potomac physicans patient portal

About Your Visit

Thank you for choosing us as your ENT provider.

Office & Payment Policies

Thank you for choosing us as your ENT provider. We are committed to providing you with quality and affordable health care. In an effort to answer all of your billing and insurance payment questions we have developed this payment policy. Please read it, ask us any questions you may have, and sign in the space provided.

Insurance

We participate with most insurance plans, including Medicare and Medicaid. Knowing your insurance benefits and providing us with an up-to-date insurance card and a referral if required is your responsibility. Please contact your insurance company if you have any questions regarding coverage.

Co-Payments and Deductibles

All co-payments and deductibles must be paid at the time of service. This arrangement is part of your contract with your insurance company. Failure on our part to collect co-payments and deductibles from patients can be considered fraud. Please help us in upholding the law by paying your copayment at each visit.

Non-Covered services

Please be aware that some – and perhaps all – of the services you receive may be noncovered or not considered reasonable or medically necessary by Medicare/Medicaid or other insurers. Noncovered services are required to be paid in full at the time of service.

Proof of Insurance

All patients must complete our patient information form before seeing the doctor. We must obtain a copy of your driver’s license and current valid insurance card to provide proof of insurance. If you fail to provide us with the correct insurance information in a timely manner, you may be responsible for the balance of a claim.

Claims submission

We will submit your claims and assist you in any way we reasonable can to help get your claims paid. Your insurance company may need you to supply certain information directly. It is your responsibility to comply with their request.

How to contact a therapist at Doxy?

They should be reaching out to you to provide further information. If you do not hear from them, please feel free to contact our office at 703-858-7838 x100 and leave a message or reach out directly to your provider if you have their contact information. We will have the messages checked a few hours each work day. Here is a list of some of our other provider links for the doxy.me platform:

Is Potomac Psychological Center offering telepsych?

In response to COVID-19, Potomac Psychological Center, in an effort to help keep our clients safe, is pleased to announce we are offering telepsych services! This will allow our clients to remain at home and still receive the services they need through a video interaction with their provider. Many of our providers will be utilizing the doxy.me platform to achieve this goal. Please contact our front office at 703-858-7838 x100 or your provider directly if you are interested in participating in this service. You will be instructed to visit the doxy.me website, click on the "Get Started - For Free" tab, then click "I Am a Patient" where you will be able to enter a link provided by our staff to begin your telepsych session with your participating provider. Best of all, most major insurances will provide coverage for this type of service!

With the My LifeBridge Health Patient Portal, you can

Request or direct schedule an appointment with participating providers online

Download the Patient Portal App

With the Patient Portal app, you can access the same account features and information you otherwise would on a computer right from your phone!

How to Get Started

Fill out the My LifeBridge Health online request form, which can be downloaded here. You will receive an email with a link and instructions to complete your registration.

API Request

We offer the ability for you to securely connect some of the health management apps you may use (i.e. fitness trackers, dietary trackers, etc.) to your health record through your patient portal account. This allows for easy access to health and wellness data, enabling you and your care team to make informed choices.

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