWatch Voluntary Reporting Form , and clinical vaccine reports go through the Vaccine Adverse Event Reporting System (VAERS).

What is adverse event and product complaint reporting?

Adverse Event and Product Complaint Reporting Part of Amgen's mission to serve patients includes collecting, reviewing and reporting all adverse events, other safety findings, and product complaint information associated with the use of Amgen's investigational and marketed products.

How do I report an adverse event in my country?

Your country (non-U.S.) may have specific processes in place to handle reports of adverse events. To report an adverse event, ask your healthcare provider for more information or contact your local health authority. To learn more about medicine safety, visit our Medicine Safety section below.

What is the difference between patient safety event reporting and incident reporting?

Patient safety event reporting systems are ubiquitous in hospitals and are a mainstay of efforts to detect patient safety events and quality problems. Incident reporting is frequently used as a general term for all voluntary patient safety event reporting systems, which rely on those involved in events to provide detailed information.

Where do I report serious adverse events?

An expedited report of an SAE can be submitted by telephone, fax, or email and must be reported to the independent safety monitoring body (i.e., DSMB or Safety Officer) and the NIA within 24 hours of the event being reported to the Investigator or as specified in the DSMP.

What should be reported as an adverse event?

Adverse Events (AE) An AE can therefore be any unfavorable and unintended sign (e.g., an abnormal laboratory finding), symptom, or disease temporally associated with the use of a medicinal product, combination product, or medical device, whether or not considered related to the product.

What are the 4 elements you should try to get when reporting an adverse event to patient safety?

The minimum dataset required to consider information as a reportable AE is indeed minimal, namely (1) an identifiable patient, (2) an identifiable reporter, (3) product exposure, and (4) an event.

Do adverse events need to be reported?

Healthcare professionals and consumers may also report these events to the products' manufacturers. If a manufacturer receives an adverse event report, it is required to send the report to FDA as specified by regulations.

Who can report to TGA?

However, medicine sponsors are required under the Therapeutic Goods Act 1989 to report serious adverse events suspected of being related to one of their products.

Why should adverse events be reported?

Reporting adverse events isn't just about patient safety. It also helps protect healthcare organizations from costly liability claims and financial losses caused by reduced reimbursement for the treatment of preventable conditions acquired while in hospital care.

What is the required reporting timeline for reporting patient safety events?

within 24 hoursTo date, hospitals have been required to report an adverse event that is an ongoing urgent or emergent threat to the welfare, health, or safety of patients, personnel, or visitors within 24 hours.

When Should serious adverse events be reported?

Unanticipated problems that are serious adverse events should be reported to the IRB within 1 week of the investigator becoming aware of the event. Any other unanticipated problem should be reported to the IRB within 2 weeks of the investigator becoming aware of the problem.

What are the key steps to take after an adverse event?

Take these four steps immediately after an adverse event: o Step 1: Care for the patient. o Step 2: Communicate with the patient. o Step 3: Report to appropriate parties. o Step 4: Check the medical record.

What action actions do I take if a participant reports an adverse event?

Serious adverse events must be reported to the IRB as soon as possible for the protection of the participant, but at least within 5 working days and may need to be reported to the federal Office for Human Research Protections (OHRP).

Who is responsible for reporting an adverse event to the IRB?

InvestigatorsInvestigators are required to report promptly “to the sponsor any adverse effect that may reasonably be regarded as caused by, or probably caused by, the drug. If the adverse effect is alarming, the investigator shall report the adverse effect immediately” (21 CFR 312.64(b)).

What are the 3 criteria that must be met when determining if an adverse event meets expedited reporting to the FDA?

The event must have been serious, unexpected, and associated with study drug.

How long does Amgen have to report adverse events?

Individuals subject to this policy are required to report adverse events, other safety finding and product complaints within one business day.

Where to report AEs?

AEs can also be reported to the FDA's MedWatch system or call +1 800-332-1088. For information about known risks and benefits of specific Amgen products, please visit our U.S. product websites to review prescribing information, including important safety information.

