pros and cons of using a hospital's patient portal

by Octavia Hilpert 5 min read

A Snapshot of Pros and Cons of Patient Portals

26 hours ago Nov 11, 2021 · Below are some of the pros and cons of patient portals: Pros Fast communication Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Patient engagement >> Go To The Portal


PROS: Easy, 24-hour access to patient information Making patients part of the healthcare system, empowering them to be more involved Time saving, both for patients and staff CONS:

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Full Answer

What are the benefits of a patient portal?

Nov 11, 2021 · Below are some of the pros and cons of patient portals: Pros Fast communication Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Patient engagement

What are the disadvantages of patient portal?

Mar 23, 2021 · The Pros And Cons Of Using Patient Portals For Healthcare 1.7K Views March 23, 2021 Be first to comment In the medical world, patient portals are a favorite tool for simplifying contact between patients and their doctors.

How to optimize patient portals for patient engagement?

The pros of having a PHR are; It can restrain who can get to your PHR online. It can restrain the amount of your own data individuals can get to. Many unique sorts of individuals can get to them (i.e. your doctors, drug specialists, drug stores, insurance agencies, and so forth.)

What is the future of patient portals?

Feb 17, 2016 · Pro: More complete and accurate patient information. Patient portals, by offering a patient a view of their health information and the ability to communicate with their physician, create opportunities to obtain more complete and accurate patient information.

What are the disadvantages of using a patient portal?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

What are the advantages of a patient portal?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.Aug 13, 2020

Can you think of any potential disadvantages of patients using the patient portal system within the EHR justify your answer?

The system must use strong passwords and should include the latest encryption and other protections. Otherwise, patient data could be compromised, leading to fraud and identity theft. A portal can be tough for some patients to comprehend, especially if they have been used to doing things the old-fashioned way.May 23, 2017

What are the disadvantages of accessing your health care online?

Con: Online Health Research Can Lead to Unnecessary Anxiety Your increased anxiety might worsen your pain and other symptoms. It's easy to assume the worst when you check your symptoms online, but don't panic if your symptoms align with a serious condition. Instead, seek appropriate medical care.Dec 5, 2017

What are the top pros and cons of adopting patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

How can the patient portal affect patient satisfaction?

Patient portal users reported a high degree of usability and general satisfaction: 93% (891/957) of respondents felt the patient portal was easy to use, 83% (794/957) said it made communication more convenient, and 75% (716/957) indicated it saved time when scheduling an appointment.

What are the risks related to using electronic health records in hospitals and medical facilities?

The two greatest risks (Table ​2) of the adoption of an EHR system as identified by the respondents were (1) privacy of data—access control (4.63 out of 7) and (2) inaccurate patient information due to periodic and not real-time updates (4.34 out of 7).Aug 14, 2006

What is disadvantage of remote patient monitoring?

Remote patient monitoring does have some drawbacks, such as its reliance on technology that not all patients can afford. RPM systems need reliable internet connections. Some of your patients may not have broadband access, making it harder for them to participate in RPM setups.Feb 17, 2022

Why do some patients fail to participate in the use of the patient portal?

The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.

What are the pros and cons of availing a healthcare plan?

Pros of health care plan are Cashless hospitalization, Network Hospitals, No Claim bonuses, Add-ons, or Riders, Financial security, Affordable premium. One of the main cons of having a health care plan is the cost, Pre-Existing Exclusion, Waiting Period, Co-Pay.

What is the advantage of patient portals?

The greatest advantage to patient portals is the level of connectivity you have with your doctor. Most portals include a direct messaging function that enables you to message your doctor at any time of day with your questions.

Why are patient portals important?

In the medical world, patient portals are a favorite tool for simplifying contact between patients and their doctors. Healthcare providers are particularly enthusiastic about them since they can streamline office life.

Do patients use patient portals?

Unfortunately, while patient portals offer a great deal of direct ownership to patients, many people don ’t use them. In a 2017 study by the University of Michigan, roughly 60% of patients did not use their providers’ patient portals.

What are the pros and cons of a patient portal?

Pro: Better communication with chronically ill patients. One of the clearest benefits to a patient portal is the added ability for communication between patients and providers, and these benefits are felt strongest with regard to chronically ill patients. With the secure messaging functions on patient portals, chronically ill patients are able ...

