plateau mental health patient portal

Where is plateau mental health center - Cookeville located?

Plateau Mental Health Center - Cookeville. Location: 1200 South Willow Street Cookeville ,TN 38506 Phone: (931) 432-4123 Fax: (931) 432-5838.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

Creating A Portal Account

To create a portal account, you will need to call or stop by our office and provide us with your e-mail address. If you don’t have an email address, call us and we will assist you with setting up your portal account. Please note that only patients, legal parents and guardians may create a portal account.

Completing Questionnaires using your portal account

Well exam questionnaires may be completed by logging into your portal account and following the link provided in the patient Message. Please note that you must enter your email address exactly as it appears in our chart. If you have a new email address, please contact us.

Accessing documents using your portal account

Occasionally, upon your request, Plateau Pediatrics will upload documents to your portal account; for example school notes or school immunization forms. These documents require Adobe Reader to download. You may obtain adobe reader free here.

Intelichart Portal and Mobile Devices

Intelichart does not recommend using a web browser on mobile devices for the Portal. For mobile devices, Intelichart recommends using the Mobile App. There are portions of the chart that are unavailable in the mobile app and can only be viewed in a web browser, we apologize for this inconvenience.

API Authentication

Through our new Intelichart Portal, Plateau Pediatrics now offers API Authentication. Click here to find out more about API Authentication and what it means to you.

What is outpatient treatment?

Outpatient: Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Services include individual, couples, family and group therapy. Outpatient treatment services address mental health conditions, addiction and co-occurring disorders.

Where is the New Leaf Recovery Center?

The New Leaf Recovery Center in Cookeville, Tennessee provides residential treatment and detoxification for individuals with addiction and co-occurring disorders. The Medical and Social Detoxification Programs offers a planned regimen that includes 24-hour medically directed evaluation and monitoring. When detoxification is completed, participants can make a smooth transition into the residential treatment program. The program provides a structured treatment program using evidence-based protocols to assist individuals with the first steps toward recovery. Discharge planning includes the development of a comprehensive, community-based recovery and relapse prevention plan.

What is aftercare in rehab?

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.