Do you have to report off label?

U.S. Commercial field staff are not required to report off-label use unless the off-label use is associated with an AE. However, US Commercial field staff must report all other AEs, PCs and OSFs irrespective of whether the event is from on-label or off- label use.

Is misuse of a combination product or medical device a product complaint?

Reports of misuse of a combination product or medical device (i.e, the intentional and improper use of a combination product or medical device not in accordance with the authorized product information) are not considered Product Complaints.

Signing up for REDCap is as easy as 1, 2, 3!

Register with Utah Master Directory (UMD) at https://id.utah.gov/profile/account. See detailed instructions for creating a UMD account.

Reporting an Adverse Event

Once you have signed up for an account. You are ready to submit your event using the REDCap system.

What is patient safety event reporting?

Patient safety event reporting systems are ubiquito us in hospitals and are a mainstay of efforts to detect patient safety events and quality problems. Incident reporting is frequently used as a general term for all voluntary patient safety event reporting systems, which rely on those involved in events to provide detailed information. Initial reports often come from the frontline personnel directly involved in an event or the actions leading up to it (e.g., the nurse, pharmacist, or physician caring for a patient when a medication error occurred), rather than management or patient safety professionals. Voluntary event reporting is therefore a passive form of surveillance for near misses or unsafe conditions, in contrast to more active methods of surveillance such as direct observation of providers or chart review using trigger tools. The Patient Safety Primer Detection of Safety Hazards provides a detailed discussion of other methods of identifying errors and latent safety problems.

How is event reporting used in health care?

A 2016 article contrasted event reporting in health care with event reporting in other high-risk industries (such as aviation), pointing out that event reporting systems in health care have placed too much emphasis on collecting reports instead of learning from the events that have been reported. Event reporting systems are best used as a way of identifying issues that require further, more detailed investigation. While event reporting utilization can be a marker of a positive safety culture within an organization, organizations should resist the temptation to encourage event reporting without a concrete plan for following up on reported events. A PSNet perspective described a framework for incorporating voluntary event reports into a cohesive plan for improving safety. The framework emphasizes analysis of the events and documenting process improvements arising from event analysis, rather than encouraging event reporting for its own sake.

What is AHRQ common format?

AHRQ has also developed Common Formats —standardized definitions and reporting formats for patient safety events— in order to facilitate aggregation of patient safety information. Since their initial release in 2009, the Common Formats have been updated and expanded to cover a broad range of safety events.

What is the Patient Safety and Quality Improvement Act?

The legislation provides confidentiality and privilege protections for patient safety information when health care providers work with new expert entities known as Patient Safety Organizations (PSOs). Health care providers may choose to work with a PSO and specify the scope and volume of patient safety information to share with a PSO. Because health care providers can set limits on the ability of PSOs to use and share their information, this system does not follow the pattern of traditional voluntary reporting systems. However, health care providers and PSOs may aggregate patient safety event information on a voluntary basis, and AHRQ will establish a network of patient safety databases that can receive and aggregate nonidentifiable data that are submitted voluntarily. AHRQ has also developed Common Formats —standardized definitions and reporting formats for patient safety events—in order to facilitate aggregation of patient safety information. Since their initial release in 2009, the Common Formats have been updated and expanded to cover a broad range of safety events.

Why are event reports limited?

The spectrum of reported events is limited, in part due to the fact that physicians generally do not utilize voluntary event reporting systems.

Is there a voluntary event reporting system?

Voluntary event reporting systems need not be confined to a single hospital or organization. The United Kingdom's National Patient Safety Agency maintains the National Reporting and Learning System, a nationwide voluntary event reporting system, and the MEDMARX voluntary medication error reporting system in the U.S.

What is an adverse event?

An adverse event occurs when a patient encounters any undesirable experience associated with the use of a drug or medical device. They range from unconcerning to life-threatening, and they can even include events like changing the color of a person's urine. If you learned about allergies to specific antibiotics as a child, ...