What is portal email?

The portal is just a secure e-mail system that we can use to communicate. You can send me a message and it goes right into your chart, so I have all of your information at hand when I read it and respond. If you use it and don’t like it, you don’t have to continue to use it. Just let us know.

Why are reminders important?

Reminders from providers, and the capability for patients to discuss issues with their physicians, help increase patient engagement and therefore play a role in boosting the patient’s overall health.

Is a patient portal good?

Although this can be viewed as a good thing because patients do have the right to see their own health data, it also opens doors for security concerns. A patient portal may be just one more place for a potential hacker or healthcare data thief to access a patient’s data, leaving that patient liable to identity theft.

Why do patients use portals?

However, the real reason why patient portals improve clinical interactions (for those who use them) is that with access to lab results, history of results and care, patients are able to come in better prepared for the meager time they are afforded during one-on-one examinations.

Why are patient portals not connected?

It’s that patient portals are not connected. Because of the increase in demand for Health IT technology is increasing rapidly, there are many portal solutions that have no communication with one another.

Why are private practices so vulnerable?

Private practices are especially vulnerable because they lack support from a greater infrastructure.

Why do you need to outsource billing and coding?

This is all the more reason why outsourcing your medical billing and coding needs can greatly enhance the quality of interactions in your practice or administration. With more time freed up from not having to deal with paperwork, your office staff can devote their efforts to the things that really matter.

Why do Gen X go to the doctor's office?

This is largely due to Health IT systems coupled with an increased demand for healthcare.

Is healthcare a laborious process?

Anyone who has ever received medical care or had to sort out health insurance matters knows that anything involving healthcare can be a laborious process for all parties. Primarily, the paperwork aspect alone is a large part of what makes the process very slow.

Why is patient portal important?

Improving patient satisfaction and the patient experience is a key imperative in healthcare, and patient portals and data access can help drive that goal . Healthcare providers should consider their patients’ preferences for accessing their medical information when forming opinions about open data access.

What is patient health data access?

August 10, 2017 - Patient health data access is a generally accepted patient engagement strategy that helps to empower patients through improved health literacy and integration into the care team.

Why is access to medical records important?

Patient access to health data and medical records is an important tactic for patient safety. Patients who view their medical records can serve as a second set of eyes to ensure that medical histories and other information are accurate. For example, patients can review medication notes and flag a dosage error.

Why do doctors use notes?

Doctors may use their notes as an opportunity to make an observation about non-compliance, which may not be received positive ly by patients later reviewing the notes.

Do patients report strain on the patient-provider relationship?

To many providers’ credit, patients do sometimes report a strain on the patient-provider relationship due to data and clinical note access, the JAMA article reported. However, many patients also appreciate their providers’ frankness and view it as a form of patient motivation.

Why is improving patient access important?

It is likely that by having more knowledge and control of their healthcare, your patients will feel more satisfied with the care that you provide to them.

What does it mean to increase patient access to information?

Not only are you allowing more access to information and giving patients more control of that information, but increasing patient access to information also means that the patient can make information public.

What does patient access mean?

In this article, patient access means how patients can access information or data about their healthcare. Therefore, an increase in patient access will help patients feel more in control of their healthcare experience and its outcome. Today patients are engaging with their healthcare more so than ever before.

Why is it important for patients to become active participants in healthcare?

When patients become active participants in their healthcare, everyone benefits. The patients feel better, and physicians have an easier time getting their patients to a point where they experience true, whole-body wellness.

What is the worst thing you can do?

The worst thing you can do is to ignore negative feedback. You definitely want to address it and quickly. The longer you wait to respond, the more time it leaves for other patients to chime in or for rumors to start. Poorly managed referrals can cost your healthcare practice. Don’t respond aggressively.

How many books will each person fill in their lifetime?

A study conducted by tech company IBM found that each person will generate enough health data in their lifetime to fill 300 million books thanks to modern technology. During the past two years, people have collected more data about their health than they have in all of human history.

Is knowledge good or bad?

Yet, like everything else in life, more knowledge can be a good or a bad thing. There are definitely pros and cons to consider when it comes to improving patient access. Below is an outline of three pros and cons for you to think about when taking steps to improve patient access in your practice.