proact pharmacy patient portal

by Eleanora Krajcik V 9 min read

Explore Patient Portal » Proact Pharmacy Services

33 hours ago ProAct Pharmacy Benefit Management Solutions. Providing employers with innovative, financially sound and flexible pharmacy benefit solutions without compromising quality of care. >> Go To The Portal


What is Proact pharmacy services?

ProAct Pharmacy Services is ProAct’s mail order pharmacy. ProAct Pharmacy Services will deliver maintenance prescriptions, up to a 90-day supply, directly to your door for the cost of your mail order pharmacy copay. It is reliable, secure, and convenient … and you will likely lower your out-of-pocket costs.

Why call Proact for healthcare questions?

When you make the call to ProAct, you’ll get your questions answered by a knowledgeable employee-owner. That high-touch service is delivered 24/7/365—because we know important healthcare questions can’t wait. Once you’re comparing plans and pharmacy benefit managers, you look for the best value with a stable, reputable company.

How do I contact Proact customer service?

Mail Order: 1-866-287-9885 Mail Order Fax: 1-315-287-3330 ProAct Sales: 1-888-254-3552 Media Inquiries: 1-315-413-7780 ext. 3212

How do I enroll in the Proact diabetes management program?

To enroll, first login to your ProAct member account and fill out the enrollment form. *Must be enrolled in the ProAct Diabetes Management Program and obtain your meter through ProAct’s mail order pharmacy to receive product at no cost.

A Pharmacy Benefit Manager That Works for You

When a company is beholden to shareholders, it can sometimes lose focus on delivering an outstanding customer experience. Not so with ProAct.

Flexing Our Creative Muscles

In your book of business, no two companies are exactly alike. Their pharmacy benefit plans shouldn’t look alike, either. As a pharmacy benefit manager, we pride ourselves on the ability to create programs and customize plans to match companies’ precise needs.

High-touch, One-on-One Service

The need for healthcare doesn’t take a break, so questions about pharmacy benefits can arise any time of day. When you make the call to ProAct, you’ll get your questions answered by a knowledgeable employee-owner. That high-touch service is delivered 24/7/365—because we know important healthcare questions can’t wait.

Making Connections Across the US

Once you’re comparing plans and pharmacy benefit managers, you look for the best value with a stable, reputable company. With sales representatives and account managers throughout the United States, we support a large network of TPAs. And if you’re new to ProAct, you’ll experience a seamless integration thanks to our experience and technology.

Where to mail prescription to ProAct Pharmacy?

Your physician may also call in, fax or mail your prescription to ProAct Pharmacy Services using the following information: Mail: ProAct Pharmacy Services, 1226 US Highway 11, Gouverneur, NY 13642. Phone: 1-866-287-9885.

What is the phone number to call ProAct Pharmacy?

If the imprint does not match or if the medication, strength or dosage form listed on the label is different than what you were expecting, please call ProAct Pharmacy Services at 1-866-287-9885 to verify. Please note, not all imprints may be listed on the label.

How to find out if a prescription has been filled?

You can find out whether your prescription has been filled with a generic medication by calling ProAct Pharmacy Services at 1-866-287-9885.

What to do if your prescription is denied due to prior authorization?

Prior authorizations can be complex, but ProAct is here to help! If your prescription is denied due to a prior authorization requirement, DO NOT LEAVE THE PHARMACY. You or your pharmacist should call ProAct’s 24/7/365 Help Desk (1-877-635-9545) immediately for a resolution.

What is the number for Noble Health Services?

Emergency, on-call support is available 24/7/365 via the toll-free number (1-888-843-2040) . www.noblehealthservices.com.

Does ProAct Pharmacy have automatic refills?

For any prescriptions enrolled in Auto-Refill, the ProAct Pharmacy Services system will automatically send a refill renewal request to your physician when your prescription has no refills remaining.

How to get reimbursed for ProAct?

How do I get reimbursed? You will need to download, complete and return a Direct Member Reimbursement (DMR) form. You may also obtain a DMR form by contacting ProAct’s 24/7/365 Help Desk at 1-877-635-9545. Missing information may cause a delay in payment.

Using ProAct's Mail Order Pharmacy Has Its Advantages

ProAct Pharmacy Services will deliver maintenance prescriptions, up to a 90-day supply, directly to your door for the cost of your mail order pharmacy copay. It is reliable, secure, and convenient … and you will likely lower your out-of-pocket costs. Plus, standard shipping is free!

Submit a New Prescription

If you haven’t already established a patient profile with ProAct Pharmacy Services, you can do so by clicking here to establish a mail order profile before submitting a new prescription. If you need any assistance, call 1-866-287-9885 to speak to a representative.

Establish a Mail Order Profile

Creating a mail order profile is easy! All you need to do is complete the form below, print the form or call 1-866-287-9885 to speak to a representative.