What are the factors that influence the symptoms of a medical product?

Especially when the general population uses medical products, a number of variables can influence the symptoms experienced after using them, such as lifestyle, diet, other medical conditions, and environmental factors. Some patients may face unintended side effects simply as a result of underlying conditions. ...

What is FDA safety?

According the the United States Food and Drug Administration (FDA), all drug and device safety information is thoroughly vetted before a product gains approval. Unfortunately, even well-designed clinical studies can miss problems, meaning that some issues emerge only after a product has been released for public use. As such, it is important for all consumers to understand what constitutes an adverse event, how they are monitored, and how everyone can help protect public health by reporting the negative effects of drugs and medical devices.

What to do if you don't see side effects on a drug label?

Not sure which side effects to report? Go ahead and check the safety information and label of the drug or device you suspect. If your symptom doesn't appear anywhere on the label, definitely make a report. If your symptom is on the label, it's still important to notify the FDA.

Is it important to notify the FDA of side effects?

If your symptom is on the label, it's still important to notify the FDA. Sometimes side effect frequency is underestimated in clinical trials. This kind of report can help both regulators and manufacturers update labeling information to more accurately represent side effect probability.

Is GDD dangerous?

While most negative side effects are on the less serious end of the spectrum, some, like GDD, can be quite dangerous. In order to prioritize them, the FDA has established a list of serious adverse events (SAEs) that should always be reported.

Can you report adverse events on Essure?

If women had known they could voluntarily report their negative experiences with the Essure implantable birth control device from the outset, it may have been pulled from the market much earlier and prevented countless injuries. Remember, adverse event reporting helps keep us all safe, and it's really easy to do.

Please select your country from the list below for information on how to report a potential adverse event

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Adverse Event Privacy

Gilead Sciences, Inc. and its affiliates (Gilead) are required by law to investigate safety events and may be obliged to report such incidents to the competent authorities.

Reporting for the Pfizer-BioNTech COVID-19 Vaccine

If you are participating in a clinical trial for COVID-19, please report the adverse event to your coordinating study site.

Reporting for the COVID-19 treatment and all other Pfizer products

Please report any adverse events (note: not a side effect which may be expected) related to any of our products by calling us at 1-800-438-1985 (United States only). If you prefer, you may contact the U.S. Food & Drug Administration (FDA) directly.

Background

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Patient safety event reporting systems are ubiquitous in hospitals and are a mainstay of efforts to detect patient safety events and quality problems. Incident reporting is frequently used as a general term for all voluntary patient safety event reporting systems, which rely on those involved in events to provide detailed infor…
See more on psnet.ahrq.gov

Characteristics of Incident Reporting Systems

  • An effective event reporting system should have four key attributes: While traditional event reporting systems have been paper based, technological enhancements have allowed the development of Web-based systems and systems that can receive information from electronic medical records. Specialized systems have also been developed for specific settings, such as th…
See more on psnet.ahrq.gov

Limitations of Event Reporting

  • The limitations of voluntary event reporting systems have been well documented. Event reports are subject to selection bias due to their voluntary nature. Compared with medical record review and direct observation, event reports capture only a fraction of events and may not reliably identify serious events. The spectrum of reported events is limited, in part due to the fact that ph…
See more on psnet.ahrq.gov

Using Event Reports to Improve Safety

  • A 2016 article contrasted event reporting in health care with event reporting in other high-risk industries (such as aviation), pointing out that event reporting systems in health care have placed too much emphasis on collecting reports instead of learning from the events that have been reported. Event reporting systems are best used as a way of identifying issues that require furth…
See more on psnet.ahrq.gov

Current Context

  • At the national level, regulations implementing the Patient Safety and Quality Improvement Act became effective on January 19, 2009. The legislation provides confidentiality and privilege protections for patient safety information when health care providers work with new expert entities known as Patient Safety Organizations (PSOs). Health care providers may choose to wo…
See more on psnet.ahrq.gov