pleasant valley hospital patient portal

How do I register to use Pleasant Valley Hospital’s online health plan?

My PVH Health is a free, secure patient portal that provides the most accurate, up-to-date information available to you about your care at Pleasant Valley Hospital. And it connects you to your healthcare team. Using My PVH Health, you can take a more active role in your care in an easy, secure way. Enter Your Patient Portal Patient Portal Sign-In

How do I sign-in to my PVH health patient portal?

All of the information in the Portal comes from your Pleasant Valley Hospital electronic health records. How do I log in to the Portal? If you are already registered, click on the login button on the My PVH Health page and enter your username and password. What if …

How do I contact the Valley Medical Group patient portal?

At Pleasant Valley Hospital, our patients are our top priority. It is our honor and privilege to care for you – our family, our friends, our neighbors – and it is our goal to provide you with high-quality care in a timely and respectful manner. Through our partnership with Cabell Huntington Hospital, we have expanded our services, launched ...

What is the WCAG link for the valley patient portal?

For years, PVH’s interactive patient portal has empowered thousands of patients and their families to take a more active role in their care by providing easy, secure access to their health information and online communication with PVH staff. Upgrades made to My PVH Health will give patients even greater access to healthcare.

What time does Pleasant Valley Hospital open?

If you have not supplied Pleasant Valley Hospital with your e-mail address, you must present a valid photo ID to the Medical Records Department, open Monday through Friday 7:30 am – 3:30 pm.

How to get a copy of my medical records?

If needed, you may obtain a full copy of your electronic health record by contacting the Medical Records Department at 304.675.4340, ext. 1355. Certain documents will not be available for viewing via the Patient Portal.

Can a parent access a child's medical records?

Yes, this is called Proxy Access. Once a child turns 18, a parent can only access the child’s medical records with the child’s authorization . If you help manage the medical care of another adult, it is also possible to request access to that individual’s health record.

Is patient portal password safe?

Yes, your information is safe. Patient Portal passwords are encrypted, and URLs are rewritten so they cannot be copied and pasted. Only you and/or your authorized health care proxy have access to your Patient Portal.

Connecting the portal with other apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

General enrollment FAQs

Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM) department. General clinical questions should be directed to your primary care provider’s office.Technical assistance is available 24 hours a day, seven days a week, (877) 621-8014.

What is the patient portal?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical record. Within your My Portal (Patient Portal) account, you can:

How can I create an account?

At your next visit, tell the staff you would like to have a My Portal (Patient Portal) account. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you should receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12–17 years of age.

Who has access to my account?

Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my email invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the Medical Records department.