practice studio patient portal

Multi-functional

Practice EHR’s Patient Portal features are the most helpful healthcare resource for your patients. Not only does it provide a way for secure, HIPAA compliant patient and provider communication, the portal houses medical history, up-to-date prescriptions, lab results, immunization records, diagnoses and more.

Save Resources

Through the Practice EHR Patient Portal, patients can request appointments, prescriptions and refills as well as view statements and make payments. This helps save your staff phone time and minimizes their workday distractions. Additionally, patients don’t have to wait for office hours to communicate their needs to your practice.

Extra Support

The Practice EHR Patient Portal helps keep your practice operating smoothly. The practice can easily communicate with patients, share critical information consistent with industry standards and securely collect online payments. Everything you need to keep your patients engaged and staff more productive.

Patient Portal

For patients, the Practice EHR Patient Portal offers quick access to medical records, additional healthcare information and educational material related to a diagnosis. For a practice, your staff isn’t burdened with distracting phone calls for appointments, refills and prescriptions.

THE LATEST FROM PRACTICE EHR

How many times have you asked yourself, your staff, or your medical billing specialist, “Where is the money?” Revenue Cycle Management (RCM)...

Logging In

To use the new PracticeStudio HelpDesk system, click on the Support link located in the top right corner of the PracticeStudio home page or go to support.practicestudio.net.

Posting a Support Call

To post a support call, simply type your message (up to 1,250 characters) in the Call Description box. If you want to send an expanded description of the problem, including text from any error message you may have received, you can attach a Microsoft Word document by clicking on the Attach button.

Viewing Call Notes from a Technician or Adding Notes to a Call

Submitted calls will appear in the Open Calls area of the screen. You can add notes to an open call by clicking on the call and selecting the + Action button.

Viewing Historical (Closed) Calls

Historical calls that have already been closed can be viewed by clicking on the Search tab. Specify that you want to view Closed calls in the Call Status dropdown, and then click on Display.

Setting Up Multiple HelpDesk Users

By default, each user will have a single user login with External Administrator access. External Administrator users can set up as many additional HelpDesk users as needed by clicking on the End Users tab. Select the + New button, fill out the information form, and click on Save.

Using the Self Help Tab

By clicking the Self Help tab, users can access PracticeStudio’s new online KnowledgeBase. The KnowledgeBase initially contains solutions for common problems, but eventually it will contain a variety of educational articles, training videos, and tutorials.