regional health patient portal rochester

Why choose Rochester Regional Health?

At Rochester Regional Health, the needs of our patients and their families drive the compassionate, community-focused care we provide. Our priorities are patient safety, personalized treatment plans, and being at the forefront of an ever-changing healthcare landscape.

How do I contact MyCare in Rochester?

For questions or assistance, call (585) 922-1234 or email mycare@rochesterregional.org with your full name, date of birth, address and phone number. Download the MyCare App to put your health information in the palm of your hand.

Does Rochester Regional Health provide language interpreting services?

Rochester Regional Health provides language interpreting services that are available for all appointments, at no cost to you. We are proud ensure effective communication between patients, their authorized representatives, and their healthcare providers, which is vital to providing the best possible care.

When will I receive my test results and provider notes?

Test Results and Provider Notes Posted Instantly. Your test results and provider notes are now available to you in MyCare as soon as they are finalized. That means you may receive results even before your provider does. If additional follow-up is needed, either urgent or non-urgent, a member of your health care team will contact you as appropriate.

Why Choose Rochester Regional Health?

At Rochester Regional Health, the needs of our patients and their families drive the compassionate, community-focused care we provide. Our priorities are patient safety, personalized treatment plans, and being at the forefront of an ever-changing healthcare landscape.

Unity Specialty Hospital

The care you needed before is the care you still need today. We have taken steps to transform our provider offices, hospitals, and the way we deliver care to keep you safe. Our thorough disinfecting, patient and employee health screenings, and visitor restrictions mean it’s safe to receive the care you’ve put off.

Recent Health Hive Articles

Stress may seem like something that only affects a person’s mental health. But it can affect your heart, as well.

How to Treat and Prevent the Flu

Our flu experts explain how you can treat the flu, the best ways to prevent flu, and the importance of getting your flu shot this season.

Health News

Find daily updates on COVID-19 cases, hospitalizations, and vaccination rates in the Finger Lakes region and New York State.

Because We Listen More, We Can Do More

By actively listening and partnering with our patients, our providers use the latest advances to provide every patient with the exceptional care they deserve.

What is eHealth at Home?

If you are living with congestive heart failure, it’s important to monitor changes in your condition. Rochester Regional Health’s eHealth at Home program enables us to manage your health from the comfort of your own home.

How it Works

Using a combination of technology and home visits, your care team will track information related to changes in your health. If we find that your treatment needs adjusting, we’ll contact you and take immediate steps to modify your care. In many cases, you can be treated in your home for medical conditions that traditionally require a hospital stay.

Direct Access to Your Nursing Team

What are the biggest benefits of eHealth at Home? First and foremost, peace of mind. You can rest easy knowing that your condition is being routinely monitored. Your nurse navigator will check in with you every few weeks or more frequently if needed.

Patient Testimonials

When I first started out with my heart failure issues, I never thought that everybody would be so concerned about me. [email protected] has been wonderful and I appreciate everything they have done for me.

Get Started

Our goal is to provide high-tech, personalized care in the comfort of your own home. If you or a loved one is interested in eHealth at Home, contact your primary care physician or specialist or call us at (585) 922-2194.

The Best Gift Ever

Consider the Gift of Life and document your decision to be an organ donor. Joining the NYS Donate Life Registry is fast, easy and can be done using any electronic device. Learn more about organ donation, transplantation and the organ donor registry.

Coronavirus Vaccine Information

The CDC recommends that moderately to severely immunocompromised people receive an additional dose of the COVID vaccine. UR Medicine has opened a clinic to provide third-doses of the Pfizer and Moderna vaccines to eligible patients.

Understand the Cost of Your Care

Try our new cost calculator to receive an estimate for 300 different services. These estimates take into account insurance and other factors. Unless there are unforeseen complications or additional tests, the estimate is the most accurate way to understand out-of-pocket expense.

Research Connections

UR Medicine now offers the opportunity to be notified about research studies in MyChart. You can receive messages from researchers about studies you may be eligible for. Visit the Research Studies page to learn more (you will need to log in first).

Redesigned for Safety: Our Pandemic Response

COVID-19 is changing almost everything around us, but it hasn't changed your need to access the care you need to stay healthy. We are redesigning our practices so you can safely visit your doctor's office. Please don't put off the care you need—contact your doctor's office today. Click to learn more.

The Best Gift Ever

Consider the Gift of Life and document your decision to be an organ donor. Joining the NYS Donate Life Registry is fast, easy and can be done using any electronic device. Learn more about organ donation, transplantation and the organ donor registry.

Coronavirus Vaccine Information

The CDC recommends that moderately to severely immunocompromised people receive an additional dose of the COVID vaccine. UR Medicine has opened a clinic to provide third-doses of the Pfizer and Moderna vaccines to eligible patients.

Visiting Hours

Although we are staffed 24/7, visiting hours are daily from 8am – 8pm. Please follow the latest Rochester Regional Health guidelines for visitation, as there are some restrictions due to the current pandemic.

Language Assistance & Interpreter Services

Rochester Regional Health provides comprehensive language interpretation services that are available at no cost to our patients or their authorized representatives.

Insurance and Billing

Information on insurances accepted at and the types of bills you may receive, as well as resources like financial assistance.

Nearby Accommodations

If you’re traveling to help a loved one during their stay at Unity Specialty Hospital, please see nearby accommodations to make planning your visit easier.

Your Arrival and Admission

During the admitting process, we’ll review your registration and other important paperwork that is necessary to have on file while we provide care.

About Your Stay

Each patient will be assigned a private room, which includes a bed, entertainment area, and bathroom. Our staff will show you how to use the parts of your room and you’ll have a call button if you need help at any time. Meals are provided via a pre-selected menu featuring a special each meal.

Discharge

Our team will work with you and your family to make sure all of your discharge planning needs are met whether it’s to home or to another facility. We want to assure you will receive the necessary follow-up and that your discharge is safe.