ptennova patient portal

How do I get a copy of my Tennova medical records?

Request Medical Records. Patients who have received care at a Tennova Healthcare hospital may request copies of their medical record/health information by contacting the hospital where you recieved care. East Tennessee. Jefferson Memorial Hospital: (865) 471-2437. LaFollette Medical Center: (423) 907-1466. Lakeway Regional Hospital: (423) 522-6350.

How to contact Tennova Healthcare - Clarksville for patient portal questions?

Tennova Healthcare – Clarksville Click here for frequently asked questions (PDF). We’re happy to help you with Patient Portal issues and answer any questions you may have. Call the toll-free support line at 1-855-624-2844, Option 2.

What do I do if I’m having issues with my Patient Portal?

If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support. How do I get technical support? You will need to contact your medical provider’s office for any technical issues.

What is patient portal?

The Patient Portal is a secure, online home for your inpatient hospital health information. In the Patient Portal, you can:

What is the phone number for Patient Portal?

We’re happy to help you with Patient Portal issues and answer any questions you may have. Call the toll-free support line at 1-855-624-2844, Option 2. This number is available Monday through Friday from 8 a.m. to 5 p.m. Eastern Time.

Two Ways to Create Your MyHealthHome Account

Enrollment Invitation – Tennova Healthcare - Clarksville will send an email to the email address you provided upon registration to the hospital. Follow the instructions in that message to create your account.

Connect to your MyHealthHome Account

If you have already signed up for MyHealthHome, click here to login to your account.

Note to previous Portal Users

Previous Portal Users will need to create an account with MyHealthHome in order to continue accessing their personal health information. Information contained in the previous patient portal can still be accessed by contacting your local hospital. Click here for information on how to do that.

Customer Support

Call (800) 669-4096 if you have difficulty registering or using this service.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.